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2025 Honda Pilot
The verdict
1 thing going for it, 3 to watch.
Cons
Official recall campaigns exist for this vehicle. See the Safety Recalls section for what failed and how it's fixed.
Why we say this — NHTSA — Safety Recalls
50 of 171 owner complaints are about the forward collision avoidance. Tap it in the heatmap to read the real reports.
Why we say this — NHTSA — Owner Complaints
10 complaint(s) involved a crash and 0 involved a fire.
Why we say this — NHTSA — Owner Complaints
Pros
Earned a strong overall government crash-test rating.
Why we say this — NHTSA — 5-Star Safety Ratings
Neutral
Official EPA fuel economy. We show this as a neutral fact — whether it's 'good' depends on the vehicle's class.
Why we say this — U.S. EPA / DOE — fueleconomy.gov
Take this with you:
★★★★★Crash-test safety
0Safety recalls
0Owner complaints
6% involved a crash or fire
20–22Combined MPG
ℹ️ Recalls & complaints are reported per model — the same across every trim & engine. Fuel economy (and crash ratings by body style) can vary — use the pickers in those sections.
Safety Recalls
Official recall campaigns. Tap one to see the danger and the fix.
What is a recall, really?
A recall means the government made the manufacturer admit a safety defect — and the fix is free at any dealer, forever, even for used cars. Recalls range from a software update to "the steering wheel can detach," so read the danger line on each one. Buying used? Ask the seller for proof each recall was completed, or have a dealer run the VIN. Recalls also have a quieter cousin worth reading: technical service bulletins.
NHTSA Campaign 24V900000
What's wrong: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
The danger: A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
NHTSA Campaign 25V031000
What's wrong: Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
The danger: An engine stall or loss of power can increase the risk of a crash or injury.
The fix: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
NHTSA Campaign 25V056000
What's wrong: Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The danger: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
The fix: Dealers will inspect and repair the seat belt routing as necessary, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is ZL4.
NHTSA Campaign 25V391000
What's wrong: Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
The danger: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
The fix: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Source: NHTSA — Safety Recalls · re-checked about every 24 hours
Where Owners Report Problems
Where owners report the most trouble — based on 171 complaints (10 involved a crash, 0 a fire). Tap a part to read the real reports.
Raw count — best-sellers naturally log more complaints than rare cars, so judge it against the peer comparison below, not on its own.
Why don't we show complaints per vehicle sold?
Because no official source publishes sales counts per model — that data is sold by private firms, and the free numbers online are guesses. A rate built on a guessed denominator is a guess wearing a lab coat, so we refuse to show one. Instead we show comparisons where fleet size cancels out or is disclosed: the same model across its own years, the crash/fire severity mix, and the peer ranking below — each with its methodology attached.
Of 50 reports about this part, 4 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 50):
This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this incident never in my life had I ever had brakes to fail me. Well the brakes failed. Technology is built by men and programmed by men. I am a nine car Honda owner. This car has a brake technology problem. With all the technology, it should have stopped on its own. It didn’t. When brakes are applied technology should work. In this case technology failed. This car has a brake defect technology problem. Brakes were applied a car doesn’t have to have a recall on it for it not to have a technology problem. These cars are not perfect. Programmed and built by human hands. ImnsurevifvMr. Soichiro Honda sat down with me and did this problem with one of his cars.. he would surely say” I’m sorry that happened to you” I’m sorry you’re brakes did not work and they did not . American Honda needs to recognize accountability. I wish they would experience what I experienced. It would be a scary situation that is if you survived yrs, I’m sure if it happened to them. No car is perfect. This one sure isn’t. I no longer am an owner of this 2025 Honda Pilot. Death trap it’s gone to somebody else. My life is worth living Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On April 2nd, 2026. I was driving this car into a parking space. I had to be going 5 mph. Or slower. Probably even slower. Pulling in.. I applied the brakes of course. The car wouldn’t stop. My husband/passenger told me to STOP. I did stop. This car kept rolling and crashed/smashed/ hit the brick red building in front of us. No brake hold was displayed.. no nothing. No brake stop. Nooooo nothing. The car wouldn’t stop. I never in my life have ever experienced this.
I just drove into a parking lot at First United Methodist Church parking lot. [XXX] ng a parking space very near. Driving into the space, applying brakes like I’ve done for the last 12/13 years….the car would not stop. I applied the brakes fully down to the floor( which I’ve never had to ever do at any time) the car kept going..rolling on. My husband the passenger told me” STOP”. I did stop. I was applying the brakes as soon as approaching the parking space. The car kept on going as I said. No warning like” brake hold” which has worked another other time when getting according to this cars brain..it would show some kind of warning. It did not. No sound, no nothing to brake the car. It rolled right into the red brick building i was pulling into. their parking space. The building has about a two foot gash on it. The car did this …what kind of car doesn’t stop. With all of the sophisticated sensors or etc. It has…why, what happened? My granddaughter was in the back right passenger seat. The impact caused a gash above her forehead. A real cut, mind you. I don’t know what else to see. I’ve never experienced this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure
When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and a side unbuckled light comes on and also the x marking which seat but it continues making loud beeping noise that can cause distraction and even an accident i drove 45 minutes with it doing this to me on and off mostly on the only way to get it to stop is if someone doesnt sit on marked spot. So now i dont know if this will happen on all seats as for now its obly on the third row passenger right side seat. I have about 3 weeksnoticing this but it was less now its more so i made apptment to take im to get checked but the sound is very anboying and distracting
Of 35 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 35):
My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure
While driving my 2025 Honda Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher speeds or in traffic. The vehicle had to be towed to a Honda dealership for inspection. I was informed there were issues involving the steering system, including the steering rack/rack and pinion, and an alignment was recommended. The estimated repair cost was approximately $5,900, and I was told the warranty would not cover the repair even though this appears to be an internal component failure. The failed components are available for inspection upon request. I believe this is a serious safety defect because a sudden loss of steering control while driving could easily result in a crash, serious injury, or death.
The contact owns a 2025 Honda Pilot. The contact stated that while reversing, the automatic emergency brake unexpectedly engaged. The check engine, ABS, and several other unknown warning lights were illuminated. The transmission failed to shift into the intended gear. The contact turned off and restarted the vehicle and was able to shift into the intended gear. Additionally, the transmission jerked while accelerating, the RPM failed to increase while accelerating. The contact stated that the doors failed to open immediately after pressing the fob key, and the infotainment screen was flashing. The contact stated that the failures were intermittent. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Drove from Branson, MO to Nixa, MO. At first stoplight intersection in town, stopped for red light, when light turned green, car died when I released brake pedal to accelerate. Lost all electrical systems like battery was dead. Took several attempts of pushing hazard light button before I was able to turn on my hazard lights. I had to jump start it to get it running again.
Supplemental Restraint System Problem deactivates airbags and dealers do not want to fix it under warranty.
Real owner reports filed with NHTSA (showing 5 of 32):
Started up vehicle, and (all the bashboard warning lights illuminated),tsa,check engine light,power steering, brake lights.....all of them. Doors won't lock, and the raido stays on, even when the vehicle is completely turned off. Vehicle purchased on:12/02/2024. 3 miles on the odometer. Currently 14,000 miles.. honda corporation attempting not honor the warranty. $8400 dollars, to fix,and to contact my insurance company, and claim rodent damage; I, wouldn't have to pay, the insurance company will cover the cost.
While driving my 2025 Honda Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher speeds or in traffic. The vehicle had to be towed to a Honda dealership for inspection. I was informed there were issues involving the steering system, including the steering rack/rack and pinion, and an alignment was recommended. The estimated repair cost was approximately $5,900, and I was told the warranty would not cover the repair even though this appears to be an internal component failure. The failed components are available for inspection upon request. I believe this is a serious safety defect because a sudden loss of steering control while driving could easily result in a crash, serious injury, or death.
The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed and turning the steering wheel, the steering wheel made an abnormal clicking sound. The failure was a recurring failure. The dealer was made aware of the failure and associated the failure with air bag and an incorrect installation of the steering wheel. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
While driving roughly 15 MPH, my car displayed emergency messages, brake applied automatically by the vehicle and the power steering failed. In order for me to get out of the way of traffic in an intersection, I had to veer to the opposite side of the road passing oncoming traffic. The following lights were displayed "TSA, Hill start assist problem vehicle may roll upon brake release, Vehicle Stability Assist problem reduced traction and handling, brake system problem brake system reduced, electric power steering problem steering assist not available do not drive" Vehicle has had no issues and only has 6,460 miles on it. Car is currently waiting to be towed to the dealership.
Steering locked up with all warning lights lite up. No control over vehicle. Yes this put all people in the vehicle at risk of death or injury. This happened at an intersection while making a turn-no other vehicles were at the intersection- if there had been or had this happened entering an interstate highway or turning onto a high speed road could have been hit from several directions. Not repeated. Must have been confirmed by dealer as they hooked up the computer with Honda Headquarters and said the starter was at fault. No prior symptoms. It is available for inspection. Killing the engine and restarting cleared the dash lights and was able to turn afterwards.
Of 27 reports about this part, 8 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 27):
This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this incident never in my life had I ever had brakes to fail me. Well the brakes failed. Technology is built by men and programmed by men. I am a nine car Honda owner. This car has a brake technology problem. With all the technology, it should have stopped on its own. It didn’t. When brakes are applied technology should work. In this case technology failed. This car has a brake defect technology problem. Brakes were applied a car doesn’t have to have a recall on it for it not to have a technology problem. These cars are not perfect. Programmed and built by human hands. ImnsurevifvMr. Soichiro Honda sat down with me and did this problem with one of his cars.. he would surely say” I’m sorry that happened to you” I’m sorry you’re brakes did not work and they did not . American Honda needs to recognize accountability. I wish they would experience what I experienced. It would be a scary situation that is if you survived yrs, I’m sure if it happened to them. No car is perfect. This one sure isn’t. I no longer am an owner of this 2025 Honda Pilot. Death trap it’s gone to somebody else. My life is worth living Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.
On April 2nd, 2026. I was driving this car into a parking space. I had to be going 5 mph. Or slower. Probably even slower. Pulling in.. I applied the brakes of course. The car wouldn’t stop. My husband/passenger told me to STOP. I did stop. This car kept rolling and crashed/smashed/ hit the brick red building in front of us. No brake hold was displayed.. no nothing. No brake stop. Nooooo nothing. The car wouldn’t stop. I never in my life have ever experienced this.
I just drove into a parking lot at First United Methodist Church parking lot. [XXX] ng a parking space very near. Driving into the space, applying brakes like I’ve done for the last 12/13 years….the car would not stop. I applied the brakes fully down to the floor( which I’ve never had to ever do at any time) the car kept going..rolling on. My husband the passenger told me” STOP”. I did stop. I was applying the brakes as soon as approaching the parking space. The car kept on going as I said. No warning like” brake hold” which has worked another other time when getting according to this cars brain..it would show some kind of warning. It did not. No sound, no nothing to brake the car. It rolled right into the red brick building i was pulling into. their parking space. The building has about a two foot gash on it. The car did this …what kind of car doesn’t stop. With all of the sophisticated sensors or etc. It has…why, what happened? My granddaughter was in the back right passenger seat. The impact caused a gash above her forehead. A real cut, mind you. I don’t know what else to see. I’ve never experienced this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Honda Pilot. The contact stated that while driving at approximately 25 MPH, the brake pedal was depressed and the vehicle did not slow down as intended. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. On another occasion, while attempting to park, the vehicle accelerated and drove over the sidewalk and crashed into the stairs to her residence. A police report was filed. The vehicle was towed to a collision center, where it was due to be repaired. The manufacturer was notified of the failure. The insurance provider was involved and suggested that the contact call the NHTS Hotline and file a safety complaint. The contact mentioned that prior to the crash, the vehicle was inspected for an unknown manufacturer recall, where the dealer informed that the brake inspection passed. The failure mileage was approximately 8,000.
Real owner reports filed with NHTSA (showing 5 of 26):
On June 25, 2026 my 2025 Honda Pilot Elite (47,503 miles) upon ignition had every warning light in the system illuminate sequentially without any prior incident. I had never experienced any indication of malfunction, including warning lights or messages. The Emissions System Problem light remained illuminated on the dashboard and, after review of the Owner's Manual instructions to avoid heavy acceleration and high speed, I had the vehicle towed by AAA on a flatbed truck 75 miles to my home. The incident occurred during the evening and the next morning I drove the vehicle to Herb Chambers Honda of Seekonk, the dealer who has performed every service on the vehicle, including recalls. Of note is that the service team at the Honda dealer, specifically Malainne Costa, has been exceptional in addressing this issue. American Honda was consulted to determine the best plan for resolution. I understand that American Honda is trying to work through necessary adjustments with the new 2025 model year. One month after the incident, my vehicle remains at the dealer. I learned that the two cylinder heads in the engine block on my vehicle need to be replaced and those parts are still on backorder. Another engine component system may require replacement due to calcium buildup on the intake valves. I was assured that my driving habits were not a factor in this incident. My concern is that this incident occurred at a time when I was in a safe location and was able to await the arrival of AAA without worry about my personal safety. I bought the brand new vehicle in November, 2024 and it is obvious that I drive a significant amount of miles per year. I worry about the safety risk of other drivers having a similar experience in a less than optimal location especially since there was no indication of a problem prior to this critical incident. I share this incident in the spirit of exploring whether this is a systemwide problem that may result in a safety recall by Honda.
The vehicle displayed a check engine light with a message stating an emissions issue. The car would accelerate on its own up to 10-15mph without any input to the throttle. Braking was extremely difficult and the car could not accelerate over 40 mph. My wife was driving and my 6 week old daughter was in the car.
Auto Idle Stop (AIS) system failed to restart engine after automatic shutdown at high elevation (~10,000 ft), following a long sustained incline. Vehicle had been driven through extreme heat (100°F+) in foothills prior to the climb, then ascended into cooler mountain air (~70°F). Coolant temperature gauge read normal (under half) at time of incident. At a stop, AIS shut off the engine as designed. Engine did not start when I released the brake pedal. I have tried to turn off the car completely and start it again. Engine would not restart via the ENGINE START/STOP button afterward. Cranking was strong and fast, but engine did not catch/start. Vehicle was inoperable for approximately 5 minutes, after which it started normally with no further intervention (no jump start, no mechanical repair). After restart, Auto Start/Stop was manually disabled for the remainder of the trip. Vehicle then completed a 1-hour drive home with no further starting or performance issues, suggesting the AIS restart logic, not an unrelated mechanical or electrical fault, was the cause.
Started up vehicle, and (all the bashboard warning lights illuminated),tsa,check engine light,power steering, brake lights.....all of them. Doors won't lock, and the raido stays on, even when the vehicle is completely turned off. Vehicle purchased on:12/02/2024. 3 miles on the odometer. Currently 14,000 miles.. honda corporation attempting not honor the warranty. $8400 dollars, to fix,and to contact my insurance company, and claim rodent damage; I, wouldn't have to pay, the insurance company will cover the cost.
2025 Honda Pilot suffered severe engine misfires while driving due to total intake valve carbon blockages at 31,000 miles. The dealer and Honda Tech Line admitted they do not know why it happened and cannot find the cause.
Real owner reports filed with NHTSA (showing 5 of 19):
On June 25, 2026 my 2025 Honda Pilot Elite (47,503 miles) upon ignition had every warning light in the system illuminate sequentially without any prior incident. I had never experienced any indication of malfunction, including warning lights or messages. The Emissions System Problem light remained illuminated on the dashboard and, after review of the Owner's Manual instructions to avoid heavy acceleration and high speed, I had the vehicle towed by AAA on a flatbed truck 75 miles to my home. The incident occurred during the evening and the next morning I drove the vehicle to Herb Chambers Honda of Seekonk, the dealer who has performed every service on the vehicle, including recalls. Of note is that the service team at the Honda dealer, specifically Malainne Costa, has been exceptional in addressing this issue. American Honda was consulted to determine the best plan for resolution. I understand that American Honda is trying to work through necessary adjustments with the new 2025 model year. One month after the incident, my vehicle remains at the dealer. I learned that the two cylinder heads in the engine block on my vehicle need to be replaced and those parts are still on backorder. Another engine component system may require replacement due to calcium buildup on the intake valves. I was assured that my driving habits were not a factor in this incident. My concern is that this incident occurred at a time when I was in a safe location and was able to await the arrival of AAA without worry about my personal safety. I bought the brand new vehicle in November, 2024 and it is obvious that I drive a significant amount of miles per year. I worry about the safety risk of other drivers having a similar experience in a less than optimal location especially since there was no indication of a problem prior to this critical incident. I share this incident in the spirit of exploring whether this is a systemwide problem that may result in a safety recall by Honda.
The contact owns a 2025 Honda Pilot. The contact stated that while reversing, the automatic emergency brake unexpectedly engaged. The check engine, ABS, and several other unknown warning lights were illuminated. The transmission failed to shift into the intended gear. The contact turned off and restarted the vehicle and was able to shift into the intended gear. Additionally, the transmission jerked while accelerating, the RPM failed to increase while accelerating. The contact stated that the doors failed to open immediately after pressing the fob key, and the infotainment screen was flashing. The contact stated that the failures were intermittent. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
The power steering system software problem undriveable. The AWD failed said undriveable. Only 30k miles on it and it just locked and couldnt steering right to left in the middle of traffic. Could have caused a bad accident lycjuly my kids weren't in the car. The computer software took over completely made my car uncontrollable. Have a video of all warnings that came on.
I contacted Honda America regarding a concern with my 2025 Pilot, which has just over 5,000 miles. The service light for the rear differential came on at the 5,000‑mile mark (I don't drive off-road, and my driving is 50/50 city/highway), even though the dealership indicated this service is not typically required until 10,000–15,000 miles. My goal was simple: confirm that there is no premature wear issue with the rear differential, and request that Honda cover the service if it is occurring earlier than expected. Instead, the experience was extremely disappointing. The representative repeatedly stated that he could not provide any technical information because he is a customer service agent. That raises an obvious question: if Honda’s own customer service cannot address technical concerns about a Honda vehicle, who exactly should a customer contact? He then informed me that he reached out to the dealership I use and spoke with the service manager, who said that “this could happen.” I already knew that from the dealer. Repeating the same vague statement does not add value, nor does it require involvement from a service manager or a manufacturer representative. It certainly does not address my actual concern about potential premature wear, nor does it justify the back‑and‑forth emails when no meaningful assistance was provided. To be clear, I am fully aware that dealerships profit from performing services—whether the vehicle truly needs them or not. That is precisely why I reached out to Honda America for clarification and support. Instead, I received no answers, no guidance, and no resolution. If additional information is needed, do not hesitate to contact me.
On 3/16/26 I attempted to accelerate and the vehicle experienced severe "bucking" and gear hunting hesitation before losing all drive power and stalling. Following the stall, the engine would not crank or "catch" despite multiple attempts. State Police arrived as I was in an unsafe location (blind on-ramp to highway) they called their tow trucks deeming it hazardous to wait as Honda Roadside Assistance would not arrive for an estimated 60-90 minutes. It was brought to the local dealership. After an hour from incident to inspection at the local Honda dealership, the vehicle powered on normally of which no codes showed and the vehicle started with no issues. The manufacturer and dealer state they cannot replicate the problem and found no historical or pending diagnostic trouble codes (DTCs). Despite the lack of codes, these symptoms are a direct match for NHSTA Recall Campaign 25V-031 (Honda Recall AL0) which was officially announced to address Torque Control Failures caused by the FI-ECU software. According to Honda’s safety report, improper programming in the fuel injection unit causes the engine to stall during "sudden changes in throttle opening"—which is exactly what I experienced. As of now, my VIN has not been identified on the current recall list. This loss of power during acceleration creates an immediate safety risk of rear-end collisions and leaves the driver stranded in active traffic.
Of 18 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 18):
I was pulling into an open available parking space in a hospital parking garage and the car just all of a sudden accelerated ON ITS OWN and hit the wall of parking spot. I tried to apply the brake several times before I could finally get it to stop and during this time the car was slamming into the wall area and slinging me back and forth a few times before it stopped. My life was put at risk because i got hurt badly I am brusied all over my neck, chest, legs and lots of internal brusing from the hitting of the wall repeatedly. If anyone else would've been in the car they would've been hurt as well but luckily i just dropped a passenger right before the incident. The car speeding up without warning is very dangerous! There were no warnings. I just bought the car 2 weeks before this happened and now I am scared to drive this vehicle! Vehicle has been inspected unknown if anything was found yet. I need to get the black box checked out to find out what caused this to happen.
The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.
While driving roughly 15 MPH, my car displayed emergency messages, brake applied automatically by the vehicle and the power steering failed. In order for me to get out of the way of traffic in an intersection, I had to veer to the opposite side of the road passing oncoming traffic. The following lights were displayed "TSA, Hill start assist problem vehicle may roll upon brake release, Vehicle Stability Assist problem reduced traction and handling, brake system problem brake system reduced, electric power steering problem steering assist not available do not drive" Vehicle has had no issues and only has 6,460 miles on it. Car is currently waiting to be towed to the dealership.
This vehicle is equipped with Auto Engine Idle Stop. When stopped at a light or stop sign the engine shuts off and restarts when the accelerator is pressed. We stopped at a light and when began to move forward again, the engine did not fully restart and lunged a bit. I tried several times unsuccessfully to restart the engine. Traffic was all around us so I was lucky enough to limp it across the intersection and get into a turning lane out of the traffic flow. After a couple minutes I was able to get the engine started and continue home. I called the dealer service department immediately and was told they had never heard of such occurrence. After researching online I found many posts and comments with the same problem going back possibly 10;years. How could Honda not know about this problem when many have experienced it? I contacted American Honda and felt brushed aside. Imagine sitting at a light, not getting the car to start and a semi rolling up behind. This could be a disaster waiting to happen. Please investigate.
My front windshield cracked without any impact. I noticed quite a few honda pilots on the road with almost the exact same crack. It started on the passenger side and went completely across to the driver's side.
Of 15 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 15):
I was pulling into an open available parking space in a hospital parking garage and the car just all of a sudden accelerated ON ITS OWN and hit the wall of parking spot. I tried to apply the brake several times before I could finally get it to stop and during this time the car was slamming into the wall area and slinging me back and forth a few times before it stopped. My life was put at risk because i got hurt badly I am brusied all over my neck, chest, legs and lots of internal brusing from the hitting of the wall repeatedly. If anyone else would've been in the car they would've been hurt as well but luckily i just dropped a passenger right before the incident. The car speeding up without warning is very dangerous! There were no warnings. I just bought the car 2 weeks before this happened and now I am scared to drive this vehicle! Vehicle has been inspected unknown if anything was found yet. I need to get the black box checked out to find out what caused this to happen.
At least 4 times since we bought this vehicle in 2025, it has suddenly braked very hard, and very suddenly at highway speeds. This has always happened when using the car's adaptive cruise control, and when I am passing a large vehicle (semi truck, pickup with large camper, etc). This has happened at relatively high highway speeds (85 mph) when vehicles are behind me in the passing lane. The problem has never been reproduced or confirmed by the dealer, although I have complained about it twice. The first time, they said they lowered the sensitivity of the crash detection. The second time they showed me how to manually turn off adaptive cruise control manually. There was no prior warning when this happened, no lights or messages. This has happened about 4 times since Fall of 2025. The date below is approximately the last time, and the last location that this happened.
The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.
Adaptive cruise control fails nearly every time the car is driven more than 40 minutes with ACC activated. Failure indicated by warning lights and statement on DIC. DIC instructs operator to clean the front "H" emblem on grille, however, the emblem is always completely clean. The failure has been reported 4+ times to the dealership. Dealership reports the failure is a known problem and there is no fix available from Honda. Upon system shut down the vehicle disengages cruise control and has rapid deceleration causing unsafe driving conditions while in traffic. System usually resets itself without cleaning or other remedies within 10-20 minutes after fail, and will usually fail again +/- 40 minutes later. ACC is marketed as part of the Driver safety system and is unreliable. first occurrence was at 670 miles since new. Car now has < 10k miles and has failed 12+ times.
ACC and road departure mitigation system would become disabled for no apparent reason. A message would display on the instrument panel that there is a problem, to see your dealer. Also, a collision mitigation braking system problem would display on the instrument panel with a brake system warning light. A display on the instrument panel would show an area to clean (Honda emblem on front grill). I tried to clean this area several times to no avail. The weather was clear and warm when this occurred. The system has returned to normal on its own.
Real owner reports filed with NHTSA (showing 5 of 13):
Lane Keeping Assist System (LKAS) regularly misidentifies road geometry on divided highways (specifically [XXX] between [XXX] and [XXX] ). At 55mph, the forward camera tracks the expanding lane lines of dedicated left and right turn bays, actively steering the vehicle into the turn lanes rather than maintaining the straight highway path. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There are three dangerous systems in my 2025 Honda Pilot EX-L that should be permanently disabled or removed by the manufacturer or dealer. In order of danger; (1) Collision Mitigation Braking System, (2) Auto Idle Stop, and (3) Road Departure Mitigation System. All three of these systems have nearly caused wrecks for me several times. The Collision Mitigation Braking System (1) is especially dangerous for rear-end collisions to the vehicle using CMBS. Example, I was driving in heavy traffic in the middle lane on I-40 near Hermitage, Tennessee on 23 Apr 2026 with adequate distance between me and the car in front of me. A tractor-trailer was close behind me. Suddenly, a car in the lane to my right moved into the gap in my lane between me and the car that was at a safe distance in front of me. The CMBS activated and started braking the car. I pressed the gas pedal hard to try and maintain my 70 MPH speed to no avail. The tractor-trailer swerved into the lane to my left missing the rear of my car by inches, and avoiding a massive chain reaction collision of many cars. This was a near fatal event for me. Without CMBS, I would have simply held my speed steady until I could create a safe distance and ease into a safer position, possibly in the lane to my right, a much less eventful situation. The Auto Idle Stop (2) has a knack for shutting off the engine when I am trying to make a left turn in heavy traffic. After several near misses, I have learned to turn this system off when starting the engine (the default is on). The Road Departure Mitigation System (3) shakes the steering wheel if the system thinks you are moving out of your lane. It shakes the steering wheel to alert you. Twice, I was caught by surprise and overcorrected the steering when the Road Departure Mitigation System started shaking the steering wheel. So instead of staying in my lane, this almost caused me to go out of my lane and possibly collide with another car or a road barrier.
ACC and road departure mitigation system would become disabled for no apparent reason. A message would display on the instrument panel that there is a problem, to see your dealer. Also, a collision mitigation braking system problem would display on the instrument panel with a brake system warning light. A display on the instrument panel would show an area to clean (Honda emblem on front grill). I tried to clean this area several times to no avail. The weather was clear and warm when this occurred. The system has returned to normal on its own.
While driving multiple lights came on the dash board showing all driver assistance systems flashing. Vehicle unable to accelerate. Had to parking on the side of the highway turn off vehicle then turn back on to clear. Dealership unable to repeat, no issues found.
All of the lights on the dash came on and the power steering stopped working while driving on the highway. I was in the number one lane and had to merge across four lanes to pull over with no power steering. I shut the car off and waited a few minutes. The lights were still on the dash but the power steering was working. This is the second time this has happened in the last two weeks.
Of 12 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 12):
Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before crashing into a home. Engine was still surging after multiple efforts to stop the engine surge. The engine stopped the surge after hitting the park button multiple times. NO warning lights or sounds and no air bags deployed. The vehicle has been repaired by a body shop and inspected by the manufacturer.
Vehicle: 2026 Honda Pilot – Mileage 20,847 Issue: Engine Failure, oil leaks, wheel alignment, air conditioning, major gas leaks from the engine, safety electronics alerts on front dash display are saying the vehicle is not safe to drive. History of issues: 03-11-2026: Car broke down while driving in [XXX] . 03-12-2026: Received call from Ira Honda service and was told they needed to replace the engine. 04-04-2026: I was told the vehicle was ready to be picked up. I started driving home and found the vehicle was all over the road. I returned to Ira Honda and once again was given a loaner. Also, the engine was leaking oil. 04-09-2026: Ira Honda called and said one of the engine gaskets was defective and they needed to replace it. They said that now the alignment was back in spec. I was told that the 3 yr engine warranty begins anew. When I got home I looked more closely at the alignment document and saw that the alignment was still slightly out of spec. I called and was told that it was the best they could do. 04-10-2026: air conditioning not working and asked for them to fix the alignment. 04-13-2026: I again brought the vehicle in for service. But was told there were no loaners available. I arrived at 9:30am and at 1:00pm. The A/C was fixed and determined the frame was not set correctly when they replaced the engine. This was the reason the alignment was off by so much. So the alignment was fixed. 04-14-2026: Leaking oil. So again, I had to return to Ira Honda. No loaner was available. 04-18-2024: Saturday morning and we smelled gas in the garage. Started the car and it took about a minute to start. Asked if it was safe to drive, Ira service said yes. 04-20-2026: Started the vehicle up and same issue occurred. However, this time gas was leaking out. It leaked in our garage, on our driveway and all over the street. Again fixed. 04-29-2026: Car again failed to start. During startup the car leaked a large amount of gas. It is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 3/16/26 I attempted to accelerate and the vehicle experienced severe "bucking" and gear hunting hesitation before losing all drive power and stalling. Following the stall, the engine would not crank or "catch" despite multiple attempts. State Police arrived as I was in an unsafe location (blind on-ramp to highway) they called their tow trucks deeming it hazardous to wait as Honda Roadside Assistance would not arrive for an estimated 60-90 minutes. It was brought to the local dealership. After an hour from incident to inspection at the local Honda dealership, the vehicle powered on normally of which no codes showed and the vehicle started with no issues. The manufacturer and dealer state they cannot replicate the problem and found no historical or pending diagnostic trouble codes (DTCs). Despite the lack of codes, these symptoms are a direct match for NHSTA Recall Campaign 25V-031 (Honda Recall AL0) which was officially announced to address Torque Control Failures caused by the FI-ECU software. According to Honda’s safety report, improper programming in the fuel injection unit causes the engine to stall during "sudden changes in throttle opening"—which is exactly what I experienced. As of now, my VIN has not been identified on the current recall list. This loss of power during acceleration creates an immediate safety risk of rear-end collisions and leaves the driver stranded in active traffic.
While driving multiple lights came on the dash board showing all driver assistance systems flashing. Vehicle unable to accelerate. Had to parking on the side of the highway turn off vehicle then turn back on to clear. Dealership unable to repeat, no issues found.
Vehicle: 2025 Honda Pilot VIN: 5FNYG1H44SB075283 Mileage: ~6,328 miles Summary of Safety Defect: Serious acceleration failure combined with existing safety recalls (brake pedal pivot pin defect and improperly routed third-row seat belt). Vehicle hesitates, fails to accelerate when needed, and creates dangerous crossing and merging conditions. Detailed Description: I own a 2025 Honda Pilot that is currently subject to multiple safety recalls, including the brake pedal pivot pin recall and the third-row seat belt routing defect. In addition to these known defects, the vehicle has a severe and unpredictable acceleration failure that creates a significant safety hazard. On December 10, 2025, I attempted to turn left onto a main road from a complete stop. When I pressed the accelerator, the vehicle failed to accelerate quickly enough to clear oncoming traffic. The throttle response was delayed, sluggish, and unresponsive for several seconds. An oncoming driver had to brake hard to avoid hitting my vehicle. This was a near-collision and placed me and others in immediate danger. This hesitation and lack of power has occurred multiple times when: Turning left across traffic Merging onto highways Changing lanes at speed Attempting to accelerate from a stop The vehicle does not respond appropriately or consistently when pressing the accelerator. This is especially dangerous in situations requiring timely throttle response to avoid collisions. Combined with the existing factory safety recalls, this creates a serious and ongoing safety risk. A new vehicle should not fail to accelerate when entering or crossing traffic. I have already notified Honda in writing. I am requesting NHTSA to investigate this issue, as I believe this is a defect affecting the safe operation of the vehicle, particularly in situations requiring quick acceleration. This defect is significant enough that I no longer feel safe driving the vehicle.
Real owner reports filed with NHTSA (showing 5 of 9):
When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and a side unbuckled light comes on and also the x marking which seat but it continues making loud beeping noise that can cause distraction and even an accident i drove 45 minutes with it doing this to me on and off mostly on the only way to get it to stop is if someone doesnt sit on marked spot. So now i dont know if this will happen on all seats as for now its obly on the third row passenger right side seat. I have about 3 weeksnoticing this but it was less now its more so i made apptment to take im to get checked but the sound is very anboying and distracting
four cracked windshields while driving from debris hitting windsheild
I am reporting a safety-related driver visibility concern involving a 2025 Honda Pilot. I also observed substantially similar behavior on a 2026 Honda CR-V loaner vehicle and another Honda Pilot provided by Koons Honda. The issue involves the front driver and passenger windows and their interaction with the outer window seals/belt moldings. During rainy, snowy, foggy, or wet conditions, lowering and then raising the windows leaves significant moisture, streaking, fog residue, or debris on the glass surface. Current image shows fog residue, however, the same results occurred with snow where visibility was impaired after cycling the front driver and passenger windows. The outer window seals do not adequately clear the windows during normal operation. This results in impaired visibility around and through the side view mirrors, especially during lane changes, merging, and monitoring adjacent lanes. The condition is repeatable and occurs during ordinary use. I documented video evidence showing: •the issue on my 2025 Honda Pilot, •another Honda Pilot, •and the same/similar issue on a separate 2026 Honda CR-V loaner vehicle from Koons Honda. I presented the evidence to dealership personnel. However, the service manager refused to document that side mirror visibility was impaired, reportedly because such wording would imply a safety condition. This concern may involve: •ineffective window seal/belt molding performance, •excessive water retention on side windows, •impaired driver visibility, •and a potential safety defect affecting multiple Honda vehicles. The issue can create unsafe driving conditions because drivers may be unable to clearly observe adjacent traffic through side mirrors after operating the windows in wet conditions. Furthermore, similar reports are found online with different newer models. The date below reflects today's interaction with the dealership, however, this is an ongoing issue since we received the vehicle last year.
The rear windshield on our 2025 Honda Pilot spontaneously shattered. We have owned it approximately 2 months.
My 2025 Honda Pilot (purchased Oct 2024) has experienced three windshield cracks, all starting in the same lower driver-side corner near the inspection stickers. 1st crack – July 2025: A long horizontal crack appeared overnight while parked, with no impact point at all. Dealer claimed “impact damage” and refused warranty. 2nd crack – August 2025: After paying for an OEM replacement and Honda Sensing calibration, the new windshield cracked on the drive home from a very small road debris impact. The star-shaped crack spread rapidly to the edge. Glass shop staff informally said the first crack looked like a stress crack. They replaced the glass again with OEM and calibrated, offering their labor for free. Dealer declined to pay even for only glass itself and told us to talk to Honda USA. We contacted Honda USA by phone, received a case number, and were told to “deal with the dealer.” The dealer then told us to contact Honda USA again. Neither party investigated, and both said the windshield is “not covered.” 3rd crack – November 2025: A tiny debris impact again caused a crack in the same exact corner. The impact chip was extremely small, but the crack still spread more than normal. All photos attached with repair invoices. We paid out of pocket as our insurance does not cover OEM glass. The repeated cracking in the identical corner, including one with no impact, suggests a possible structural stress point, mounting issue, or overly thin/brittle OEM glass. I also found another NHTSA complaint from June 2024 reporting similar cracking on a 2025 Pilot. These repeated failures pose a visibility and safety risk on a new vehicle.
Real owner reports filed with NHTSA (showing 5 of 8):
Right passenger seatbelt doesn’t show it’s full engaged and dings when passenger moves
My Seat Belt Reminder System Not Operating Properly. In fact, the second-row seat belt behind the passenger seat is malfunctioning. I learned that Honda put out a service bulletin (26-027) (https://dot.report/bulletins/MC-11028510-0001.pdf) in regards to the safety issue. I contact Honda and was told the issue was covered under a warranty claim. However, my vehicle has 39,000 miles and is no longer under warranty. I asked if the issue was a safety concern and was told not to drive the vehicle as it was 100% a safety issue. However, the repair would not be covered until Honda recalls the vehicle. I'm concerned that I can no longer safely drive my vehicle until Honda initiates a recall. The service bulletin was dated January 21, 2026. As such, Honda has had seven months to issue a safety recall. The Honda representative stated I would likely be eligible for "Goodwill Assistance" if I couldn't afford to fix the vehicle myself until I am eligible for reimbursements via a safety recall. Why is the NHTSA allowing Honda to funnel safety costs through warranty claims and delaying a recall?
I bought the car brand new in December 2024. About 3 months later I had to get the struts replaced and had multiple problems that Honda deems as “fine”. The AC cooling is terrible and worse that my 2009 Dodge and 2015 Accord. The steering wheel has a springy rattling noise, and the phone won’t connect to the car at random times. They replaced the struts after returning twice. One year later in March my SRS warning light came on and the dealership fixed it a total of 3 different times, each time not taking care of the problems. They also broke and scratched pieces of my car, failed to put my oil cap back on, and left my car in poor condition when returning it back to me. So far, the SRS system warning hasn’t came back on but still worried because I have kids and don’t want to get into a wreck and something fail.
When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and a side unbuckled light comes on and also the x marking which seat but it continues making loud beeping noise that can cause distraction and even an accident i drove 45 minutes with it doing this to me on and off mostly on the only way to get it to stop is if someone doesnt sit on marked spot. So now i dont know if this will happen on all seats as for now its obly on the third row passenger right side seat. I have about 3 weeksnoticing this but it was less now its more so i made apptment to take im to get checked but the sound is very anboying and distracting
Supplemental Restraint System Problem deactivates airbags and dealers do not want to fix it under warranty.
Of 5 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 5):
While driving the right center forward collision warning "approaching object" came on with 4 red bars for no reason, repeatedly. Additionally a warning saying "low speed braking control problem. Parking sensor obstructive" came on intermittently. Upon returning home I noticed that two sensors had become dislodged and fallen into the bumper. They appear to only have been held on by double sided tape. There are no obvious signs of impact, I have not had any collision, and the vehicle was purchased new. The failure appears to be one of the following 3 potential issues: 1) It could possibly be a very poor design choice, by Honda, to tape the parking sensors onto the vehicle. I don't understand why the mounting was not engineered to be injection molded as part of the lower garnish. That would easily reduce the vehicle parts count. 2) It may also be a poor decision in materials by the manufacturer. Honda may have specified an inferior adhesive that is incapable of sustaining the forces involved, or not capable of withstanding the exterior climate. 3) Least likely, but still possible, is the possibility that Honda's trusted retail partner, Conicelli Honda 19428, sold me a car with pre-existing damage that was not disclosed. A malfunctioning safety systems is dangerous to both the driver, other vehicles, and human life. Not only are the excessive malfunctioning notification a distraction to the driver, if a child was to run out in front of the vehicle, the vehicle would not recognize them and they could be hurt. Additionally if it triggers any other safety features such as automatic breaking, it could cause accident, especially if multiple vehicles in the road are experiencing the same issue. I look forward to a resolution.
The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.
During the most recent weather, light snow, the sensor on the front of the car ices over and disables many of the safety features while driving. The driver will get a caution alert on the dash that says "some" safety features "May" be disabled. However, there is no information about which ones or why. This particular issue has happened multiple times in inclement weather. Also I know it's a problem as while in the dealership many were calling asking g about why this was happening. It is a danger to drivers. If they heated the "H" emblem, where the radar sensor is, it would not be a problem. I have included photos of the dash at the time along with photos of the emblem iced over and the general conditions outside at the time, very light snow
We own two Hondas. On December 18, 2024 someone stole the radar senders from both vehicles. I takes a little over a minute to steal these. The Honda dealer states that Honda Corp has offered no solution. Beyond expense this negates the cars high tech safety features which makes the vehicle unsafe to drive per the numerous warning that flash on the dash board. As you can understand, there is no effective way to stop this safety defect from reoccurring. The solution may be an encrypted design for the sensor, that only works on the car it was installed on. Police report cannot be made until we know the accurate repair cost.
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Of 4 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 4 of 4):
The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed and turning the steering wheel, the steering wheel made an abnormal clicking sound. The failure was a recurring failure. The dealer was made aware of the failure and associated the failure with air bag and an incorrect installation of the steering wheel. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Supplemental Restraint System Problem deactivates airbags and dealers do not want to fix it under warranty.
Second row passenger seatbelt alarms even when the seat belt is connected and secured. Went to dealer and needed a new seat belt installed. Now receiving dash warnings of supplemental seat belt issues.
Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before crashing into a home. Engine was still surging after multiple efforts to stop the engine surge. The engine stopped the surge after hitting the park button multiple times. NO warning lights or sounds and no air bags deployed. The vehicle has been repaired by a body shop and inspected by the manufacturer.
Real owner reports filed with NHTSA (showing 3 of 3):
I bought the car brand new in December 2024. About 3 months later I had to get the struts replaced and had multiple problems that Honda deems as “fine”. The AC cooling is terrible and worse that my 2009 Dodge and 2015 Accord. The steering wheel has a springy rattling noise, and the phone won’t connect to the car at random times. They replaced the struts after returning twice. One year later in March my SRS warning light came on and the dealership fixed it a total of 3 different times, each time not taking care of the problems. They also broke and scratched pieces of my car, failed to put my oil cap back on, and left my car in poor condition when returning it back to me. So far, the SRS system warning hasn’t came back on but still worried because I have kids and don’t want to get into a wreck and something fail.
I have owned the car for not even a full year yet. It has 19,000 miles and I have already had to repair 2 bent rims. I have NEVER had this issue with any other vehicle I have driven nor does any other vehicle in my household have this issue. I just find it weird that I've had to spend $1000 in less than a year.
On 1/18 I was dropping my daughter off at Chicopee High School when I took left to front street I heard a snap and the car took me to the right direction causing my rim to be damaged. The Tired Rob broke. I called Roadside they tow the car to Curry Honda in Chicopee mass. Today when I called Cury Honda one of the managers insisted that I hit a poth hole without me explaining and saying this never happened when online there’s been customers complaining with the same situation 2023 -2025 with Honda pilots experience the same issue. It’s a safety matter where it could been worse me in the car with 4 of my children,
Real owner reports filed with NHTSA (showing 3 of 3):
While driving, our moonroof spontaneously shattered. Is that
My vehicle begun to make a clicking noise every time when turning the steering wheel. It has gotten worse over time, almost constantly. I took the vehicle for my first service and mentioned this to the service guy. He mentioned that this is a known problem on some of their Hondas, not just my vehicle and that they tried fixing it on another Honda vehicle but that the problem on that vehicle was worse after they tried to fix it. The guy basically said there is a sensor inside the steering wheel that tells the vehicle how much the wheel has turned (I forgot the name of the sensor). He basically admitted this was a known design flaw and recommended I leave the issue alone or it would get worst if they try to fix it.
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Real owner reports filed with NHTSA (showing 3 of 3):
The contact owns a 2025 Honda Pilot. The contact stated that upon returning to the vehicle while the vehicle was parked and unoccupied, the sunroof front glass panel had shattered without impact. The contact was able to slowly drive to the residence. The contact then contacted a mobile auto glass technician who cleaned the vehicle and covered the sunroof with plastic. Additionally, the contact was informed that the sunroof glass panel was not available. The dealer was notified of the failure and informed the contact that the repair was not covered because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,350.
The contact owns a 2025 Honda Pilot. The contact stated that while driving approximately 65 MPH, there was an abnormally loud popping sound coming from the vehicle, and the sunroof glass shattered, and glass fell into the cabin. The contact was not hurt by the glass shards from the sunroof. The vehicle was taken to the local dealer, who repaired the sunroof. The contact was not provided a cause for the sunroof to shatter. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
The contact owns a 2025 Honda Pilot. The contact stated that the front windshield was cracked. The contact stated that a rock or stone had most likely hit the windshield. The vehicle was taken to the auto glass center, and the windshield was replaced. After the repair, the contact noticed that the windshield was cracked at its base. The contact noticed that the lower half of the windshield was cracked, and the crack expanded from one inch to three inches rapidly. The vehicle was taken to the auto glass center, where the contact was informed that the glass needed to be replaced. The vehicle was taken to the local dealer, who declined to take responsibility and referred the contact to the insurance company because the VIN was included in a related recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 5,000.
Real owner reports filed with NHTSA (showing 3 of 3):
The contact owns a 2025 Honda Pilot. The contact stated that while driving 65 MPH up a ramp with an incline in the rain and merging onto the freeway, the accelerator pedal was depressed down to the floorboard, but the vehicle hesitated while responding and slowly accelerated. It was unknown whether a warning light was illuminated. The contact stated that it felt like the transmission was slipping. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 8,435.
The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000.
The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. The contact stated that after opening and closing the door, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (FI-ECU) required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Real owner reports filed with NHTSA (showing 3 of 3):
The contact owns a 2025 Honda Pilot. The contact stated that while driving 65 MPH up a ramp with an incline in the rain and merging onto the freeway, the accelerator pedal was depressed down to the floorboard, but the vehicle hesitated while responding and slowly accelerated. It was unknown whether a warning light was illuminated. The contact stated that it felt like the transmission was slipping. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 8,435.
The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000.
The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. The contact stated that after opening and closing the door, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (FI-ECU) required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Of 2 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 2 of 2):
The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.
The contact owns a 2025 Honda Pilot. The contact received notification of NHTSA Campaign Number: 25V391000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed that the brake pedal assembly had failed and needed to the replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Real owner reports filed with NHTSA (showing 2 of 2):
I’ve had to replace the puddle lamp bulbs on my Honda Pilot three times so far, and I purchased it brand new less than a year ago. My local dealer would not cover this under the bumper to bumper warranty either. It would seem that this is a prevalent issue with Honda Pilots and other model Honda/Acura vehicles if this forum post is accurate: [XXX] You would think that after a few years Honda would’ve redesigned/corrected the casting so that water intrusion isn’t an issue, but that has not happened. This is disappointing for a “reliable” car brand. Can anything be done to at least acknowledge this is an issue? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The issue is that the rear light on both sides has a sharp plastic edge and I’ve actually cut myself on it twice. I took it to the dealer, and they said they couldn’t really replace it because it’s the same on other Honda Pilots, so it seems to be a common issue. Basically, it’s a safety concern with that sharp edge.
Real owner reports filed with NHTSA (showing 2 of 2):
I am experiencing a clicking and popping noise at low speeds and when turning or backing the vehicle. These sounds are getting louder and more frequent. I have checked on the Honda Forum and several owners have indicated a problem with the steering rack which they had replaced under warranty. Please look into this as there seems to be a large number of these issues occurring. As you well know steering safety is a major concern and cause for alarm. I have taken my vehicle in once and the service department could not duplicate the issue. It is occurring again and the earliest I can get in is May 12th. I have recorded the sound and it is definitely occurring. I have almost 15,000 miles on the vehicle and this started happening around 14,000 miles. Thank you in advance for your prompt attention to this safety issue.
Loud popping noise when steering started at about 2000 miles. The entire steering rack was replaced. At 7000 miles the noise is back along with a clicking in the steering wheel. Took it to the dealership again and they adjusted the clock spring, but it is still there. I am worried because I am afraid my steering will fail. The dealer did reproduce the problem both times. No independent inspection. No warning lamps.
Real owner reports filed with NHTSA (showing 1 of 1):
My 2025 Honda Pilot Black Edition came with these Bridgestone Alenza Sport A/S tires. They tramline horrendously on grooved concrete roads (most interstates where I live) to the point of being extremely dangerous. The vehicle jerks side to side to where it is throwing the vehicle off balance at highway speeds and this also causes nausea for the driver and passengers. The tires have exhibited this behavior since the vehicle was brand new and a quick google search turned up numerous reports of others experiencing the same tramlining behavior.
Many crash/fire reportsSome crash/fire reportsNo crash/fire in reports
Color = how serious (crash/fire involvement) · number = how many (share of all this car's reports). Tap any part to read real owner complaints.
Source: NHTSA — Owner Complaints · re-checked about every 24 hours
Crash-Test Safety Ratings
Official U.S. government 5-star crash-test results.
How to read these stars
These come from the government physically crash-testing this vehicle — front, side, and rollover — and scoring it 1 to 5 stars. Ratings are per body style, so a sedan and its coupe twin can differ. If a vehicle shows no rating, it usually means the government never tested that exact configuration — untested is not the same as unsafe, and we'll never blur that line.
2025 Honda PILOT SUV FWD
Source: NHTSA — 5-Star Safety Ratings · re-checked about every 24 hours
Fuel Economy (MPG)
Official EPA estimates — the real numbers, not the brochure.
20–22Combined MPG
18–19City MPG
23–27Highway MPG
$2,800–$3,100Est. fuel cost / yr
Across 4 official EPA configurations · Fuel: Regular. Pick an engine/trim above for exact numbers.
Source: U.S. EPA / DOE — fueleconomy.gov · re-checked about every 24 hours