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2024 Tesla Cybertruck
The verdict
1 thing going for it, 3 to watch.
Cons
Official recall campaigns exist for this vehicle. See the Safety Recalls section for what failed and how it's fixed.
Why we say this — NHTSA — Safety Recalls
53 of 168 owner complaints are about the electrical system. Tap it in the heatmap to read the real reports.
Why we say this — NHTSA — Owner Complaints
22 complaint(s) involved a crash and 2 involved a fire.
Why we say this — NHTSA — Owner Complaints
Pros
Earned a strong overall government crash-test rating.
Why we say this — NHTSA — 5-Star Safety Ratings
Neutral
Nothing in this category from the official data.
Take this with you:
★★★★★Crash-test safety
0Safety recalls
0Owner complaints
14% involved a crash or fire
—Combined MPG
ℹ️ Recalls & complaints are reported per model — the same across every trim & engine. Fuel economy (and crash ratings by body style) can vary — use the pickers in those sections.
Safety Recalls
Official recall campaigns. Tap one to see the danger and the fix.
What is a recall, really?
A recall means the government made the manufacturer admit a safety defect — and the fix is free at any dealer, forever, even for used cars. Recalls range from a software update to "the steering wheel can detach," so read the danger line on each one. Buying used? Ask the seller for proof each recall was completed, or have a dealer run the VIN. Recalls also have a quieter cousin worth reading: technical service bulletins.
NHTSA Campaign 24V051000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
The danger: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
The fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
NHTSA Campaign 24V276000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The accelerator pedal pad may dislodge and cause the pedal to become trapped by the interior trim.
The danger: A trapped accelerator pedal can cause the vehicle to accelerate unintentionally, increasing the risk of a crash.
The fix: Tesla service will replace or repair the accelerator pedal assembly, free of charge. Owner notification letters were mailed June 18, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-33-003.
NHTSA Campaign 24V457000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The trunk bed trim sail applique could have been improperly adhered and can loosen.
The danger: A loose applique can detach from the vehicle, creating a road hazard for following motorists and increasing the risk of a crash.
The fix: Tesla service will apply adhesion promoter and pressure sensitive tape or replace missing applique as necessary, free of charge. Owner notification letters were mailed August 18, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-12-006.
NHTSA Campaign 24V456000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. Excessive electrical current can cause the front windshield wiper motor controller to fail.
The danger: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
The fix: Tesla service will replace the wiper motor, free of charge. Owner notification letters were mailed October 1, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-006.
NHTSA Campaign 24V718000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The danger: A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.
NHTSA Campaign 24V832000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. A fault in the drive inverter may cause a loss of drive power to the wheels.
The danger: A loss of drive power can increase the risk of a crash.
The fix: Tesla service will replace the drive inverter, free of charge. Owner notification letters were mailed January 4, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-40-009.
NHTSA Campaign 24V935000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
The danger: Driving with improperly inflated tires increases the risk of a crash.
The fix: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
NHTSA Campaign 25V170000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Cybertruck vehicles. The light bar can delaminate and detach from the vehicle.
The danger: A detached light bar can become a road hazard, increasing the risk of a crash.
The fix: Tesla service will replace the cant rail assembly, free of charge. Owner notification letters were mailed September 19, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-10-001.
NHTSA Campaign 25V699000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles operating software prior to 2025.38.3. The vehicle controller software may cause the front parking lights to be too bright and exceed the maximum light output, adversely affecting the vision of other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The danger: Parking lights that are too bright can reduce visibility of oncoming drivers, increasing the risk of a crash.
The fix: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-008.
NHTSA Campaign 25V735000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles equipped with a service-installed off-road light bar accessory. An incorrect surface primer may have been used to attach the lightbar to the windshield, causing the light bar to loosen and detach.
The danger: A detached light bar may fall, creating a road hazard for other vehicles and increasing the risk of a crash.
The fix: Tesla Service will inspect the light bar and install an additional mechanical attachment or replace the light bar using tape to adhere the light bar to the windshield as well as an additional mechanical attachment as necessary, free of charge. Owner notification letters were mailed April 9, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-90-001.
NHTSA Campaign 26V255000
What's wrong: Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles equipped with 18-inch steel wheels. The brake rotor stud holes may crack and allow the stud to separate from the wheel hub.
The danger: Wheel stud separation can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Tesla Service will replace the front and rear brake rotors, hubs, and lug nuts, free of charge. Owner notification letters were mailed June 20, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-33-003.
Source: NHTSA — Safety Recalls · re-checked about every 24 hours
Where Owners Report Problems
Where owners report the most trouble — based on 168 complaints (22 involved a crash, 2 a fire). Tap a part to read the real reports.
Raw count — best-sellers naturally log more complaints than rare cars, so judge it against the peer comparison below, not on its own.
Why don't we show complaints per vehicle sold?
Because no official source publishes sales counts per model — that data is sold by private firms, and the free numbers online are guesses. A rate built on a guessed denominator is a guess wearing a lab coat, so we refuse to show one. Instead we show comparisons where fleet size cancels out or is disclosed: the same model across its own years, the crash/fire severity mix, and the peer ranking below — each with its methodology attached.
Of 53 reports about this part, 2 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 53):
On [XXX], [XXX] was a right rear passenger in a 2024 Cybertruck. The driver lost control and struck a tree with the driver side against a wall. The truck immediately caught fire. The operation of the doors was powered by a small battery pack which was no longer operational after the impact. The passenger side doors operate off of that battery. Without power, the passenger doors could not open, trapping the driver and passengers in the Cybertruck. The fire moved quickly to the passenger compartment and towards the trapped passengers. The design of the electric doors required passengers who are not familiar with the vehicle to find the location of a manual release hidden from view beneath a panel to remove that panel and pull the manual release mechanism. There are no instructions present to explain to a passenger how to access the manual release. The truck has no exterior door handles. The only means to open the door from the outside was a button located at the base of the B&C pillars. When the electric system failed, that door release button became useless. A rescuer arrived but had no way to open the passenger side doors from the outside. The truck’s “armor glass” windows made forcing entry extraordinarily difficult. The rescuer was able to break the passenger side window with repeated strikes and attempted to rescue [XXX] by extracting her through the front passenger window but was unsuccessful due to the heat from the fire. She was forced to retreat back to the rear seat. She survived the initial collision with no injuries and was fully conscious. She was unable to escape the Cybertruck and was killed due to smoke inhalation and thermal injuries. The failure of the vehicle’s design to provide emergency egress in the event of crash, power loss, and fire created a foreseeable and unreasonable risk of occupant entrapment and death in the event of a collision resulting in power loss. It is available for inspection by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at 70 MPH with the "Full Self-Driving" (FSD) active, the vehicle ahead of the contact's vehicle abruptly slowed down. The contact began to notice that the vehicle failed to detect the vehicle slowing down and the contact attempted to manually stop the vehicle. The contact crashed into the vehicle which resulted in a three-vehicle collision. The air bags failed to deploy upon impact; as a result, the contact hit her chest on the steering wheel. The contact was taken to the hospital via an ambulance and was treated for neck, back and chest pain. The two other vehicle occupants sustained both neck and back injuries but did not seek medical treatment. The whereabouts of the other drivers were unknown. A police report was filed(report unavailable). The vehicle was initially towed to an independent tow yard. The manufacturer was notified of the failure and later towed the vehicle to an authorized Tesla service center where it remained in their possession. The current condition of the vehicle remains unknown. The failure mileage was 5,149.
The vehicle has experienced an issue with its power conversion system (PCS2) that leaves AC charging unavailable. Based upon online forums and social media, this issue is clearly widespread amongst early VIN model Cybertrucks. The scope of the issue has lead to delays with repair. My vehicle has experienced this issue since early June 2026, and I am still awaiting repair. This is a safety concern because it could plausibly leave the vehicle stranded due to lack of ability to charge the vehicle. While Tesla and third party superchargers are widespread, they are not everywhere and cannot allow a vehicle to travel to most roads in the United States. There have been circumstances where, if AC charging was not an option, I would have been stranded in a desert and surely would have died of excessive heat exposure. With the PCS2 failure, this issue a plausible risk.
PCS2 Failure alerts on the screen left the vehicle unable to charge at any level except supercharge. The vehicle can be stranded due to unavailibility of supercharges and inability to charge at any Level 1 or level 2 chrgers.
The car would stop charging at home and an error showed up about two months ago. After reporting to Tesla, they did a diagnostic over the air and concluded that the battery (HVB) needs to be replaced. The car is at the shop for over a month, and they are still waiting on parts.
Of 35 reports about this part, 2 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 35):
On [XXX], [XXX] sat in the left rear-seat of a Cybertruck that was involved in a solo-vehicle collision. [XXX]'s impact injuries were minor. The truck caught fire. The right rear door remained mechanically openable, but its ordinary operation depended on low-voltage electronic buttons located inside the cabin and on the exterior pillar. Those buttons failed after the crash. A man tried to rescue the occupants, but he could not open the doors because the buttons failed and the truck lacks exterior handles. The "armor" glass made it difficult for the rescuer to break open the windows. The mechanical backup releases for the rear doors are concealed beneath the map pocket liner at the bottom of the doors — not feasible to find or use in the smoke, heat and chaos of a post-crash fire. This obscure release left the rear seat occupants with no practical means of egress. [XXX] died of smoke inhalation and burn injuries because he was trapped inside the Cybertruck. Another occupant and the driver also died. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my Tesla Cybertruck on the highway when I experienced unexpected steering movements from side to side. I attempted to maintain control of the vehicle and slow down. The vehicle ultimately left its intended path and collided with the median. I do not know the cause of the incident. At the time of the accident, I believe a Tesla driver-assistance feature may have been engaged, but I am requesting that Tesla review the vehicle data and logs to determine exactly what systems were active and whether any vehicle malfunction contributed to the event. The accident resulted in significant vehicle damage. I am submitting this report because I am concerned that a potential steering, vehicle control, or driver-assistance system issue may have contributed to the incident and I believe the event should be investigated.
The rear passenger side sail applique flew off the truck while I was driving on the freeway.
The vehicle's tonneau cover was defective from the day of delivery and remained unusable for approximately the first 12 months of ownership. Factory over-application of adhesive forced the rear window against the tonneau rollers, preventing operation. I purchased this vehicle specifically for its cargo bed functionality for business use. The cover was finally repaired at Tesla Lincoln, NE when a senior technician was present — root cause identified as a manufacturing defect present from the factory. Component: Tonneau cover / rear bed cover system. Safety: Debris containment failure — unsecured cargo bed.
The side sails at the rear of the vehicle, lateral to the bed, are only adhered by double sided tape and can fall off while driving, causing damage to others. This has happened 2 times to my vehicle, it would ah element 3, but we stopped 1 from flying off
Of 29 reports about this part, 6 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 29):
I was driving my 2024 Tesla Cybertruck on the Freeway 57 southbound between 9:06 AM to 9:10 AM at about 60 mph when the vehicle suddenly steered sharply to the left without any input from me. It completed a full 360-degree spin, hit the concrete median, and then came to a stop. No other cars were involved. The truck is heavily damaged and not drivable. This appears to be a sudden mechanical or software failure. I have reported it to 911 and the police car moved the vehicle to a safe place. I have reported it to Tesla and requested a full diagnostic review of the vehicle logs.
I am submitting this safety complaint as the vehicle owner of a Tesla that was involved in a collision on November 15, 2025. Although I am the policyholder and registered owner, I was not the driver at the time of the incident. My husband, [XXX] , was operating the vehicle, and Tesla Autopilot/FSD was engaged when the loss of control occurred. At the time of the incident, it was raining heavily, though visibility and road conditions were still within what Autopilot typically handles during normal operation. While driving under these conditions with Autopilot activated, the vehicle suddenly exhibited unexpected and erratic steering behavior, causing it to lose stability and veer out of control. The deviation happened rapidly and without sufficient warning or opportunity for my husband to intervene manually. The resulting collision appeared to be the result of an Autopilot system malfunction, not driver error. Key concerns include: Autopilot’s failure to maintain proper lane position Sudden abnormal steering input originating from the system Possible sensor, perception, or weather-related detection failure Lack of adequate warning or disengagement alert prior to the loss of control Tesla Insurance later determined the driver to be “principally at fault,” but this conclusion did not consider the possibility of Autopilot system failure under heavy rain conditions and does not reflect the sequence of events as experienced by the driver. As the vehicle owner, I am requesting that NHTSA review this incident as a potential safety defect involving Tesla’s Autopilot/FSD system. I am concerned that this malfunction—particularly under adverse weather—may also affect other Tesla owners and could indicate a broader systemic safety issue. I am willing to provide additional information, driver statements, documentation, or vehicle data upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my Tesla Cybertruck on the highway when I experienced unexpected steering movements from side to side. I attempted to maintain control of the vehicle and slow down. The vehicle ultimately left its intended path and collided with the median. I do not know the cause of the incident. At the time of the accident, I believe a Tesla driver-assistance feature may have been engaged, but I am requesting that Tesla review the vehicle data and logs to determine exactly what systems were active and whether any vehicle malfunction contributed to the event. The accident resulted in significant vehicle damage. I am submitting this report because I am concerned that a potential steering, vehicle control, or driver-assistance system issue may have contributed to the incident and I believe the event should be investigated.
On 05/30/2026 at approximately 15H24, my Tesla Cybertruck was parked and stopped at approx. [XXX] of Target). No one was seated in the driver seat. A passenger entered the vehicle and sat in the front passenger seat to play music. Shortly after the passenger sat down, the vehicle suddenly and unexpectedly moved forward on its own and rear-ended the vehicle parked directly in front of it and causing damages. This occurred while the vehicle was supposed to be parked/stationary and while there was no driver in the driver seat. We do not understand what triggered the vehicle to move forward. This appears to be a serious safety issue because a parked, unattended vehicle should not move forward without driver input. The incident created a collision risk to nearby vehicles, pedestrians, and anyone standing in front of or around the vehicle. I am requesting that NHTSA review this as a potential unintended movement / unintended acceleration / park-to-drive activation / rollaway safety defect. Tesla should be required to investigate the vehicle logs and determine whether the movement was caused by a software issue, gear selection issue, Autopark/FSD/Summon/mobile app activation, brake hold/parking brake failure, sensor/occupancy issue, accelerator pedal issue, or any other defect. Video and photos in the link: [XXX] There was property damage to the vehicle parked in front. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving [XXX] going through Saint Paul and the truck sped up and became uncontrollable. I started braking as fast as I could and caused it to rear end into another vehicle. I’ve tried to contact Tesla about this, and they have not responded to me. I was told the engineering team would get back to me about the possible cause of the accident, but never heard back and they could not provide me any of the vehicle data or video which they told me in the service center. They would be able to find that when they diagnosed it, they did fix the vehicle and I ended up selling it due to not being too excited about driving ever again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Of 20 reports about this part, 10 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 20):
Approximately 10 minutes after my vehicle was serviced at a Tesla Service Center for a Full Self-Driving (FSD) concern, I entered the highway and engaged FSD. The service center had stated the system was operating correctly. While traveling approximately 75 mph through a highway curve, FSD suddenly changed to an "Unavailable" state. According to Tesla's own accident data, I did not disengage FSD. There was no audible warning, no effective visual warning, no takeover request, no controlled deceleration, and no safe handoff to the driver before the vehicle stopped controlling itself. Within about one second of FSD becoming unavailable, the vehicle left its intended path and struck a concrete highway divider. If the divider had not been present, the vehicle likely would have crossed into oncoming highway traffic, creating the risk of a catastrophic head-on collision with other vehicles, including a semi-truck. Tesla's accident report confirms I did not disengage FSD and shows no warning or takeover request before impact. I possess documentation supporting that FSD became unavailable without a safe transition to the driver. This failure occurred immediately after Tesla serviced the vehicle and represented that the FSD system was functioning properly. Despite the accident data, Tesla Customer Support and the Service Center have refused to acknowledge or investigate what appears to be a failure of the FSD system's fail-safe behavior. The failed component appears to be the FSD/Autopilot system and its driver handoff logic. The vehicle and electronic records are available for inspection. An automated driving system should not terminate operation at highway speed without providing adequate warning, a safe transfer of control, or controlled deceleration. I believe this presents a serious safety defect that could result in fatal crashes. The collision caused approximately $15,500 in vehicle damage.
The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before the collision. On the day of the accident (May 02), the logs recorded 25 instances of Gear UI signal loss, which completely disabled the rearview camera and proximity alerts while reversing. This total "blind" state put my safety at extreme risk as I had zero visibility of blind spots and received no audible warnings. The Automatic Emergency Braking (AEB) was also recorded as "UNAVAILABLE," failing to prevent the collision. The problem is scientifically confirmed by the vehicle's internal diagnostic logs, which I have retrieved and am ready to provide for inspection. The accident has been reported to the local police and Progressive Insurance. I am currently coordinating with Tesla Service for a formal inspection of these software and hardware defects.
On December 23, 2025, my 2024 Tesla Cybertruck (Foundation Series) was operating with Full Self-Driving (FSD – Supervised) engaged. While FSD was active, the vehicle executed an unsafe driving trajectory. I attempted to intervene and regain control; however, the system did not disengage as expected and did not yield control appropriately to driver input. Despite driver intervention attempts, the vehicle continued along the unsafe trajectory, resulting in a loss of control and collision with roadside objects. There were no mechanical warnings or alerts prior to the incident. The issue appears related to system behavior, disengagement logic, and driver override response while FSD was active. The vehicle is currently preserved under a formal litigation hold. No inspection, teardown, or data access has occurred. Tesla has confirmed in writing that it does not modify, delete, or alter vehicle data it has received. I am submitting this complaint due to concerns regarding the safety behavior of Full Self-Driving (Supervised), including the system’s failure to disengage upon driver input and the human-machine interface governing control authority.
On 05/30/2026 at approximately 15H24, my Tesla Cybertruck was parked and stopped at approx. [XXX] of Target). No one was seated in the driver seat. A passenger entered the vehicle and sat in the front passenger seat to play music. Shortly after the passenger sat down, the vehicle suddenly and unexpectedly moved forward on its own and rear-ended the vehicle parked directly in front of it and causing damages. This occurred while the vehicle was supposed to be parked/stationary and while there was no driver in the driver seat. We do not understand what triggered the vehicle to move forward. This appears to be a serious safety issue because a parked, unattended vehicle should not move forward without driver input. The incident created a collision risk to nearby vehicles, pedestrians, and anyone standing in front of or around the vehicle. I am requesting that NHTSA review this as a potential unintended movement / unintended acceleration / park-to-drive activation / rollaway safety defect. Tesla should be required to investigate the vehicle logs and determine whether the movement was caused by a software issue, gear selection issue, Autopark/FSD/Summon/mobile app activation, brake hold/parking brake failure, sensor/occupancy issue, accelerator pedal issue, or any other defect. Video and photos in the link: [XXX] There was property damage to the vehicle parked in front. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact’s father owns a 2024 Tesla Cybertruck. The contact’s father stated that while driving at an undisclosed speed, the Autopilot function became inoperable. The contact stated that while engaging the Autopilot function and attempting to make a turn in a residential area, the vehicle unexpectedly accelerated and collided with a tree. The air bags did not deploy during the incident. As a result of the crash, both the contact’s father and nephew sustained injuries and received medical attention at a local emergency room. The contact’s father sustained a rib injury and bruising, while the contact’s nephew suffered an ongoing back injury due to the incident. A police report was filed. The vehicle was towed and taken to a body shop. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 1,500.
Real owner reports filed with NHTSA (showing 5 of 16):
My vehicle's windshield wipers were completely inoperable for an extended period. I drove this vehicle across multiple states without functional windshield wipers — confirmed on a recorded Tesla corporate support call dated May 21, 2026. This is also covered under NHTSA Recall 24V456000 (Windshield Wiper Motor failure), which Tesla Pensacola failed to identify or perform. Tesla Council Bluffs, IA identified this recall as requiring urgent attention. Safety risk: Operating a vehicle at highway speed without functional windshield wipers in any precipitation is extremely dangerous. I drove cross-country in this condition. Manufacturer response: Tesla Pensacola stated the vehicle had "nothing wrong." Tesla Council Bluffs identified the recall. Recall has still not been performed.
I have the Foundation Cyberbeast, the model which has an OEM light bar on windshield. While driving on 2-22-2026 at approximately 3:30 pm on the 5 freeway near Santa Ana, the appx 4 ft long light bar flew off and ricocheted violently on vehicle, while still attached by the power cord. This damaged many parts of my vehicle, specifically the glass roof, front windshield, and various body components which were shattered or scratched. I cut my hands. Your database says there are 0 open recalls and that is a lie by Tesla, because they sent me a notice months ago saying they are awaiting mechanical attachment methods. So they know they need to change the attachment method from epoxy to mechanical, but are falsely reporting to the government that they already did so.
In a rain situation the wind shield wiper is not operating when it’s pouring rain outside or even a drizzle. The wiper never goes off. It has to be manually turned on for the windshield wiper to actually work. Also, the lighting on the vehicle is very dim because the vehicle pretty much only operates off of two tiny fog lights, and in a low visibility area there’s not enough lighting to actually see the road and bicycle is biking on the roadways even in a dark situations, it’s the same thing not enough lighting to actually see anything on the road.
The adhesive that attaches the front windshield is separating from the front windshield also it appears the the actual windshield is delaminating. This is causing a hazzard to driving. Especially when the sun is coming right at the vehicle.
The wiper on the vehicle can not be controlled and set off manually. The auto wipe system repeatedly turns on and dry wipes the glass which reduces visibility for both the driver as well as the camera based safety systems. This is a software bug that has gone unfixed and unacknoledged by Tesla for over 6 months. This happens on every drive multiple times every day regardless of weather conditions.
Real owner reports filed with NHTSA (showing 5 of 15):
The PCS (Power Conversion System) failed on my Cybertruck as it has on thousands of other trucks. It's an issue for me because the nearest supercharger station where I can charge is 45 miles away. I have to budget my daily driving so I don't run out of charge before reaching the supercharger. If I run out of charge, the truck will be inoperable until the service center can fix the vehicle. Right now the service appointment is 24 days from now.
All vehicle cameras failed simultaneously on May 12, 2026 at approximately 4:41 PM. Tesla app displayed "Cameras Unavailable — Please try again later." All camera-dependent systems were completely inoperable: Autopilot, FSD, Sentry Mode, dashcam/TeslaCam. Component failed: Entire forward and perimeter camera system. Vehicle available for inspection at Tesla Tallahassee Service Center. Safety risk: Vehicle cannot safely operate driver assistance systems with all cameras dead. Total loss of rear/side visibility systems while driving. No warning prior to failure. Manufacturer response: Tesla Pensacola general manager intentionally cancelled 8 consecutive service appointments — confirmed on recorded Tesla corporate call May 29, 2026. Owner drove 2.5 hours to one appointment and the GM rescheduled it without any notice. Tesla corporate agent confirmed on record: "You shouldn't have to travel to a service center that's over 100 miles away when you have one that's close to you." As of May 29, 2026 vehicle is at Tallahassee SC — Tesla refusing to provide a loaner or complete repairs. Owner has been without vehicle 24-48 hours despite being promised a loaner at time of tow. Prior warning: TeslaCam left-repeater camera failure events auto-saved December 15, 2025 — system was already failing 5 months prior to total failure. Was defect reproduced by dealer: No — Tesla refused to inspect despite 8 cancelled appointments.
Beginning approximately December 2025, my vehicle produces a severe grinding sound when attempting to accelerate. The sound has been consistent and ongoing for approximately 6 months. Confirmed verbatim on recorded Tesla corporate support call May 21, 2026: "If I try to accelerate it's making this horrible grinding sound. This has been going on since December." Component: Drivetrain / power unit (unknown — Tesla has never inspected). Safety risk: Grinding on acceleration indicates mechanical failure in the drivetrain that could result in sudden loss of power or vehicle control. Manufacturer response: Tesla Pensacola GM intentionally cancelled 8 consecutive service appointments since December 2025 — confirmed on recorded Tesla corporate call May 29, 2026. Owner stated on Tesla's recorded line: "For the last two years it's been broken. I've literally had it in the shop more than I've driven it." Tesla has never examined the source of the grinding sound. As of May 29, 2026, vehicle is at Tallahassee Service Center. Tesla escalated to Regional Manager on May 29, 2026. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.
NHTSA Recall 24V832000 covers a drive inverter defect that can cause complete loss of drive power. This recall was identified as active on my vehicle when I drove cross-country to XXX. Tesla Pensacola [XXX] ) told me "nothing was wrong" and did not perform this recall despite having the vehicle in for service multiple times. Component: Drive inverter / power train. Safety risk: Complete loss of drive power at highway speed is an extreme safety hazard. Manufacturer response: Tesla Pensacola stated the vehicle had no issues and performed no recall work. Tesla Council Bluffs, IA immediately identified this recall as requiring urgent attention on the same vehicle. Available for inspection: Yes — vehicle currently at Tesla Tallahassee Service Center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The PCS unit failed and the truck would not charge at all. Tesla repaired under warranty.
Of 14 reports about this part, 5 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 14):
I was driving my 2024 Tesla Cybertruck on the Freeway 57 southbound between 9:06 AM to 9:10 AM at about 60 mph when the vehicle suddenly steered sharply to the left without any input from me. It completed a full 360-degree spin, hit the concrete median, and then came to a stop. No other cars were involved. The truck is heavily damaged and not drivable. This appears to be a sudden mechanical or software failure. I have reported it to 911 and the police car moved the vehicle to a safe place. I have reported it to Tesla and requested a full diagnostic review of the vehicle logs.
On [XXX], [XXX] sat in the left rear-seat of a Cybertruck that was involved in a solo-vehicle collision. [XXX]'s impact injuries were minor. The truck caught fire. The right rear door remained mechanically openable, but its ordinary operation depended on low-voltage electronic buttons located inside the cabin and on the exterior pillar. Those buttons failed after the crash. A man tried to rescue the occupants, but he could not open the doors because the buttons failed and the truck lacks exterior handles. The "armor" glass made it difficult for the rescuer to break open the windows. The mechanical backup releases for the rear doors are concealed beneath the map pocket liner at the bottom of the doors — not feasible to find or use in the smoke, heat and chaos of a post-crash fire. This obscure release left the rear seat occupants with no practical means of egress. [XXX] died of smoke inhalation and burn injuries because he was trapped inside the Cybertruck. Another occupant and the driver also died. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On December 23, 2025, at approximately 9:45 AM, I was operating my Tesla Cybertruck with Autopilot engaged under normal driving conditions. There was no inclement weather, the roadway was straight, and visibility was clear. While driving, the vehicle suddenly veered off the main roadway without warning and traveled off-road, ultimately colliding with a tree. The movement was abrupt and not consistent with normal lane departure. I immediately attempted to correct the direction of the vehicle; however, the vehicle did not respond appropriately to my steering input and felt unresponsive during the event. At no point did I intentionally steer off the roadway. The loss of control was unexpected given the road conditions and environment. This incident raises concerns about the reliability and safety of the Autopilot/driver assistance system and its ability to maintain lane control and allow driver override when needed.
While operating on a public roadway with Tesla Full Self-Driving (Supervised) engaged, the vehicle unexpectedly departed its intended roadway trajectory. Upon recognizing unsafe vehicle behavior, I attempted to manually override and disengage the system using normal driver control inputs. Despite these attempts, the system did not disengage or yield control in a timely or effective manner. The vehicle continued on an unsafe path, left the roadway, and collided with a fence and a tree before meaningful driver control could be restored. This incident raises concerns regarding the reliability of driver override authority and the system’s ability to relinquish control during supervised operation.
Cyber truck went hydroplane twice in the rain on low speed
Of 12 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 12):
On XXX at approximately 5:15 AM, I was driving my 2024 Tesla Cybertruck (VIN [XXX], ~47,300 miles) on an interstate trip to [XXX] with Full Self-Driving (Supervised) engaged. I heard a loud pop from the front of the vehicle, immediately followed by an alert stating the left front turn signal was malfunctioning and that I needed to take over control. FSD disengaged and I was forced to manually drive in pre-dawn darkness with a failed turn signal until the next charging stop. The fault then behaved intermittently: it cleared on its own, returned, cleared again, and I resumed FSD for much of the trip. Then, with roughly 100 miles remaining, the left turn signal malfunction warning returned while the vehicle was actively driving itself, again forcing manual takeover and leaving me without a functioning left turn signal in traffic. This is a serious safety defect on multiple levels: (1) A failed turn signal prevents me from lawfully and safely signaling lane changes and turns to other drivers. (2) The failure occurred WHILE the automated driving system was operating and depends on functional signaling to execute its own lane changes — yet the system had been driving with a component that failed audibly and without warning. (3) The intermittent nature means the vehicle can re-enter a hazardous state at any time, without warning, at highway speed. (4) I cannot get a service appointment immediately, so I must continue operating a vehicle with an unrepairable intermittent signal failure, exposing me to citations and collision risk. This vehicle has an extensive repair history including body panel adhesion defects related to Tesla’s 2025 cant rail recall, and this electrical failure continues a pattern of defects across multiple systems. No warning preceded the pop. The failure is reproducible in the sense that it has recurred three times in one day. Service records and buyback correspondence with Tesla are available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my Tesla Cybertruck on the highway when I experienced unexpected steering movements from side to side. I attempted to maintain control of the vehicle and slow down. The vehicle ultimately left its intended path and collided with the median. I do not know the cause of the incident. At the time of the accident, I believe a Tesla driver-assistance feature may have been engaged, but I am requesting that Tesla review the vehicle data and logs to determine exactly what systems were active and whether any vehicle malfunction contributed to the event. The accident resulted in significant vehicle damage. I am submitting this report because I am concerned that a potential steering, vehicle control, or driver-assistance system issue may have contributed to the incident and I believe the event should be investigated.
The OEM off-road light bar was mounted on the top of windshield fell off. Tesla refused to fix and replace
Tesla sent me a Recall notice on the Lightbar, but in the notice, Tesla says it will not connect the lightbar to the electrical system and make the lightbar operable when Tesla repairs the defective lightbar. I paid $300.00 to have the original lightbar connected to the electrical system, and now, due to Tesla's improper installation, I am going to have to pay to have the new lightbar connected as well. This is unfair, unjust, and allows Tesla to escape twice. This leaves a huge financial burden on consumers. Make Tesla repair and make the light bar operable, and return me to the position I was in before they improperly installed the lightbar.
I have the Foundation Cyberbeast, the model which has an OEM light bar on windshield. While driving on 2-22-2026 at approximately 3:30 pm on the 5 freeway near Santa Ana, the appx 4 ft long light bar flew off and ricocheted violently on vehicle, while still attached by the power cord. This damaged many parts of my vehicle, specifically the glass roof, front windshield, and various body components which were shattered or scratched. I cut my hands. Your database says there are 0 open recalls and that is a lie by Tesla, because they sent me a notice months ago saying they are awaiting mechanical attachment methods. So they know they need to change the attachment method from epoxy to mechanical, but are falsely reporting to the government that they already did so.
Of 12 reports about this part, 5 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 12):
Approximately 10 minutes after my vehicle was serviced at a Tesla Service Center for a Full Self-Driving (FSD) concern, I entered the highway and engaged FSD. The service center had stated the system was operating correctly. While traveling approximately 75 mph through a highway curve, FSD suddenly changed to an "Unavailable" state. According to Tesla's own accident data, I did not disengage FSD. There was no audible warning, no effective visual warning, no takeover request, no controlled deceleration, and no safe handoff to the driver before the vehicle stopped controlling itself. Within about one second of FSD becoming unavailable, the vehicle left its intended path and struck a concrete highway divider. If the divider had not been present, the vehicle likely would have crossed into oncoming highway traffic, creating the risk of a catastrophic head-on collision with other vehicles, including a semi-truck. Tesla's accident report confirms I did not disengage FSD and shows no warning or takeover request before impact. I possess documentation supporting that FSD became unavailable without a safe transition to the driver. This failure occurred immediately after Tesla serviced the vehicle and represented that the FSD system was functioning properly. Despite the accident data, Tesla Customer Support and the Service Center have refused to acknowledge or investigate what appears to be a failure of the FSD system's fail-safe behavior. The failed component appears to be the FSD/Autopilot system and its driver handoff logic. The vehicle and electronic records are available for inspection. An automated driving system should not terminate operation at highway speed without providing adequate warning, a safe transfer of control, or controlled deceleration. I believe this presents a serious safety defect that could result in fatal crashes. The collision caused approximately $15,500 in vehicle damage.
While operating on a public roadway with Tesla Full Self-Driving (Supervised) engaged, the vehicle unexpectedly departed its intended roadway trajectory. Upon recognizing unsafe vehicle behavior, I attempted to manually override and disengage the system using normal driver control inputs. Despite these attempts, the system did not disengage or yield control in a timely or effective manner. The vehicle continued on an unsafe path, left the roadway, and collided with a fence and a tree before meaningful driver control could be restored. This incident raises concerns regarding the reliability of driver override authority and the system’s ability to relinquish control during supervised operation.
While driving with Tesla's Full Self-Driving (FSD) system engaged, my vehicle struck two standard traffic cones in a clearly marked construction zone. The system failed to detect the cones or make any evasive action. I have video evidence of the incident. The situation was extremely dangerous. The cones could easily have been construction workers, pedestrians, or something more severe. I hesitated to intervene because it happened in a split second, and I was trusting the system to respond — which it completely failed to do. In that moment, I was also faced with a difficult choice: swerve and potentially cause a more serious accident, or trust that FSD would navigate correctly. It didn’t. The impact caused damage to my vehicle. When I brought it to Tesla, the technician dismissed my concern, laughed, and sarcastically told me, “There’s no way we’re paying for it.” He said it was my responsibility to avoid the cones — even while FSD was fully engaged. That kind of response is unacceptable, especially when Tesla markets this system as being capable of handling real-world driving environments like construction zones. This incident shows a significant failure in Tesla’s FSD recognition and decision-making systems. There were no warnings or alerts prior to the impact. The event raises major safety concerns, not only for the driver but for anyone on or near the road. I’m reporting this because I believe Tesla's current version of FSD has critical deficiencies that could lead to injury or worse. The system should never ignore basic road hazards like cones, and the company's dismissive response after the fact is alarming.
The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before the collision. On the day of the accident (May 02), the logs recorded 25 instances of Gear UI signal loss, which completely disabled the rearview camera and proximity alerts while reversing. This total "blind" state put my safety at extreme risk as I had zero visibility of blind spots and received no audible warnings. The Automatic Emergency Braking (AEB) was also recorded as "UNAVAILABLE," failing to prevent the collision. The problem is scientifically confirmed by the vehicle's internal diagnostic logs, which I have retrieved and am ready to provide for inspection. The accident has been reported to the local police and Progressive Insurance. I am currently coordinating with Tesla Service for a formal inspection of these software and hardware defects.
On December 23, 2025, at approximately 9:45 AM, I was operating my Tesla Cybertruck with Autopilot engaged under normal driving conditions. There was no inclement weather, the roadway was straight, and visibility was clear. While driving, the vehicle suddenly veered off the main roadway without warning and traveled off-road, ultimately colliding with a tree. The movement was abrupt and not consistent with normal lane departure. I immediately attempted to correct the direction of the vehicle; however, the vehicle did not respond appropriately to my steering input and felt unresponsive during the event. At no point did I intentionally steer off the roadway. The loss of control was unexpected given the road conditions and environment. This incident raises concerns about the reliability and safety of the Autopilot/driver assistance system and its ability to maintain lane control and allow driver override when needed.
Of 10 reports about this part, 5 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 10):
While operating on a public roadway with Tesla Full Self-Driving (Supervised) engaged, the vehicle unexpectedly departed its intended roadway trajectory. Upon recognizing unsafe vehicle behavior, I attempted to manually override and disengage the system using normal driver control inputs. Despite these attempts, the system did not disengage or yield control in a timely or effective manner. The vehicle continued on an unsafe path, left the roadway, and collided with a fence and a tree before meaningful driver control could be restored. This incident raises concerns regarding the reliability of driver override authority and the system’s ability to relinquish control during supervised operation.
On 05/30/2026 at approximately 15H24, my Tesla Cybertruck was parked and stopped at approx. [XXX] of Target). No one was seated in the driver seat. A passenger entered the vehicle and sat in the front passenger seat to play music. Shortly after the passenger sat down, the vehicle suddenly and unexpectedly moved forward on its own and rear-ended the vehicle parked directly in front of it and causing damages. This occurred while the vehicle was supposed to be parked/stationary and while there was no driver in the driver seat. We do not understand what triggered the vehicle to move forward. This appears to be a serious safety issue because a parked, unattended vehicle should not move forward without driver input. The incident created a collision risk to nearby vehicles, pedestrians, and anyone standing in front of or around the vehicle. I am requesting that NHTSA review this as a potential unintended movement / unintended acceleration / park-to-drive activation / rollaway safety defect. Tesla should be required to investigate the vehicle logs and determine whether the movement was caused by a software issue, gear selection issue, Autopark/FSD/Summon/mobile app activation, brake hold/parking brake failure, sensor/occupancy issue, accelerator pedal issue, or any other defect. Video and photos in the link: [XXX] There was property damage to the vehicle parked in front. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving [XXX] going through Saint Paul and the truck sped up and became uncontrollable. I started braking as fast as I could and caused it to rear end into another vehicle. I’ve tried to contact Tesla about this, and they have not responded to me. I was told the engineering team would get back to me about the possible cause of the accident, but never heard back and they could not provide me any of the vehicle data or video which they told me in the service center. They would be able to find that when they diagnosed it, they did fix the vehicle and I ended up selling it due to not being too excited about driving ever again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving with Tesla's Full Self-Driving (FSD) system engaged, my vehicle struck two standard traffic cones in a clearly marked construction zone. The system failed to detect the cones or make any evasive action. I have video evidence of the incident. The situation was extremely dangerous. The cones could easily have been construction workers, pedestrians, or something more severe. I hesitated to intervene because it happened in a split second, and I was trusting the system to respond — which it completely failed to do. In that moment, I was also faced with a difficult choice: swerve and potentially cause a more serious accident, or trust that FSD would navigate correctly. It didn’t. The impact caused damage to my vehicle. When I brought it to Tesla, the technician dismissed my concern, laughed, and sarcastically told me, “There’s no way we’re paying for it.” He said it was my responsibility to avoid the cones — even while FSD was fully engaged. That kind of response is unacceptable, especially when Tesla markets this system as being capable of handling real-world driving environments like construction zones. This incident shows a significant failure in Tesla’s FSD recognition and decision-making systems. There were no warnings or alerts prior to the impact. The event raises major safety concerns, not only for the driver but for anyone on or near the road. I’m reporting this because I believe Tesla's current version of FSD has critical deficiencies that could lead to injury or worse. The system should never ignore basic road hazards like cones, and the company's dismissive response after the fact is alarming.
On December 23, 2025, at approximately 9:45 AM, I was operating my Tesla Cybertruck with Autopilot engaged under normal driving conditions. There was no inclement weather, the roadway was straight, and visibility was clear. While driving, the vehicle suddenly veered off the main roadway without warning and traveled off-road, ultimately colliding with a tree. The movement was abrupt and not consistent with normal lane departure. I immediately attempted to correct the direction of the vehicle; however, the vehicle did not respond appropriately to my steering input and felt unresponsive during the event. At no point did I intentionally steer off the roadway. The loss of control was unexpected given the road conditions and environment. This incident raises concerns about the reliability and safety of the Autopilot/driver assistance system and its ability to maintain lane control and allow driver override when needed.
Of 8 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 8):
NHTSA Recall 26V255000, issued April 22, 2026, covers brake rotor studs that may crack, potentially causing wheel separation at speed. This critical safety recall has not been performed on my vehicle. Tesla Pensacola cancelled all service appointments since December 2025 without performing any recall work. Safety risk: Wheel separation at highway speed is a life-threatening defect. I have been driving this vehicle since April 22, 2026 — over one month — with potentially cracked brake rotor studs because Tesla has refused to schedule and complete service. As of May 27, 2026, the vehicle was towed to Tesla Tallahassee without my knowledge or a loaner vehicle provided, and Tesla is now refusing to perform service without my in-person presence. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.
This incident happens when driving home from work, it happened half a mile away from where I live on a local road. All of a sudden car lost all power, steering wheel and brake completely failed, drive train completely failed while the car was still moving. there was no way the car could be controlled to move to the side of the road or to break to completely stop it.. thankfully it coasted to a complete stop. As it was the middle of the day, there were no cars around the local road I was on. Once the car stopped everything shut off completely. There was no way to turn on the hazard lights or get out of the car either I had to use emergency exit.. car wash towed to Tesla service center where it stayed with them for a few weeks and I was told that it was PCS an ancillary auxiliary part that needed to be replaced. While searching the forums, I found out that this is becoming a problem where multiple cyber trucks have this issue going on which I feel is a safety issue as it can cause a major accident or fatalities if somebody was driving on the highway on highway speeds and this happened. I am opening this ticket to help others so hopefully a recall is done on this.
I believe there was an issue with the ABS system that kept me from stopping the vehicle, as speed was increasing while going downhill with the brake pedal pushed hard. I was forced to make the choice to steer the vehicle into a mountainside to stop it before I ended up over the side of the mountain road. The vehicle then tipped over, coming to a stop.
While driving on a local road and thank fully at speed of 20mph vehicle lost all power, in few seconds of alerts steering failed as well as brake failed. Car slowly coasted to stop and died completely. Steering and brakes were completely unresponsive all of a sudden while driving. Was only able to get out of car via emergency exit. If this was on a highway at highway speed am very positive it would have been a disaster.
While exiting the Chick-fil-A drive-thru lane, I lightly pressed the accelerator to move into the next lane. Suddenly, the vehicle jerked forward very quickly, as if I had floored the accelerator. At the same time, the display showed "Emergency Braking in Progress." It felt as though the truck briefly braked and then rapidly released, causing unexpected acceleration. No collision occurred, but it was startling and very scary.
Real owner reports filed with NHTSA (showing 5 of 6):
PCS2 charging failure, PCS_a094 / a095 errors, loss of AC charging, reduced charging speeds, and PowerShare charging issue.
My Tesla Cybertruck has experienced a failure of the Power Conversion System (PCS), which prevents the vehicle from charging at home using the installed residential charging equipment. Tesla diagnosed the issue and advised that the required replacement part is unavailable, with no estimated date for repair. As a result, I have been forced to rely exclusively on public Superchargers for several months. While Tesla has provided free Supercharging, this does not restore the vehicle’s intended functionality and requires significant additional travel, waiting time, and disruption to my daily activities and business operations. The vehicle was purchased and represented as capable of convenient home charging, and the prolonged inability to repair a critical charging system due to parts unavailability substantially impairs its use, value, and practicality. I am submitting this complaint because Tesla has been unable to provide a repair timeline, and I am concerned that other owners may be experiencing similar failures and extended delays in obtaining repairs. The offered loaner vehicle is a Tesla Model Y, which is not comparable to a Cybertruck and does not meet the hauling and cargo needs associated with my business operations.
My vehicle achieves only 80-100 miles of real-world range per charge, requiring charging to 100% to reach even this reduced figure. On April 30, 2026 at 11:08 PM, I documented energy consumption of 460.8 Wh/mi — 37% worse than the specification required to achieve Tesla's advertised range of 318-340 miles. Component: High voltage battery / power distribution system. Safety risk: Severe undisclosed range reduction means the vehicle may reach 0% charge in locations and at times the driver does not anticipate based on advertised specifications, creating stranding and safety risks. Manufacturer response: Raised on May 21, 2026 recorded call with Tesla corporate. Tesla acknowledged the issue and said to discuss at service — but all service appointments have been cancelled since December 2025.
PCS2 failed. Unable to AC charge. Afraid supercharging will go out next. Lots of errors on dash. Tesla says will take months for the part to come in, because thousands of others are failing, potentially stranding drivers.
Unexpected PCS2 failure and loss of AC charging. This unable to charge battery where supercharger is not available. Risks of being stranded. Limits current use. Repair unavailable and no estimated time per service center!
Of 6 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 6):
NHTSA Recall 26V255000, issued April 22, 2026, covers brake rotor studs that may crack, potentially causing wheel separation at speed. This critical safety recall has not been performed on my vehicle. Tesla Pensacola cancelled all service appointments since December 2025 without performing any recall work. Safety risk: Wheel separation at highway speed is a life-threatening defect. I have been driving this vehicle since April 22, 2026 — over one month — with potentially cracked brake rotor studs because Tesla has refused to schedule and complete service. As of May 27, 2026, the vehicle was towed to Tesla Tallahassee without my knowledge or a loaner vehicle provided, and Tesla is now refusing to perform service without my in-person presence. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.
During my last wash of my cybertruck I noticed the cast aluminum wheel has a spoke that was completely cracked through. There was no violent pothole incident or collision to cause the crack. As an engineer I researched the method of manufacture and material of the rims. It is my opinion that the proper knock down factors were not used when designing these wheels for the 7,000 pound vehicle. Castings contain defects as a normal outcome of each pour. Knock down factors allow for castings to be used in design responsibly to preclude brittle failures at the defect locations. The cross sectional area of each spoke is minimal too for aesthetic purposes increasing the stress field in the spoke. This is a cast aluminum wheel taking the shape of a forged or wrought product. Furthermore the wheel covers make it difficult to identify cracks in the wheel since there is no visibility allowing a driver to unknowingly drive on a wheel that has had one or more spokes fail. This wheel is part of the all terrain wheel upgrade. Marketed for off road capability.
Vehicle aggressively shakes in highway speeds I had 3 repeated issues w my cybertruck already documented
Cyber truck went hydroplane twice in the rain on low speed
While driving with Tesla's Full Self-Driving (FSD) system engaged, my vehicle struck two standard traffic cones in a clearly marked construction zone. The system failed to detect the cones or make any evasive action. I have video evidence of the incident. The situation was extremely dangerous. The cones could easily have been construction workers, pedestrians, or something more severe. I hesitated to intervene because it happened in a split second, and I was trusting the system to respond — which it completely failed to do. In that moment, I was also faced with a difficult choice: swerve and potentially cause a more serious accident, or trust that FSD would navigate correctly. It didn’t. The impact caused damage to my vehicle. When I brought it to Tesla, the technician dismissed my concern, laughed, and sarcastically told me, “There’s no way we’re paying for it.” He said it was my responsibility to avoid the cones — even while FSD was fully engaged. That kind of response is unacceptable, especially when Tesla markets this system as being capable of handling real-world driving environments like construction zones. This incident shows a significant failure in Tesla’s FSD recognition and decision-making systems. There were no warnings or alerts prior to the impact. The event raises major safety concerns, not only for the driver but for anyone on or near the road. I’m reporting this because I believe Tesla's current version of FSD has critical deficiencies that could lead to injury or worse. The system should never ignore basic road hazards like cones, and the company's dismissive response after the fact is alarming.
Of 3 reports about this part, 3 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 3 of 3):
The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before the collision. On the day of the accident (May 02), the logs recorded 25 instances of Gear UI signal loss, which completely disabled the rearview camera and proximity alerts while reversing. This total "blind" state put my safety at extreme risk as I had zero visibility of blind spots and received no audible warnings. The Automatic Emergency Braking (AEB) was also recorded as "UNAVAILABLE," failing to prevent the collision. The problem is scientifically confirmed by the vehicle's internal diagnostic logs, which I have retrieved and am ready to provide for inspection. The accident has been reported to the local police and Progressive Insurance. I am currently coordinating with Tesla Service for a formal inspection of these software and hardware defects.
On May 15, 2025, at around 11:30 AM, my Tesla was involved in a collision while Full Self-Driving (FSD) was engaged. The incident occurred at the Tesla West Covina Dealership. The vehicle struck a barrier wall without any collision warning, suggesting both a failure of the sensors and FSD system. After the incident, Tesla staff directed me to their West Covina Service Center. A service advisor reviewed the dashcam footage with me and acknowledged the crash appeared to result from FSD malfunction. I was told Tesla will cover the repair. However, when I returned on May 26, 2025, I was informed that the dashcam footage was no longer available. I did not delete it and suspect it may have been removed by Tesla personnel. They also then claimed they will not cover any repairs. I have written to their legal department to formally request the video footage and any other data they have regarding the crash. Despite follow-up, Tesla has not responded or released any data. I am reporting this as a possible safety defect and mishandling of evidence. I request NHTSA investigate: The failure of Tesla’s FSD and collision avoidance system. The disappearance of crash footage after review by Tesla staff. Tesla’s lack of response to requests for data and documentation. Thank you for your attention.
On [XXX], at approximately around [XXX], an incident occurred involving the Auto Park feature of a Tesla vehicle in a quiet parking lot. The conditions were clear, with no adverse weather, obstacles, or surrounding vehicles. The Auto Park function was engaged, and the vehicle reversed and moved forward as expected. However, it failed to stop and collided with a yellow pole directly in front. The front camera feed was visible on the screen, but the vehicle did not detect or recognize the pole, and no collision alert was issued. The incident occurred too quickly to allow manual intervention via the brake pedal. The collision resulted in minor front bumper damage, with repair costs estimated at over $1,500. All incident details and vehicle data have been provided to Tesla for investigation. And they rejected to provide front plastic bumper replacement. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Real owner reports filed with NHTSA (showing 3 of 3):
When the vehicle achieves highway speeds of 65-75 mph, there is a tremendous vibration all over the vehicle. It feels like the tires are coming off and it is difficult to stear and maintain lanes, or control of the vehicle.
Hello are you still in business or has Elon DOGED you already? No matter.... here's a CyberTruck in the junkyard. [XXX] The wheels have gone all whompy. Don't suppose you are bothered about it. Have a [XXX] day. Your friend [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MoThe air suspension is stuck saying it cannot adjust. The car states that there is an electrical issue. As an electric car electrical issues seems to be a concerning error message to receive. The service center has stated a part was replaced two times but the error message remains. The error is in reference to exhausting from the valve block. This removes the ability to utilize any of the adjustments and potential water wade mode. The service center said a redesign is in the works, but no such redesign is in the works.
Real owner reports filed with NHTSA (showing 2 of 2):
My Tesla Cybertruck has experienced a failure of the Power Conversion System (PCS), which prevents the vehicle from charging at home using the installed residential charging equipment. Tesla diagnosed the issue and advised that the required replacement part is unavailable, with no estimated date for repair. As a result, I have been forced to rely exclusively on public Superchargers for several months. While Tesla has provided free Supercharging, this does not restore the vehicle’s intended functionality and requires significant additional travel, waiting time, and disruption to my daily activities and business operations. The vehicle was purchased and represented as capable of convenient home charging, and the prolonged inability to repair a critical charging system due to parts unavailability substantially impairs its use, value, and practicality. I am submitting this complaint because Tesla has been unable to provide a repair timeline, and I am concerned that other owners may be experiencing similar failures and extended delays in obtaining repairs. The offered loaner vehicle is a Tesla Model Y, which is not comparable to a Cybertruck and does not meet the hauling and cargo needs associated with my business operations.
NHTSA Recall 24V832000 covers a drive inverter defect that can cause complete loss of drive power. This recall was identified as active on my vehicle when I drove cross-country to XXX. Tesla Pensacola [XXX] ) told me "nothing was wrong" and did not perform this recall despite having the vehicle in for service multiple times. Component: Drive inverter / power train. Safety risk: Complete loss of drive power at highway speed is an extreme safety hazard. Manufacturer response: Tesla Pensacola stated the vehicle had no issues and performed no recall work. Tesla Council Bluffs, IA immediately identified this recall as requiring urgent attention on the same vehicle. Available for inspection: Yes — vehicle currently at Tesla Tallahassee Service Center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Of 2 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 2 of 2):
The contact owned a 2024 Tesla Cybertruck equipped with Pirelli Tires, Tire Line: Scorpion ATR, Tire Size: 285/65/R20, DOT Number: N/A. The contact stated that while driving at 70 MPH, he heard a loud bang, and the vehicle veered to the left. No warning light was illuminated. The contact attempted to steer right, but the vehicle failed to respond. The vehicle struck another vehicle in the left lane before both vehicles crashed into the median barrier wall. The contact's vehicle then spun into three right lanes and came to a complete stop on the right shoulder. The air bags were deployed. Upon inspection, the contact discovered that the rear driver's side rim was fractured. The contact and three passengers were taken to the hospital via ambulance. The contact sustained third-degree burns on his arms as a result of the air bag deployment. The second passenger had cuts on the head from the seat belt. The third passenger had cuts and bruises on the face from the seat belt. The fourth passenger sustained no injuries. A police report was filed and stated that the failure was caused by the rear driver's side tire blowout. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure, but the contact obtained the event data report and summary. The failure mileage was approximately 8,504.
Un known LT285/65R20 123/120H Dot [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Real owner reports filed with NHTSA (showing 1 of 1):
The rear passenger-side seat belt retractor is malfunctioning. The seat belt does not properly retract or maintain tension during normal use. The belt remains loose and does not snugly secure the passenger unless manually adjusted multiple times, reducing the effectiveness of the restraint system. This seat is regularly used by a child passenger. Because the seat belt does not function as designed, the safety of a child occupant is compromised, particularly in the event of sudden braking or a collision. This involves a primary safety restraint system. The issue was discovered during normal driving conditions and is repeatable and consistent. The seat belt assembly is available for inspection upon request. No warning lights, alerts, or messages appeared prior to or during the malfunction. The issue was not caused by an accident, impact, or misuse. The vehicle is otherwise operable. The manufacturer was contacted for service. Initially, a service charge of approximately $55 was proposed to inspect or repair the seat belt assembly. After questioning whether a safety restraint system should be subject to a service charge under warranty, the charge was removed. At the time of this report, the issue has not been inspected, repaired, or addressed, and guidance on safe continued use—especially with a child occupying the seat—was delayed by several days.
Real owner reports filed with NHTSA (showing 1 of 1):
The contact leased a 2024 Tesla Cybertruck. The contact stated while driving 25 MPH, the windshield wipers turned off. The contact stated that the indicator was inoperable. While depressing the left turn signal, the blinker was slow to respond. While driving on a narrow street, the vehicle swerved to the right. There were no warning lights illuminated. The contact received a recall letter related to NHTSA Campaign Number: 25V170000 (Structure). The vehicle was taken to an independent mechanic who referred the contact to the dealer. The contact called an unknown dealer in Las Vegas, NV, but the vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response for two hours. The contact eventually spoke to a representative who suggested that a service appointment should be scheduled using the App. The failure mileage was approximately 5,000.
Real owner reports filed with NHTSA (showing 1 of 1):
Front drivers seat moves under hard turning. Clicking noises and the feeling that the seat is either shifted left or right depending on direction of last sharp turn. Tesla has admitted it’s a design defect after 4th attempt to fix. 2 different technicians test drove the vehicle and confirmed the issue; online Cybertruck forums discuss the problem as well. Problem apparent immediately after purchase. I’m concerned that the sear will not hold up as designed in an accident
Of 1 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 1 of 1):
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at 70 MPH with the "Full Self-Driving" (FSD) active, the vehicle ahead of the contact's vehicle abruptly slowed down. The contact began to notice that the vehicle failed to detect the vehicle slowing down and the contact attempted to manually stop the vehicle. The contact crashed into the vehicle which resulted in a three-vehicle collision. The air bags failed to deploy upon impact; as a result, the contact hit her chest on the steering wheel. The contact was taken to the hospital via an ambulance and was treated for neck, back and chest pain. The two other vehicle occupants sustained both neck and back injuries but did not seek medical treatment. The whereabouts of the other drivers were unknown. A police report was filed(report unavailable). The vehicle was initially towed to an independent tow yard. The manufacturer was notified of the failure and later towed the vehicle to an authorized Tesla service center where it remained in their possession. The current condition of the vehicle remains unknown. The failure mileage was 5,149.
Real owner reports filed with NHTSA (showing 1 of 1):
While driving at night on autopilot last night on the highway, the frunk opened. It blocked our view, luckily it was not busy on the highway and we were able to pull to the side It took multiple attempts to close it back again
Many crash/fire reportsSome crash/fire reportsNo crash/fire in reports
Color = how serious (crash/fire involvement) · number = how many (share of all this car's reports). Tap any part to read real owner complaints.
Source: NHTSA — Owner Complaints · re-checked about every 24 hours
Crash-Test Safety Ratings
Official U.S. government 5-star crash-test results.
How to read these stars
These come from the government physically crash-testing this vehicle — front, side, and rollover — and scoring it 1 to 5 stars. Ratings are per body style, so a sedan and its coupe twin can differ. If a vehicle shows no rating, it usually means the government never tested that exact configuration — untested is not the same as unsafe, and we'll never blur that line.
Source: NHTSA — 5-Star Safety Ratings · re-checked about every 24 hours
Fuel Economy (MPG)
Official EPA estimates — the real numbers, not the brochure.
No official EPA fuel-economy match for this exact model. Rather than show a guess, we're leaving it blank.
Source: U.S. EPA / DOE — fueleconomy.gov · re-checked about every 24 hours