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2025 Chrysler Pacifica
The verdict
1 thing going for it, 3 to watch.
Cons
Official recall campaigns exist for this vehicle. See the Safety Recalls section for what failed and how it's fixed.
Why we say this — NHTSA — Safety Recalls
6 of 24 owner complaints are about the air bags. Tap it in the heatmap to read the real reports.
Why we say this — NHTSA — Owner Complaints
3 complaint(s) involved a crash and 0 involved a fire.
Why we say this — NHTSA — Owner Complaints
Pros
Earned a strong overall government crash-test rating.
Why we say this — NHTSA — 5-Star Safety Ratings
Neutral
Official EPA fuel economy. We show this as a neutral fact — whether it's 'good' depends on the vehicle's class.
Why we say this — U.S. EPA / DOE — fueleconomy.gov
Take this with you:
★★★★★Crash-test safety
0Safety recalls
0Owner complaints
13% involved a crash or fire
20–22Combined MPG
ℹ️ Recalls & complaints are reported per model — the same across every trim & engine. Fuel economy (and crash ratings by body style) can vary — use the pickers in those sections.
Safety Recalls
Official recall campaigns. Tap one to see the danger and the fix.
What is a recall, really?
A recall means the government made the manufacturer admit a safety defect — and the fix is free at any dealer, forever, even for used cars. Recalls range from a software update to "the steering wheel can detach," so read the danger line on each one. Buying used? Ask the seller for proof each recall was completed, or have a dealer run the VIN. Recalls also have a quieter cousin worth reading: technical service bulletins.
NHTSA Campaign 25V302000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The danger: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
NHTSA Campaign 25V471000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The danger: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
NHTSA Campaign 25V573000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The danger: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
NHTSA Campaign 25V876000
What's wrong: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The danger: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA Campaign 25V877000
What's wrong: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The danger: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
NHTSA Campaign 26V189000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The danger: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The fix: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
NHTSA Campaign 26V296000
What's wrong: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The danger: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
NHTSA Campaign 26V358000
What's wrong: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The danger: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The fix: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Source: NHTSA — Safety Recalls · re-checked about every 24 hours
Where Owners Report Problems
Where owners report the most trouble — based on 24 complaints (3 involved a crash, 0 a fire). Tap a part to read the real reports.
Raw count — best-sellers naturally log more complaints than rare cars, so judge it against the peer comparison below, not on its own.
Why don't we show complaints per vehicle sold?
Because no official source publishes sales counts per model — that data is sold by private firms, and the free numbers online are guesses. A rate built on a guessed denominator is a guess wearing a lab coat, so we refuse to show one. Instead we show comparisons where fleet size cancels out or is disclosed: the same model across its own years, the crash/fire severity mix, and the peer ranking below — each with its methodology attached.
Of 6 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 6):
My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area, across the entrance ramp, and finally stopped when the tire broke off. Even with the tire broke off and the vehicle not moving the engine was showing it was going 30-40 mph. No airbags were deployed. I received a Luckily the only injury was my daughter's sprained wrist. The entire front end of the vehicle has been replaced, including the frame, and yet no airbags were deployed. I did receive and ABS failure alert on my app but was told that was because of the tire breaking off and not what caused the accident. I have requested the vehicle be inspected since the accident occurred. Insurance stated it would need to be repaired before an inspection could occur. I have filed a case with Stellantis who now states they will not have anyone look at it because it has to be done before repairs are made and since insurance has paid for the repairs, they have to request an inspection. We had multiple issues with the TPM system not working properly and had it to a dealership for repairs, that was the only warnings we received. The vehicle is still sitting at the dealership/collision repair shop as they feel it warrants further investigation as well.
My local dealer, Dan Deery Motors, Waterloo, Iowa, said these airbag repairs are on a waiting list which is now over a year out! Which means I'll be driving with faulty airbags for at least a year! This is simply not acceptable! Is it?
We purchased a 2025 Chrysler Pacifica in September 2025. In October, 2025 we begin to receive Urgent Safety Recall notifications regaring Driver Side Curtain Air Bag. My husband went to the dealer where we purchased van and was told we would have to be on a waiting list and we were number 20 on her list. The dealer has never contacted us about scheduling a repair on the Driver Side Curtain Air Bag. We have made 3 trips to the dealer and have been told the same story...we are 20th on her list. The Recall clearly states that because of this defect, "occupant could be ejected during a crash." To us, that seems critical to have repaired. Chrysler evidently doesn't think so putting us at great risk in case we were in a accident. Stated in their Recall: "We are sincerely concerned about your safety and reiterating scheduling a repair". After two calls to the Customer Service at the company and 3 trips to the dealer, we are no closer to having this repair schedule. I thank you in advance for any assistance you can provide in helping us expedite this repair.
The contact owns a The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Recall has been open for over 30 days with no remedy. Please escalate.
Of 5 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 5):
On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a Ourisman Chrysler in Clarksville, MD. The check engine light was on when I arrived at the dealer. Immediately upon arrival I was told by a service representative that it will most likely need a new transmission. On Tuesday he told me a tech verified it needs a new transmission. He told me the vehicle was classified as VOR (Vehicle Off Road) meaning it was unsafe or unable to be driven on the road and that parts were ordered and expedited. I did not hear back from the dealership until Friday at which point they surprisingly told me my vehicle was ready to pick up. In an email I was told: "what was found was a stored fault code P0A43-00 Drive motor "A" position sensor circuit intermittent. There is a TSB 21-037-26 for that fault code and vehicle going into limp mode and the repair is a rebuild kit for the transmission. " Despite this they also said in an email: "cleared codes and perform test drive. Code never came back and it states in the procedure you must verify the problem meaning it happened or is happening via active fault code which it is not." They refuse to fix the problem, despite acknowledging it happened. I was told to take the vehicle back and drive it as normal until it happens again, which I refused due to safety concerns. The vehicle currently has a bumper-to-bumper warranty.
We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through the car wash to make sure no ice was built up. We did not get in an accident because traffic started to move. We took the vehicle to the dealership, and they could not find anything wrong with it. Chrysler Corp got involved and they sent a 3rd party to check the van and black box. They advised nothing was found on the black box (not even an accident) and their investigators found nothing wrong with the vehicle. No warning messages were reported after the crash. Police were called to the scene and insurance was notified. Our insurance company advised that we should file this on here. There were 3 people in the van besides myself. We had a loaner vehicle for almost 3 months and we cannot get any information or paper work from Chrysler Corp regarding the investigation. We were advised the investigation was confidential and proprietary.
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
The contact rented a 2025 Chrysler Pacifica. The contact stated that while driving approximately 65 MPH with the adaptive cruise control mode activated, the message "Adaptive Cruise Control Off" was displayed, and the vehicle suddenly experienced unintended acceleration. The contact stated that the vehicle exceeded 100 MPH and failed to decelerate upon depressing the brake pedal. The contact stated that the vehicle speed continued to increase, nearly causing the vehicle to crash into a semi-truck. The contact was able to drive onto the shoulder of the road, where the contact shifted to neutral(N), and the vehicle stopped. The vehicle was later towed to the rental car facility. The manufacturer and the local dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 23,000.
1215 miles . The adaptive cruise control system was acting sketchy. It failed to maintain proper distance and speed between the vehicle in front. We took it into the dealer who said that the sensor had failed on this brand new vehicle and they replaced it on 2/12/2025. After driving the vehicle when we got it back. There does not seem to be much different. The van tends to accelerate extremely quickly only to get behind the vehicle in front sometimes not keeping proper distance with the way it's set, as well as waiting to the last possible moment maybe 2 or 3 car lengths to break which is extremely scary. Sometimes the warning comes up that says break break . Even with the system said it maximum a car cutting in the system is extremely slow to react. This has led to numerous close calls of rear end collision. We took it back to the dealer on 2/24/2025 1802 miles, who said they couldn't find anything wrong.
Of 5 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 5):
We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through the car wash to make sure no ice was built up. We did not get in an accident because traffic started to move. We took the vehicle to the dealership, and they could not find anything wrong with it. Chrysler Corp got involved and they sent a 3rd party to check the van and black box. They advised nothing was found on the black box (not even an accident) and their investigators found nothing wrong with the vehicle. No warning messages were reported after the crash. Police were called to the scene and insurance was notified. Our insurance company advised that we should file this on here. There were 3 people in the van besides myself. We had a loaner vehicle for almost 3 months and we cannot get any information or paper work from Chrysler Corp regarding the investigation. We were advised the investigation was confidential and proprietary.
Adaptive cruise control stops working for no apparent reason flashes forward collision system not working. will start up again for no reason from 5 to 15 min. had this problem for some time starting with our 2021 2023 2025 Chrysler pacifies some times you have to stop and restart to get cruise to work . dealer cant fix
On two separate long trips (over 4,000 miles total in recent months), the adaptive cruise control system has failed while driving on the freeway. This is the most dangerous situation I have ever experienced while driving. When the failure occurs: All cruise control and lane-assist buttons become unresponsive. Dynamic cruise control remains engaged. When I press the brake, the vehicle slows—but as soon as I release the brake, it begins accelerating again. There is no way to turn the system off. The first time this happened, I attempted for several miles to reset the system while controlling speed using the brake. I exited the freeway. At a traffic light, when I began to release the brake after stopping, the vehicle accelerated unexpectedly and nearly struck the truck in front of me. With the brake fully depressed, I shifted into neutral. The transmission made a loud clunk as the engine began revving. I then shifted into park, which caused another loud clunk. I turned the vehicle off while sitting in a turn lane, waited a moment, and restarted it. The system appeared to reset, and I was able to continue driving. Approximately two weeks later, while returning from California, I tested the cruise control system again during a long drive. After about three hours, the exact same failure occurred. This time, I recorded video of the incident and have documentation of the malfunction. This system is extremely dangerous in its current state. I paid a significant amount for this vehicle and its safety systems. A failure like this could easily result in a serious accident or loss of life. I do not believe I should be responsible for paying for a vehicle or system that is defective and poses a safety risk. I have video but could not upload it..
[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car safety features disabled and it did not recognize we were in the seats (seat belt lights came on).I was able to drive into a parking lot.Turned the car off and then restarted it after a few min and the lights on the dash were gone. Decided to cont driving, figured it was a computer error.Went 2 mi and had to turn left again. All dash lights came on including engine, ABS.Pulled over and lights turned off after car was turned off/on again. Tried to get the car home.Turned it on and no alerts.Drove <1mi and the car began to stutter and dash lit up.Lost the ability to accelerate, and the steering seemed stiff and hard to control.Lost ABS system.Pulled over into parking lot barely moving.Had to leave the car in the lot and have it towed to TCDJ 3/29- Towed to TCDJ service depart..Total miles on car:283. 3/31- TCDJ states it's the batteries that caused the malfxn. Explained I did't think the batteries were the issue.They replaced both batteries. [XXX]-Serious safety issue. Picked up car @ TCDJ.We did not make it home from TCDJ.Trip from TCDJ to home is ~27 mi. At mile 22, turned left and ~0.5 mi later, while driving ~ 15-20mph, the car shifted on its own, throwing itself into park at a major intersection.All of the dash lights came on.The Emergency VAS, ABS system and Shifter Disabled displayed on the dash.The windshield wipers turned on at high speed.The head and tail lights began to flash.The car shifted so abruptly w/o warning we were almost hit from behind.It did not slow to a stop or brake it just threw itself into park.Police were called. Car wouldn't turn off or move. Could not put in neutral manually. Still @ TCDJ now >30days. Alternator and ABS replaced. Continues to break and need a tow when TCDJ test drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1215 miles . The adaptive cruise control system was acting sketchy. It failed to maintain proper distance and speed between the vehicle in front. We took it into the dealer who said that the sensor had failed on this brand new vehicle and they replaced it on 2/12/2025. After driving the vehicle when we got it back. There does not seem to be much different. The van tends to accelerate extremely quickly only to get behind the vehicle in front sometimes not keeping proper distance with the way it's set, as well as waiting to the last possible moment maybe 2 or 3 car lengths to break which is extremely scary. Sometimes the warning comes up that says break break . Even with the system said it maximum a car cutting in the system is extremely slow to react. This has led to numerous close calls of rear end collision. We took it back to the dealer on 2/24/2025 1802 miles, who said they couldn't find anything wrong.
Real owner reports filed with NHTSA (showing 5 of 5):
My van has been in the shop for 22 days. They have replaced the engine 1 time and I had the van back 2 more times for check engine light issues and now the engine is being replaced for a a second time, so this is the 3rd engine in my 2025 Chrysler Pacifica that has 9100 miles on it.
At 9,000 miles the check engine light came on. We took the van to the dealership and there was metal in the engine and the engine needs to be replaced.
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
After not driving the car for a full day or so, when I drive down my street about 1/4 of a mile to a stop sign and stop the vehicle will not accelerate from the stop. I press on the gas but the car goes around 5 MPH for the next 50-100 feet or so and will not accelerate before finally kicking in and accelerating normally. This has happened over 20 times since purchasing the vehicle as new in late March of 2025.
[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car safety features disabled and it did not recognize we were in the seats (seat belt lights came on).I was able to drive into a parking lot.Turned the car off and then restarted it after a few min and the lights on the dash were gone. Decided to cont driving, figured it was a computer error.Went 2 mi and had to turn left again. All dash lights came on including engine, ABS.Pulled over and lights turned off after car was turned off/on again. Tried to get the car home.Turned it on and no alerts.Drove <1mi and the car began to stutter and dash lit up.Lost the ability to accelerate, and the steering seemed stiff and hard to control.Lost ABS system.Pulled over into parking lot barely moving.Had to leave the car in the lot and have it towed to TCDJ 3/29- Towed to TCDJ service depart..Total miles on car:283. 3/31- TCDJ states it's the batteries that caused the malfxn. Explained I did't think the batteries were the issue.They replaced both batteries. [XXX]-Serious safety issue. Picked up car @ TCDJ.We did not make it home from TCDJ.Trip from TCDJ to home is ~27 mi. At mile 22, turned left and ~0.5 mi later, while driving ~ 15-20mph, the car shifted on its own, throwing itself into park at a major intersection.All of the dash lights came on.The Emergency VAS, ABS system and Shifter Disabled displayed on the dash.The windshield wipers turned on at high speed.The head and tail lights began to flash.The car shifted so abruptly w/o warning we were almost hit from behind.It did not slow to a stop or brake it just threw itself into park.Police were called. Car wouldn't turn off or move. Could not put in neutral manually. Still @ TCDJ now >30days. Alternator and ABS replaced. Continues to break and need a tow when TCDJ test drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Real owner reports filed with NHTSA (showing 3 of 3):
On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a Ourisman Chrysler in Clarksville, MD. The check engine light was on when I arrived at the dealer. Immediately upon arrival I was told by a service representative that it will most likely need a new transmission. On Tuesday he told me a tech verified it needs a new transmission. He told me the vehicle was classified as VOR (Vehicle Off Road) meaning it was unsafe or unable to be driven on the road and that parts were ordered and expedited. I did not hear back from the dealership until Friday at which point they surprisingly told me my vehicle was ready to pick up. In an email I was told: "what was found was a stored fault code P0A43-00 Drive motor "A" position sensor circuit intermittent. There is a TSB 21-037-26 for that fault code and vehicle going into limp mode and the repair is a rebuild kit for the transmission. " Despite this they also said in an email: "cleared codes and perform test drive. Code never came back and it states in the procedure you must verify the problem meaning it happened or is happening via active fault code which it is not." They refuse to fix the problem, despite acknowledging it happened. I was told to take the vehicle back and drive it as normal until it happens again, which I refused due to safety concerns. The vehicle currently has a bumper-to-bumper warranty.
When i put van in park ,shut off,it moves a little even on flat surface.When i back up in grass or out of a sloped driveway the van acts like something is preventing it from going backwards.The van,when going from the right lane to the left will act like it pulls to the right,hard to explain.Also when going down a road with slight bumps it makes a noise like something is loose,a rattle like.
[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car safety features disabled and it did not recognize we were in the seats (seat belt lights came on).I was able to drive into a parking lot.Turned the car off and then restarted it after a few min and the lights on the dash were gone. Decided to cont driving, figured it was a computer error.Went 2 mi and had to turn left again. All dash lights came on including engine, ABS.Pulled over and lights turned off after car was turned off/on again. Tried to get the car home.Turned it on and no alerts.Drove <1mi and the car began to stutter and dash lit up.Lost the ability to accelerate, and the steering seemed stiff and hard to control.Lost ABS system.Pulled over into parking lot barely moving.Had to leave the car in the lot and have it towed to TCDJ 3/29- Towed to TCDJ service depart..Total miles on car:283. 3/31- TCDJ states it's the batteries that caused the malfxn. Explained I did't think the batteries were the issue.They replaced both batteries. [XXX]-Serious safety issue. Picked up car @ TCDJ.We did not make it home from TCDJ.Trip from TCDJ to home is ~27 mi. At mile 22, turned left and ~0.5 mi later, while driving ~ 15-20mph, the car shifted on its own, throwing itself into park at a major intersection.All of the dash lights came on.The Emergency VAS, ABS system and Shifter Disabled displayed on the dash.The windshield wipers turned on at high speed.The head and tail lights began to flash.The car shifted so abruptly w/o warning we were almost hit from behind.It did not slow to a stop or brake it just threw itself into park.Police were called. Car wouldn't turn off or move. Could not put in neutral manually. Still @ TCDJ now >30days. Alternator and ABS replaced. Continues to break and need a tow when TCDJ test drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Real owner reports filed with NHTSA (showing 3 of 3):
On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a Ourisman Chrysler in Clarksville, MD. The check engine light was on when I arrived at the dealer. Immediately upon arrival I was told by a service representative that it will most likely need a new transmission. On Tuesday he told me a tech verified it needs a new transmission. He told me the vehicle was classified as VOR (Vehicle Off Road) meaning it was unsafe or unable to be driven on the road and that parts were ordered and expedited. I did not hear back from the dealership until Friday at which point they surprisingly told me my vehicle was ready to pick up. In an email I was told: "what was found was a stored fault code P0A43-00 Drive motor "A" position sensor circuit intermittent. There is a TSB 21-037-26 for that fault code and vehicle going into limp mode and the repair is a rebuild kit for the transmission. " Despite this they also said in an email: "cleared codes and perform test drive. Code never came back and it states in the procedure you must verify the problem meaning it happened or is happening via active fault code which it is not." They refuse to fix the problem, despite acknowledging it happened. I was told to take the vehicle back and drive it as normal until it happens again, which I refused due to safety concerns. The vehicle currently has a bumper-to-bumper warranty.
Auto stall at stop is not working safely on my vehicle there are two issues that can cause safety problems .A) when system restarts engine the vehicle has jumped forward several feet quickly causing very nearly hitting the car in front of me as a traffic light turned green . B) when I slow not quite to a stop making a left turn I have experience very low or no power and could be hit if a car is coming towards me . Both these issues do stop if I remember to turn off the auto stall system but I do not always remember ! I did make a compliant at a Chrysler Dealer they found no issues and did not reproduce the problem no warning lights come up when the problem happens . I have not had damage to the vehicle but have had two close calls one nearly rearending a vehicle at a intersection as my Pacicifca lurched forward and the other as an oncoming car needed to brake when I made a left turn in an intersection and had a loss of power .
After not driving the car for a full day or so, when I drive down my street about 1/4 of a mile to a stop sign and stop the vehicle will not accelerate from the stop. I press on the gas but the car goes around 5 MPH for the next 50-100 feet or so and will not accelerate before finally kicking in and accelerating normally. This has happened over 20 times since purchasing the vehicle as new in late March of 2025.
Of 3 reports about this part, 3 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 3 of 3):
We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through the car wash to make sure no ice was built up. We did not get in an accident because traffic started to move. We took the vehicle to the dealership, and they could not find anything wrong with it. Chrysler Corp got involved and they sent a 3rd party to check the van and black box. They advised nothing was found on the black box (not even an accident) and their investigators found nothing wrong with the vehicle. No warning messages were reported after the crash. Police were called to the scene and insurance was notified. Our insurance company advised that we should file this on here. There were 3 people in the van besides myself. We had a loaner vehicle for almost 3 months and we cannot get any information or paper work from Chrysler Corp regarding the investigation. We were advised the investigation was confidential and proprietary.
The contact rented a 2025 Chrysler Pacifica. While the contact's husband was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. The vehicle was driven to the residence. The contact stated that several days later, the failure reoccurred. The contact stated that while the husband was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact's husband depressed the brake pedal to the floorboard while attempting to stop the vehicle. The rented vehicle crashed into the rear of the vehicle that was in front of the rented vehicle before coming to a complete stop. No warning lights were illuminated. The vehicle was driven to the residence. No injuries were sustained. A Police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area, across the entrance ramp, and finally stopped when the tire broke off. Even with the tire broke off and the vehicle not moving the engine was showing it was going 30-40 mph. No airbags were deployed. I received a Luckily the only injury was my daughter's sprained wrist. The entire front end of the vehicle has been replaced, including the frame, and yet no airbags were deployed. I did receive and ABS failure alert on my app but was told that was because of the tire breaking off and not what caused the accident. I have requested the vehicle be inspected since the accident occurred. Insurance stated it would need to be repaired before an inspection could occur. I have filed a case with Stellantis who now states they will not have anyone look at it because it has to be done before repairs are made and since insurance has paid for the repairs, they have to request an inspection. We had multiple issues with the TPM system not working properly and had it to a dealership for repairs, that was the only warnings we received. The vehicle is still sitting at the dealership/collision repair shop as they feel it warrants further investigation as well.
Of 2 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 2 of 2):
My Chrysler Pacifica was parked in my driveway, and I went out and heard a large boom and my panoramic sunroof shattered. This is a known problem with panoramic sunroofs especially Chrysler. The weather was warm and sunny. This is a no impact incident and a safety related glass failure. I have several photos and am waiting for the Dealer and Chrysler customer care to open today.
My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area, across the entrance ramp, and finally stopped when the tire broke off. Even with the tire broke off and the vehicle not moving the engine was showing it was going 30-40 mph. No airbags were deployed. I received a Luckily the only injury was my daughter's sprained wrist. The entire front end of the vehicle has been replaced, including the frame, and yet no airbags were deployed. I did receive and ABS failure alert on my app but was told that was because of the tire breaking off and not what caused the accident. I have requested the vehicle be inspected since the accident occurred. Insurance stated it would need to be repaired before an inspection could occur. I have filed a case with Stellantis who now states they will not have anyone look at it because it has to be done before repairs are made and since insurance has paid for the repairs, they have to request an inspection. We had multiple issues with the TPM system not working properly and had it to a dealership for repairs, that was the only warnings we received. The vehicle is still sitting at the dealership/collision repair shop as they feel it warrants further investigation as well.
Of 1 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 1 of 1):
The contact rented a 2025 Chrysler Pacifica. While the contact's husband was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. The vehicle was driven to the residence. The contact stated that several days later, the failure reoccurred. The contact stated that while the husband was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact's husband depressed the brake pedal to the floorboard while attempting to stop the vehicle. The rented vehicle crashed into the rear of the vehicle that was in front of the rented vehicle before coming to a complete stop. No warning lights were illuminated. The vehicle was driven to the residence. No injuries were sustained. A Police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
Real owner reports filed with NHTSA (showing 1 of 1):
On 10-23-25 my son pushed the button at the bottom rear of the drivers seat that moves the seat forward when using the stow-n-go feature. I was in the seat at the time and had just seconds to react. I pushed the Driver 1 setting on the door and it reversed the action. If I hadn't, would I have been crushed into the steering wheel or would the air bag have gone off? What if I hadn't set up that feature? What if I had panicked? I took it to the dealership today. After inspecting it, they said there was no protocol for this problem. The only thing they could do was to disable the button, which they did upon my request. "5447 B Piller on left side has button for rear passengers to press to move seat forward. There is no setting to disengage function, only way to disengage would be to unplug button. Per customer request unplugged switch to disengage button from working." There were no warnings and just seconds to react. There is a button at the roof front center that disengages the side doors from opening. Perhaps this button should also include disengaging that feature, or eliminate it altogether. My 2015 Dodge Caravan also had stow-n-go. It was simple to move the seat forward to utilize this feature. Now, with the Driver presets, it is very convenient to move it back. This is an unnecessary and unsafe "convenience." Only someone in the driver seat should be able to move the seat forward.
Real owner reports filed with NHTSA (showing 1 of 1):
Passenger rear-sliding door will not open automatically/ will not properly re-latch despite multiple repair attempts (ie sensor and module replacement).
Real owner reports filed with NHTSA (showing 1 of 1):
Issue Timeline: • [XXX] (944 miles): Check engine light code P1A01 (high voltage electrical system). Vehicle serviced at dealership; issue unresolved. • Mid-February 2025: Check engine light code P0A0A appeared and cleared itself shortly thereafter. • [XXX] (1607 miles): Check engine light code P0A0A reoccurred. Vehicle was serviced at Criswell Auto (Gaithersburg, MD) from March 4–19, 2025. Power Inverter Module (PIM) replaced. No comparable loaner provided, resulting in inconvenience and additional expense. • [XXX] (2419 miles) : P0A0A error code recurred again. Vehicle returned to Criswell Auto; Chrysler Cares case #[XXX] initiated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Many crash/fire reportsSome crash/fire reportsNo crash/fire in reports
Color = how serious (crash/fire involvement) · number = how many (share of all this car's reports). Tap any part to read real owner complaints.
Source: NHTSA — Owner Complaints · re-checked about every 24 hours
Crash-Test Safety Ratings
Official U.S. government 5-star crash-test results.
How to read these stars
These come from the government physically crash-testing this vehicle — front, side, and rollover — and scoring it 1 to 5 stars. Ratings are per body style, so a sedan and its coupe twin can differ. If a vehicle shows no rating, it usually means the government never tested that exact configuration — untested is not the same as unsafe, and we'll never blur that line.
Source: NHTSA — 5-Star Safety Ratings · re-checked about every 24 hours
Fuel Economy (MPG)
Official EPA estimates — the real numbers, not the brochure.
20–22Combined MPG
17–19City MPG
25–28Highway MPG
$2,800–$3,100Est. fuel cost / yr
Across 2 official EPA configurations · Fuel: Regular. Pick an engine/trim above for exact numbers.
Source: U.S. EPA / DOE — fueleconomy.gov · re-checked about every 24 hours