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2018 Jeep Wrangler
The verdict
Several concerns worth a close look before buying.
Cons
Official recall campaigns exist for this vehicle. See the Safety Recalls section for what failed and how it's fixed.
Why we say this — NHTSA — Safety Recalls
1,112 of 1,794 owner complaints are about the steering. Tap it in the heatmap to read the real reports.
Why we say this — NHTSA — Owner Complaints
1,794 complaints ranks #22 of 23 popular 2018 models we track (fewest first, snapshot 2026-07-10). Raw counts partly reflect how many were sold — see "How it compares" below.
Why we say this — NHTSA — Owner Complaints
22 complaint(s) involved a crash and 25 involved a fire.
Why we say this — NHTSA — Owner Complaints
Pros
Nothing in this category from the official data.
Neutral
The government hasn't published a crash-test rating for this exact vehicle. We won't invent one.
Why we say this — NHTSA — 5-Star Safety Ratings
Official EPA fuel economy. We show this as a neutral fact — whether it's 'good' depends on the vehicle's class.
Why we say this — U.S. EPA / DOE — fueleconomy.gov
Take this with you:
—Crash-test safety
0Safety recalls
0Owner complaints
3% involved a crash or fire
18Combined MPG
ℹ️ Recalls & complaints are reported per model — the same across every trim & engine. Fuel economy (and crash ratings by body style) can vary — use the pickers in those sections.
Safety Recalls
Official recall campaigns. Tap one to see the danger and the fix.
What is a recall, really?
A recall means the government made the manufacturer admit a safety defect — and the fix is free at any dealer, forever, even for used cars. Recalls range from a software update to "the steering wheel can detach," so read the danger line on each one. Buying used? Ask the seller for proof each recall was completed, or have a dealer run the VIN. Recalls also have a quieter cousin worth reading: technical service bulletins.
NHTSA Campaign 19V680000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
The danger: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
The fix: FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
NHTSA Campaign 18V675000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
The danger: An unexpected reduction in steering ability, can increase the risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
NHTSA Campaign 18V231000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
The danger: If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
The fix: Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
NHTSA Campaign 18V786000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
The danger: If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
The fix: Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
NHTSA Campaign 18V280000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
The danger: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
The fix: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
NHTSA Campaign 18V332000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The danger: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA Campaign 19V320000
What's wrong: Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
The danger: If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The fix: The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
NHTSA Campaign 21V028000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The danger: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
NHTSA Campaign 20V124000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The danger: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
NHTSA Campaign 18V343000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
The danger: If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
NHTSA Campaign 18V524000
What's wrong: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
The danger: A vehicle stall can increase the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA Campaign 23V116000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The danger: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
NHTSA Campaign 24V652000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The danger: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
NHTSA Campaign 24V676000
What's wrong: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
The danger: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
The fix: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Source: NHTSA — Safety Recalls · re-checked about every 24 hours
Where Owners Report Problems
Where owners report the most trouble — based on 1,794 complaints (22 involved a crash, 25 a fire). Tap a part to read the real reports.
Raw count — best-sellers naturally log more complaints than rare cars, so judge it against the peer comparison below, not on its own.
Why don't we show complaints per vehicle sold?
Because no official source publishes sales counts per model — that data is sold by private firms, and the free numbers online are guesses. A rate built on a guessed denominator is a guess wearing a lab coat, so we refuse to show one. Instead we show comparisons where fleet size cancels out or is disclosed: the same model across its own years, the crash/fire severity mix, and the peer ranking below — each with its methodology attached.
Of 1,112 reports about this part, 9 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 1,112):
The check engine light came on in my car. I was waiting for the dealer to call me to fix it for the 3rd time. I was on my way home when every electrical option on the vehicle turned on- wipers, lights, dash lights, brake- which caused the car to brake- then it turned off and I had no brakes, the car had no steering, it accelerated and I went off the road.
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the scene. This is a safety issue for not only myself and anyone in my car but also anyone on the road around me. I did not file a police report regarding the accident as my situation involves a language barrier and I was so upset I just wanted to get home and be safe. Now I am in a state of fear anytime I drive my vehicle. I did have passengers and witnesses for two different instances where our lives were put in jeopordy because of this issue. On a separate occasion we were on a busy highway lost steering and were unable to get out of first gear. If I end up in a court situation I have several witnesses that would all be willing to make statements on my behalf as their lives were also put in jeopardy. I'm very upset as this vehicle was expensive and I bought it brand new. Now I've been out of a car for weeks and am being told I may have to pay for something that is clearly an ongoing issue. I have read several forums and articles and complaints from fellow jeep owners, many the same year, who have experienced the same issue. This is horrendous! My service records are all on file with Auto Centro Caguas in Puerto Rico.
The steering wheel is loose/has too much play. The Jeep wanders when holding the wheel straight. When driving, turning the wheel 2-3 inches in either direction produced not movement at all in my tires. This was not an issue before steering recalls were done. Unfortunately, with Covid and working from home, I did not drive a lot, and definitely not need to take it on highway. April 9th was the first time taking it on the highway for a trip (Connecticut to Kentucky). I did not make it. I was in an accident when a vehicle appeared to be to coming to close. I recall turning the wheel and not getting any response…then jerking more out of fear which was to much and I ended up smashing into a guardrail. I had to leave it in Pennsylvania at a collision center for repairs. May 26 - Can repairs complete so I picked it up in PA and drove to Louisville. A 7hr trip took 2-days. I has to drive slow, and so way could I drive it while it was raining. It was wandering and all over the highway and the steering was not responsive. June 3 -I brought it into Cross Jeep as soon as they had an opening. They rotated the tire and test drive it. I was told they did not notice anything out of the ordinary. The loose steering is how Jeeps drive. I was told to take it home and see how things were after the tire rotation. June 6 - First thing Monday I called to bring Jeep back in because it was driving the same. I left message with the answering service and I texted, but was unable to reach someone to make an appointment. June 7 - Got in touch with service and scheduled and appointment for their soonest opening (June 13) June 13 - Brought Jeep in and explained loose Staring and wandering is still an issue in the vehicle does not feel safe and is not safe because it caused me to crash. I showed them a video on the loose steering. I was told there is nothing they can do. That’s how “Jeeps” drive. I insisted they look further and I also file a complaint with Jeep.
WHILE PULLING OUT OF A GAS STATION IN A RIGHT HAND TURN TO ENTER A HIGHWAY, THE STEERING WHEEL LOCKED IN PLACE IN THE RIGHT TURN AND I WAS UNABLE TO TURN BACK TO THE LEFT AND CONTINUED IN THE RIGHT HAND TURN INTO THE BARRICADES. IT WAS PHYSICALLY LOCKED.
I HAVE A LEMON JEEP THAT HAS CAUSED ME MANY ACCIDENTS DUE TO THE STEERING ISSUE AND ENGINE OVERHEATING AND LEAKING OIL WHICH I ALMOST STARTED A WILDFIRE IN NORTHERN CALIFORNIA MOUNTAINS HIGHWAY 299. UNACCEPTABLE, FCA DOESNT CARE ....
Of 342 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 342):
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
Any time I get above 55 miles per hour the steering starts shaking and I feel as if I’m going to lose control of the vehicle. I have had the recalls done on it, but it continues.
Emergency break lever/pull tab gets stuck Vehicle failed to start several times causing tows Vehicle steering is loose and dangerous Steering is hard to control on a bump uneven payment or snowy rainy weather conditions . Wheel is loose can’t teach my teenager how to drive in this to dangerous even for me
Problem Description (very important): My 2018 Jeep Wrangler experiences a severe and violent front-end shaking commonly referred to as “death wobble.” This occurs while driving at highway speeds and makes the vehicle difficult to control until I slow down significantly. The shaking feels dangerous and unpredictable and creates a serious safety risk. I transport my children in this vehicle, and this issue is frightening and unsafe for passengers and other drivers. My dealership states there is no recall, but I am aware of widespread consumer complaints, documented defects, and lawsuits involving death wobble in Jeep Wranglers, including the 2018 model year. I believe this is a known steering/suspension defect and not normal wear and tear. I am reporting this for safety reasons.
Car Shakes like crazy ( death wobble) expecially on Highway from hitting a little bump or transition on road.
Of 257 reports about this part, 2 involved a crash and 6 a fire.
Real owner reports filed with NHTSA (showing 5 of 257):
The check engine light came on in my car. I was waiting for the dealer to call me to fix it for the 3rd time. I was on my way home when every electrical option on the vehicle turned on- wipers, lights, dash lights, brake- which caused the car to brake- then it turned off and I had no brakes, the car had no steering, it accelerated and I went off the road.
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep started on fire and is still at a tow yard in Belchertown, MA How was your safety or the safety of others put at risk? The Jeep started on fire while I was driving. I pulled over as the engine was smoking and then it burst into flames while I was still inside. Has the problem been reproduced or confirmed by a dealer or independent service center? Not that I know of. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, we gave permission for our insurance agency and Jeep to inspect the burned out vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? While I was driving, the engine temp and coolant warning lights shot way up and then the engine began to smoke. I pulled over and before I could exit the vehicle, fire was coming into the cab through the air vents.
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was parked in the garage for 10 days. The contact stated that as he opened the garage door, he saw smoke. The contact looked around but he could not determine the cause of the failure. The contact stated that he opened the hood of the vehicle and noticed that the fuse box and the fuse wires had burned. There were no injuries sustained. A police report was not filed. The independent mechanic arrived at the contact's residence and diagnosed that the fuse box and the fuse wires had burned. The vehicle was towed to the dealer for diagnosis. The manufacturer was notified of the failure and sent an investigator who diagnosed the vehicle. The manufacturer sent a letter to the contact stating that based on the investigator report, no issues were found and the failure was not a manufacturer defect. The dealer informed the contact that the fuse box and fuse wires needed to be replaced and he would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 1,100.
WHILE MY 16-YEAR-OLD DAUGHTER AND I WERE DRIVING ON THE FL 528/BEACHLINE EXPRESSWAY THE ENTIRE CLUTCH PRESSURE PLATE ASSEMBLY EXPLODED OFF MY VEHICLE. FLUIDS DRAINED AND IGNITED. THE ENTIRE VEHICLE WAS BURNED TO ASHES. THE FULL ACCIDENT INVESTIGATION REPORT IS INCLUDED IN THE UPLOAD.
Of 209 reports about this part, 0 involved a crash and 7 a fire.
Real owner reports filed with NHTSA (showing 5 of 209):
UNKNOWN what failed because it burned to the ground. August 8, 2025 The Jeep was running and driving normal. I pulled over into Robert Louis Stevenson Park parking area to let my kids (ages 3 and 4) out for a potty break. I left the vehicle running since it was hot and the AC was on. As I was getting my first child out smoke started pouring out of the passenger side wheel well and hood, coming from the engine compartment. I got my kids out in a hurry and there were flames within about 45 seconds. The Jeep was fully engulfed within about 2 minutes. Fire department took 12 minutes to arrive on scene and extinguish the Jeep fire and accompanying tree that had caught on fire. All of my belongings inside the vehicle were destroyed and not covered under the vehicle insurance policy. I am grateful I managed to get my kids out of the car and to safety and that we are all okay, but this was an extremely dangerous situation and we are lucky we pulled over where we did. I reached out to Stellantis, and they sent out an investigator, but he was bound by privacy rules with them, and nobody ever told me what they found other than Stellantis sending a letter saying "they are not led to believe it was a manufacturing responsibility." Additionally, there was a police report filed with Napa, CA California Highway Patrol Office, as another car was melted a bit during the incident. There were ZERO warnings that anything was wrong with the vehicle while driving. Nothing to indicate that something catastrophic was about to happen or that anything was wrong at all. The Jeep only had 27,000 miles on it and had been dealer serviced its entire life and only 1,000 miles prior to this incident as well.
What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep started on fire and is still at a tow yard in Belchertown, MA How was your safety or the safety of others put at risk? The Jeep started on fire while I was driving. I pulled over as the engine was smoking and then it burst into flames while I was still inside. Has the problem been reproduced or confirmed by a dealer or independent service center? Not that I know of. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, we gave permission for our insurance agency and Jeep to inspect the burned out vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? While I was driving, the engine temp and coolant warning lights shot way up and then the engine began to smoke. I pulled over and before I could exit the vehicle, fire was coming into the cab through the air vents.
As I was driving this vehicle alone on [XXX] , I smelled a burning smell and the clutch seemed to have trouble shifting gears. I was driving approximately 40 mph, attempted to shift gears, heard a loud bang and saw fire at my feet, looked in the rear view mirror and saw fire in the back. I pulled the emergency break and jumped out of the car. It then burst into flames and incinerated the car with all my belongings in it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Of 170 reports about this part, 2 involved a crash and 13 a fire.
Real owner reports filed with NHTSA (showing 5 of 170):
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the scene. This is a safety issue for not only myself and anyone in my car but also anyone on the road around me. I did not file a police report regarding the accident as my situation involves a language barrier and I was so upset I just wanted to get home and be safe. Now I am in a state of fear anytime I drive my vehicle. I did have passengers and witnesses for two different instances where our lives were put in jeopordy because of this issue. On a separate occasion we were on a busy highway lost steering and were unable to get out of first gear. If I end up in a court situation I have several witnesses that would all be willing to make statements on my behalf as their lives were also put in jeopardy. I'm very upset as this vehicle was expensive and I bought it brand new. Now I've been out of a car for weeks and am being told I may have to pay for something that is clearly an ongoing issue. I have read several forums and articles and complaints from fellow jeep owners, many the same year, who have experienced the same issue. This is horrendous! My service records are all on file with Auto Centro Caguas in Puerto Rico.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 55 MPH, he noticed an abnormal melted metal odor. The contact veered to the side of the road. The contact stated that he inspected the hood and underneath the vehicle, but no issues were found. The contact stated that the odor persisted as he was driving back to his residence. The contact also stated that while changing gears, the clutch went down to the floorboard and failed to rise. Additionally, the gear shifter was loose, and the transmission seemed to be on neutral (N). The contact stated that another driver then alerted him that there was fire in the front of the vehicle. The contact immediately pulled to the side of the road. The contact then saw fire coming from the cowl. The contact and his partner immediately exited the vehicle. The contact then remove his belongings from the rear seats. The contact stated that he opened the hood and noticed that there was fire in the engine compartment. The contact stated that the fire extended from underneath the engine compartment to underneath the front driver's and passenger's seats. The contact was able to extinguish the fire with two cases of water bottles. The fire department later arrived at the scene and filed a report. The contact was unsure whether a police report was filed. The contact stated that he sustained minor burns on the left wrist and on the right hand. The contact did not seek medical assistance. The vehicle was towed to the contact's residence. The insurance company then towed the vehicle to a tow lot to be investigated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V116000 ( Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
The contact owned a 2018 Jeep Wrangler. The contact stated that while driving at 60 MPH, the vehicle had lost power and had shifting issues with the manual transmission. The contact noticed smoke from under the hood and tried to pull to the side of the road. While pulling to the side of the road, under the hood had caught on fire. The contact was able to pull to the side of the road safely. The automatic shift warning light was illuminated. The vehicle was towed to a scrapyard. The origin of the fire was unknown. The fire was located under the hood. The fire department had extinguished the fire. A fire department report was not filed. A police department report was not filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000
I had the Y03 recall done on August 30, 2021. My 2018 Jeep Wrangler JL Sahara Unlimited has 53,00 miles. On my way home from vacation, June 4, 2022, my clutch plate overheated, exploded through the bell housing and transmission, burnt the wire casing, and melted the fuel line. I had to leave my Jeep in NC and get a rental car to make it home. After being at a dealership 7 hours away from home for a week in Jacksonville, NC, I am told by the dealer that Chrysler will not honor my Powertrain warranty because the clutch is not a covered component; however, the issue that occurred with the clutch and how it occurred is exactly what both the Y03 and W12 recall said could happen. The W12 recall is still showing "incomplete in every location I've checked, including Chrysler and Mopar; however, I am being told that the simpler fix noted in the Y03 recall supersedes the W12 recall instructions - which required service techs to perform a hydraulic clutch system bleed and also perform of clutch health check procedure; whereas the Y03 skips these steps. I spoke to someone at MOPAR who told me that all components related to the recall (i.e. the clutch) have a 2-year warranty after the recall is completed, but any other components affected by the clutch failure are not covered. How can Jeep/Chrysler know there is an ongoing clutch issue specifically with the clutch plate and not honor/cover repairs that result because of it? And, how can a wire sheath and software update guarantee the potential failure is resolved if the clutch is never inspected to make sure the clutch plate hasn't already been compromised because of excessive heat? I have already filed a complaint with NHSTA, spoken to Chrysler Corporate (without any luck). Chrysler and Mopar should stand by their parts/vehicles when something catastrophic like this happens. Had the fuel line caused a fire, my Jeep could have exploded or caused a serious accident/death/injury.
The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, his wife noticed a strong burning odor coming from underneath the vehicle. . The contact's wife drove the vehicle out of the garage and parked outside. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was fractured, had failed, and had a burning smell. The dealer also diagnosed that the engine RPMs rev up between shifts of the transmission. The vehicle was not repaired. The contact became aware that the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN) was completed on the vehicle in 2021 to prevent transmission clutch failure. The manufacturer was notified of the failure and advised the contact that the dealer would need to disassemble the transmission and the clutch further for proof that the failure is related to the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN). The manufacturer also advised the contact that he would need to commit $600 before the dealer disassemble the transmission and clutch. The contact declined. The vehicle was not repaired. The failure mileage was approximately 24,000.
Of 98 reports about this part, 3 involved a crash and 8 a fire.
Real owner reports filed with NHTSA (showing 5 of 98):
The check engine light came on in my car. I was waiting for the dealer to call me to fix it for the 3rd time. I was on my way home when every electrical option on the vehicle turned on- wipers, lights, dash lights, brake- which caused the car to brake- then it turned off and I had no brakes, the car had no steering, it accelerated and I went off the road.
What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep started on fire and is still at a tow yard in Belchertown, MA How was your safety or the safety of others put at risk? The Jeep started on fire while I was driving. I pulled over as the engine was smoking and then it burst into flames while I was still inside. Has the problem been reproduced or confirmed by a dealer or independent service center? Not that I know of. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, we gave permission for our insurance agency and Jeep to inspect the burned out vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? While I was driving, the engine temp and coolant warning lights shot way up and then the engine began to smoke. I pulled over and before I could exit the vehicle, fire was coming into the cab through the air vents.
Was stopping at red light. Got to about 5mph when Jeep accelerated to about 35mph. I was standing on the breaks but the Jeep kept accelerating until impact struck the car in front me which was stopped. I have video.
The contact owned a 2018 Jeep Wrangler. The contact stated that while driving at 60 MPH, the vehicle had lost power and had shifting issues with the manual transmission. The contact noticed smoke from under the hood and tried to pull to the side of the road. While pulling to the side of the road, under the hood had caught on fire. The contact was able to pull to the side of the road safely. The automatic shift warning light was illuminated. The vehicle was towed to a scrapyard. The origin of the fire was unknown. The fire was located under the hood. The fire department had extinguished the fire. A fire department report was not filed. A police department report was not filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000
The contact owns a 2018 Jeep Wrangler. The contact stated after parking and turning off the vehicle, she saw smoke exiting from the hood. The contact stated she removed her two infants from the vehicle before locating the fire extinguisher she had available in the vehicle. The contact stated the fire extinguisher was broken but was able to extinguish the fire with a fire extinguisher that was provided by a school bus driver that was in the area. The fire department did arrive at the location after the fire was extinguished and filed a fire report. The contact was not aware if the police deputy at the scene filed a police report. The contact stated she burned her right middle finder while extinguishing the fire but did not seek medical attention for her injury. The vehicle was not drivable. The contact towed to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,800.
Of 96 reports about this part, 1 involved a crash and 5 a fire.
Real owner reports filed with NHTSA (showing 5 of 96):
WAS DRIVING ON THE FREEWAY WITH MY WIFE AND FIVE YR OLD SON WHEN WE HEARD A LOUD POP UNDERNEATH OUR 2018 JEEP WRANGLER AND INSTANTLY SAW A TRAIL OF SMOKE BEHIND US. WE IMMEDIATELY PULLED OVER TO FIND TRANSMISSION GUILD GUSHING FROM UNDERNEATH WITH TONS OF SMOKE AS WELL. WE WERE HOPING THE SMOKE WAS PROBABLY JUST FROM FLUID ON THE MANIFOLD BUT WE SMALL FLASHES OF FIRE STARTING AT THE TRANSMISSION AND CLUTCH AREA. I QUICKLY GRABBED MY SON SITTING IN BACK AND WE JUMPED OVER THE CONCRETE BARRIER ON THE SIDE AND RAN AWAY FROM THE JEEP AS IT QUICKLY BECAME ENGULFED. IT STILL HAD THE TEMP TAGS HAVING ONLY HAD IT THREE WEEKS. IT WAS A 2018 WITH 15K MILES.
I WAS DRIVING ON THE INTERSTATE HIGHWAY WHEN I HEARD A LOUD POP AND SAW AN ARC FLASH AND PULLED TO THE SIDE EMERGENCY LANE. I THEN SAW FLAMES DRIPPING FROM MY JEEP AND THE ENTIRE FRONT END OF THE JEEP WENT UP IN FLAMES AND CAUGHT FIRE.
WHILE MY 16-YEAR-OLD DAUGHTER AND I WERE DRIVING ON THE FL 528/BEACHLINE EXPRESSWAY THE ENTIRE CLUTCH PRESSURE PLATE ASSEMBLY EXPLODED OFF MY VEHICLE. FLUIDS DRAINED AND IGNITED. THE ENTIRE VEHICLE WAS BURNED TO ASHES. THE FULL ACCIDENT INVESTIGATION REPORT IS INCLUDED IN THE UPLOAD.
MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.
WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.
Of 61 reports about this part, 6 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 61):
My wife and I were at a stop light behind a box truck in our 2018 Jeep Wrangler, about 15 feet between us. I had slowed to stop and had my foot on the brake. All of the sudden the Jeep reved up (idle increase), did not see the tachometer, and with my foot on the brake accelerated into the box truck in front of us. When it started to accelerate, I pushed the brake peddle to the floor to stop the Jeep but it did not do a thing. I see 2 problems her: 1. The acceleration when stopped 2. The brake did not hold. There were no injuries or damage to the box truck. We were able to drive the Jeep about 20 miles to the dealer we bought at. It is ow being worked on in the body shop. The Jeep dealer technicians did a computer check on any codes that were activated, but unfortunately all after the fact.
THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.
MY VEHICLE FAILED TO BRAKE AND STEERING WHEEL WAS NOT RESPONDING EITHER CAUSING ME TO CRASH INTO A VEHICLE PARKED IN FRONT OF ME THERE IS VIDEO SURVEILLANCE THAT WILL SHOW HOW LONG I WAS TRYING TO CONTROL THIS VEHICLE AND WAS NOT ABLE TOO I TOOK IT TO A JEEP DEALER AND THEY STATE THAT NOTHING WAS WRONG THERE ARE MULTIPLE FORUMS HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-2018-JL-SPORTS-BRAKES-AND-STEERING-FAILED-TODAY-AGAIN-CAUSING-A-CRASH.42801/PAGE-2 THIS HAPPEN AT A MALL AROUND THE HOLIDAY SEASON I COULD OF KILLED SOMEONE IM TRYING TO SAVE A LIFE SOMETHING WENT WRONG AND IS HAPPENING TO OTHERS YET JEEP FAILS TO CHECK FURTHER INTO IT ON SATURDAY MY JEEP HAD STILL NOT BEEN CHECKED NOW AT 10AM I RECEIVED A CALLED TELLING ME THAT NOTHING WAS WRONG WITH THE CAR SO FAST THE DEALER OPENS AT 9AM IT TOOK YOU LESS THAN AN HOUR TO TELL ME NOTHING IS WRONG WITH THE CAR? PLEASE I NEED THIS DOCUMENTED ALL I'M TRYING TO DO IS AVOID SOOTHING LIKE THIS HAPPENING AGAIN AND SOMEONE LOSING THEIR LIVES BECAUSE OF IT. ALL I WAS DOING WAS TRYING TO PARK AT A MALL. CAN SOMEONE GET BACK TO ME SO I CAN EXPLAIN IN DETAIL WHAT HAPPEN. PLEASE! ATTACHED IS A PICTURE OF ONE OF THE VEHICLE THAT WERE HIT BY MY 2018 JEEP WRANGLER JL.*DT*JB
TRYING TO AVOID A LARGE DIRT CLUMP LEFT IN THE ROAD BY THE ROAD MAINTENENCE CREW I SWERVED TO THE LEFT AT 35 MILES AN HOUR AND THE ESM/ESC LIGHT CAME ON AND THE JEEP TOOK OVER THE CAR I COULD NOT APPLY THE BRAKES OR CONTROL THE STEERING THE SPEED DID NOT DEMINISH AND THE VEHICLE CROSSED AN INTERSECTION ROLLING UP AN EMBANKMENT SO THAT THE FRONT OF THE JEEP WENT IN THE AIR AND CAME DOWN HARD CAUSING THE FRAME TO BREAK AND THE FRONT AXLE TO BEND. IF I COULD HAVE AT LEAST BEEN ABLE TO CONTROL THE STEERING I COULD HAVE TURNED IN THE DIRECTION I HAD INTENDED TO GO THIS COULD HAVE BEEN AVOIDED. JEEP IS NOW TRYING TO FIX THE CONTROL SYSTEM AFTER THE DAMAGE WAS REPAIRED. THE LIGHT REMAINED ON EVEN AFTER THE JEEP STOPPED. I SEE OTHERS HAVE HAD TROUBLE WITH THIS SYSTEM. I HAD A 2012 RUBICON THAT HAD TROUBLE WITH THIS SYSTEM AND TOOK IT TO THE DEALER NUMEROUS TIMES AND THEY COULD NOT FIND THE PROBLEM SO I TRADED OFF FOR ANOTHER VEHICLE. THIS ALSO CAUSE ME A BROKEN BACK. THE SEAT BELT WAS DEPLOYED AND THE AIR BAGS DID NOT DEPLOY.I WAS ON A COUNTY ROAD AND WAS GOING TO TURN LEFT ONTO ANOTHER COUNTY ROAD BUT COULD NOT TURN THE WHEEL.THESE ROADS ARE DIRT AND WERE JUST GRADED LEAVING LOOSE DIRT AND ICE WHICH WERE NOT THERE WHEN I HAD TRAVELED THIS ROAD ABOUT 2 HOURS EARLIER. I WAS IN TWO WHEEL DRIVE AND HAVE FOUNT BLOGS WHERE OTHERS HAVE HAD THIS PROBLEM AND THAT YOU SHOULD TURN THE SYSTEM OFF ON DIRT ROADS.
"TAKATA RECALL" - WHILE COMING OFF THE INTERSTATE, I STARTED BRAKING BECAUSE VEHICLES WERE STOPPED AT THE TOP OF THE EXIT RAMP TO TURN ONTO THE OVERPASS (HIGHWAY). THE VEHICLE WOULD NOT STOP. ON THREE SEPARATE TIMES THE BRAKES DID NOT FUNCTION PROPER. THEY WOULD NOT GRIP. FELT LIGHT HYDRO-PLAINING OR LIKE THEY WOULD NOT LOCK. THE VEHICLE HAD MORE THAN ENOUGH DISTANCE TO STOP AND I WAS BRAKING BEFORE I LEFT THE INTERSTATE. ON THE THIRD TRY, THE BRAKES FAILED AGAIN, CAUSING AN ACCIDENT. MY SON WAS IN THE VEHICLE AND KEPT ASKING WHY WE WERE NOT SLOWING DOWN AND STOPPING. THE VEHICLE DID SLOW DOWN, BUT NOT ENOUGH OR IN ENOUGH TIME. *DT*JB
Of 61 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 61):
WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.
2018 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO RUST ON WHEELS. *LD THE CONSUMER STATED UPON LIVING THE DEALERSHP THE LEFT REAR WHEEL CAME OFF CAUSING THE CONSUMER TO CRASH.*JS
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Has a severe wabble in the front end at 70 MPH to about 73 mph.
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Of 46 reports about this part, 2 involved a crash and 2 a fire.
Real owner reports filed with NHTSA (showing 5 of 46):
I HAVE A LEMON JEEP THAT HAS CAUSED ME MANY ACCIDENTS DUE TO THE STEERING ISSUE AND ENGINE OVERHEATING AND LEAKING OIL WHICH I ALMOST STARTED A WILDFIRE IN NORTHERN CALIFORNIA MOUNTAINS HIGHWAY 299. UNACCEPTABLE, FCA DOESNT CARE ....
TRYING TO AVOID A LARGE DIRT CLUMP LEFT IN THE ROAD BY THE ROAD MAINTENENCE CREW I SWERVED TO THE LEFT AT 35 MILES AN HOUR AND THE ESM/ESC LIGHT CAME ON AND THE JEEP TOOK OVER THE CAR I COULD NOT APPLY THE BRAKES OR CONTROL THE STEERING THE SPEED DID NOT DEMINISH AND THE VEHICLE CROSSED AN INTERSECTION ROLLING UP AN EMBANKMENT SO THAT THE FRONT OF THE JEEP WENT IN THE AIR AND CAME DOWN HARD CAUSING THE FRAME TO BREAK AND THE FRONT AXLE TO BEND. IF I COULD HAVE AT LEAST BEEN ABLE TO CONTROL THE STEERING I COULD HAVE TURNED IN THE DIRECTION I HAD INTENDED TO GO THIS COULD HAVE BEEN AVOIDED. JEEP IS NOW TRYING TO FIX THE CONTROL SYSTEM AFTER THE DAMAGE WAS REPAIRED. THE LIGHT REMAINED ON EVEN AFTER THE JEEP STOPPED. I SEE OTHERS HAVE HAD TROUBLE WITH THIS SYSTEM. I HAD A 2012 RUBICON THAT HAD TROUBLE WITH THIS SYSTEM AND TOOK IT TO THE DEALER NUMEROUS TIMES AND THEY COULD NOT FIND THE PROBLEM SO I TRADED OFF FOR ANOTHER VEHICLE. THIS ALSO CAUSE ME A BROKEN BACK. THE SEAT BELT WAS DEPLOYED AND THE AIR BAGS DID NOT DEPLOY.I WAS ON A COUNTY ROAD AND WAS GOING TO TURN LEFT ONTO ANOTHER COUNTY ROAD BUT COULD NOT TURN THE WHEEL.THESE ROADS ARE DIRT AND WERE JUST GRADED LEAVING LOOSE DIRT AND ICE WHICH WERE NOT THERE WHEN I HAD TRAVELED THIS ROAD ABOUT 2 HOURS EARLIER. I WAS IN TWO WHEEL DRIVE AND HAVE FOUNT BLOGS WHERE OTHERS HAVE HAD THIS PROBLEM AND THAT YOU SHOULD TURN THE SYSTEM OFF ON DIRT ROADS.
WHILE DRIVING APPROXIMATELY 40 MPH THROUGH A DOUBLE CURVE ON A CITY STREET THE STEERING LOCKED UP ON MY 2018 JEEP WRANLGER. A STEERING ERROR, CHECK ENGINE LIGHT, TRACTION CONTROL AND ABS LIGHT ALL CAME ON. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THIS IS NOW THE 3RD TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALER (TWICE VIA TOW). EACH TIME, THE SCANNER HAS GIVEN THE SAME CODES YET FCA HAS RETURNED THE VEHICLE TO ME STATED ITS FIXED. THE STEERING LOCKING UP COULD HAVE RESULTED IN AN ACCIDENT HARMING MYSELF OR ANOTHER VEHICLE.
THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.
ON MARCH 16TH DROVE TO WORK AND PARKED CAR. LEFT WORK AND GOT INTO CAR IN PARKING LOT. UPON TRYING TO START THE CAR WE EXPERIENCED MULTIPLE ELECTRICAL ISSUES AS WELL AS LOSS OF POWER STEERING, TRACTION CONTROL, STABILITY CONTROL, ENGINE START/STOP FAILURE, PUSH START UNRESPONSIVE. CAR FINALLY STARTED ALTHOUGH MULTIPLE LIGHTS REMAINED ON. DROVE THE CAR SLOWLY TO FCA DEALER CLOSEST TO HOME AND EXPLAINED ISSUES TO SERVICE ADVISOR TYLER PENNINGTON. DEALER HAD CAR IN SERVICE FOR APPROXIMATELY 3 WEEKS UNTIL TODAY 4/3/2020. PICKED UP FROM SERVICE MANAGER AL BEGIL. MR. BEGIL EXPLAINED THAT THEY NEVER COULD PHYSICALLY FIND THE SOURCE OF THE ISSUES DESPITE GOING THROUGH MANY WIRING HARNESSES, MODULES, FUSE BOXES, ETC. COMMUNICATED WITH FCA ENGINEERING MULTIPLE TIMES OVER THE THREE WEEKS. SEEMS LIKE IT WAS ENGINEERING ADVISED DEALER TO TRY SOMETHING AND IF THAT DOESN'T WORK TRY LET ENGINEERING KNOW AND THEN THEY WOULD TRY SOMETHING ELSE. OUR SERVICE ADVISER SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE IT. WHEN I PICKED UP THE VEHICLE, I WAS TOLD TO DRIVE AROUND TOWN SLOWLY FOR SEVERAL DAYS IN CASE POWER STEERING GOES OUT AGAIN. DON'T GO ON HIGHWAY. PAPERWORK FROM DEALER DOESN'T SHOW ANY CORRECTION FOR CONCERN. CALLED FCA CUSTOMER SUPPORT UPON ARRIVING HOME. CUSTOMER SUPPORT ADVISED THAT MY ISSUES NEEDED TO BE "ESCALATED" AND THAT SOMEONE WOULD REACH OUT TO ME ON MONDAY OR TUESDAY. I NOW GO THROUGH WEEKEND WITHOUT VEHICLE HAVING TO GO TO WORK EVERY DAY. FCA CUSTOMER SERVICE SAID THEY CAN'T OFFER A LOANER BECAUSE WE GOT CAR FROM DEALER. EXTREMELY UNPROFESSIONAL SERVICE DEPARTMENT AT DEALER. NOT MUCH BETTER FROM FCA SINCE I WON'T HEAR BACK FOR AT LEAST 3-4 DAYS. HAVE NOTES OF CONVERSATION WITH SERVICE MANAGER THAT SCARED MY WIFE AND I TO DEATH. JUST TOO MUCH TO WRITE HERE.
Of 40 reports about this part, 0 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 40):
Sun visor arm has broken multiple times and fixed by Jeep multiple times at my expense. This is a known issue by Jeep. They used a cheap plastic pin in the design. Each time the visor arm breaks the visor drops down into my line of sight blocking my view of the road. This is a hazard and Jeep should be forced to fix every sun visor with a metal pin.
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
wiper quit working. we replaced fuses and relay, we replaced wiper motor did not help problem, we replaced wiper switch didn't fix problem and still trying to order a new fuse box to try that and still not working we are still without wipers and trying to track down the problem to get them to work
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
Of 24 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 24):
THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.
WHEN TURNING INTO A PARKING SPOT ON AN INCLINE, I HAD SLOWED TO START THE TURN. I THEN LET OFF THE BRAKE A BIT TO BE ABLE TO ROLL INTO THE SPOT. THE CAR THEN ACCELLERATED INTO THE WALL AT THE END OF THE SPOT DAMAGING MY BUMPER, SCRATCHING THE CAR NEXT TO MINE AND ALSO THE WALL I HIT.
ABS module has failed and has shut off the cruse control system. The O.E. module is on national back order with no idea of it availability. The unit is still in the vehicle. Non-A.B.S. brakes work. How ever the traction control system is shut off as well as the cruse control system posing a greater risk to all. Search on several internet sites confirms that this issue has been noted to the manufacture with no resolution. Owners are left to find their own part and none are available.
See attached document for complaint
The clutch plate has failed on my 2018 Jeep Wrangler. I brought it into the dealer to take a look at it when I was experiencing the clutch slipping while shifting into first gear and also the "Service Auto Start Stop" indicator illuminating. Once the indicator illuminated, it also prevented by cruise control from working. After the dealer conducted troubleshooting of the issue, they told me that it was due to a safety recall on the clutch plate but that parts were unavailable. This appointment took place on August 4th, 2023. I was told that this issue could lead to a fire, so I have not been driving the vehicle since then. As of October 31st 2023, they still do not have the necessary parts to fix the issue. In the meantime, I've had to arrange for alternate transportation which cost me ~$3,700.
Of 18 reports about this part, 1 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 18):
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
The vehicle is a 2018 Jeep Wrangler with a 3.6L engine and approximately 124,000 miles. The engine has experienced a failure involving multiple components, including suspected head gasket failure, significant oil loss with no visible external leak, low oil pressure, and engine knocking. Diagnostic trouble codes P0365 and P06DD were present, indicating camshaft position sensor issues and oil pressure control failure. The vehicle is available for inspection upon request. This condition creates a safety risk due to the potential for sudden engine failure and loss of power while driving, which could occur without warning and increase the risk of an accident. The problem has been confirmed by an independent repair facility, which identified low oil levels, coolant loss, and symptoms consistent with internal engine damage. The vehicle has not been inspected by the manufacturer. Prior to the failure, warning signs included a low oil pressure condition and engine performance changes. These symptoms developed rapidly over a short period of time. The vehicle is currently not safe to operate due to the risk of further engine damage or sudden failure.
My wife and I were at a stop light behind a box truck in our 2018 Jeep Wrangler, about 15 feet between us. I had slowed to stop and had my foot on the brake. All of the sudden the Jeep reved up (idle increase), did not see the tachometer, and with my foot on the brake accelerated into the box truck in front of us. When it started to accelerate, I pushed the brake peddle to the floor to stop the Jeep but it did not do a thing. I see 2 problems her: 1. The acceleration when stopped 2. The brake did not hold. There were no injuries or damage to the box truck. We were able to drive the Jeep about 20 miles to the dealer we bought at. It is ow being worked on in the body shop. The Jeep dealer technicians did a computer check on any codes that were activated, but unfortunately all after the fact.
The vehicle experienced a fuel/propulsion failure involving sudden loss of engine power. After internal engine repairs performed by the dealership (camshaft and valvetrain work), the vehicle was returned to me as repaired and safe to operate. Within minimal post-repair driving (less than one mile), the vehicle entered limp mode, lost propulsion, and the engine shut down while driving in active traffic. The vehicle required towing back to the dealership. The loss of propulsion occurred on a busy city roadway and created an immediate safety risk to me and surrounding motorists due to the sudden inability to maintain speed or power, with a foreseeable risk of collision. The problem has been confirmed by the dealership. After subsequent inspection and teardown, the dealer documented catastrophic internal engine damage, including cylinder wall scoring and a failed head gasket. The dealership acknowledged that deeper inspection during the prior internal engine repair would have revealed the need for engine replacement. The vehicle has been inspected by the dealership multiple times and by the dealership’s insurer. The manufacturer (Stellantis) has opened a customer care case. The vehicle is currently available for inspection and has been removed from service due to safety concerns. Prior to the failure, the vehicle displayed warning indicators and messages at the time of the incident, including limp mode activation and critical alerts immediately before and during the shutdown. No warnings were provided to me at the time the vehicle was returned from repair regarding unresolved internal engine risk or potential loss of propulsion.
The fuel pump relay that is embedded within the Totally Integrated Power Module (TIPM) failed on my 2018 Jeep Wrangler JK Unlimited after only 47391 miles, causing intermittent engine stalls and problems starting. When taken to the Sisbarro Deming, NM CDJR dealership for repair, there were no replacement TIPMs in the stock system available to fix my vehicle, despite my vehicle being only 7 years old. This suggests an abnormally high rate of failure if the manufacturer is unable to maintain an adequate stock to support their vehicles. Given this has been an issue with Jeeps of previous model years (1), it is evident the problem has not been addressed yet. (1) https://www.autosafety.org/cas-calls-nhtsa-investigation-chrysler-totally-integrated-power-modules-tipm/
Of 14 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 14):
The back seat in my vehicle came off it's mounting points and partially exited the back window during a rear end accident. The seat was folded forward at the time so no one could have been sitting in it in that configuration but: - I don't have confidence that in the regular position it would have held in place with passengers , and - If I had the top off the rear seat would have left the vehicle, possibly injuring others around the crash.
Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!
I have already had this replaced, at a direct expense to me, due to the concern. Jeep has a Technical Service Bulletin (S2023000009) about the passenger seat. It began as a popping/knocking noise in the butt/inside of the seat. My dealer had to replace the lower seat frame/track completely, based on the concern and the bulletin. Before replacement, the seat was audibly broken, with great concern for the safety of the passenger in the event of a crash. Can this be looked into and why it is not a recall? If a recall, I assume I can be reimbursed for my out of pocket expense. I did not want to wait for a recall, as I was concerned for my passengers' safety, as the inside frame of the seat was broken. The dealer told me since it was just a TSB, and not a recall, it was not covered by Jeep.
The driver and passenger seats handle to move seats folding forward and back constantly break. Both have been replaced/repaired at least 2-3 times each for the time I have owned the jeep (2 years).
passenger seat came unlocked from track and moved freely back and forth in track to stops. when passenger exited vehicle seat back folded forward and would not fold back upright making the seat unusable. the drivers' seat has same mechanical operation as the passenger seat. if this same problem were to occur with the drivers seat this would lead to possible loss of control and or accident. this seat system has weak plastic parts that have been known to fail for some time now without being addressed by the manufacturer.
Real owner reports filed with NHTSA (showing 5 of 13):
The contact owns a 2018 Jeep Wrangler JK. The contact stated that the ABS warning light was illuminated. While driving, the vehicle experienced a loss of traction, a pulsating or pumping sensation in the brake pedal, and skidded easily upon heavy brake application. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, Jeep models were not included in the recall parameters. The vehicle was taken to a dealer, where it was diagnosed with electronic control unit (ECU), electronic stability control (ESC), traction control, and ABS failures. The vehicle was not repaired because the parts were on backorder. The manufacturer was notified of the failure. The failure mileage was 42,000.
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving 20 miles away after an hour, the vehicle lost power steering and power braking functionality, and the transmission unexpectedly downshifted to a lower gear. The vehicle was turned off. The check engine warning light was illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,300.
The contact owns a 2018 Jeep Wrangler. The contact stated that when the vehicle was started, the ABS and brake warning lights were illuminated. The contact stated that while depressing the brake pedal, the warning lights illuminated the brake pedal was soft. The contact stated that additional pressure was needed to depress the brake pedal to stop the vehicle. Additionally, the check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced; however, the part to repair the vehicle was on a national backorder. The vehicle was not repaired. The manufacturer was informed of the failure, and a complaint was filed. The failure mileage was approximately 69,000.
The contact's son owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH and pulling into a parking lot, the vehicle felt like one of the front tires was not rotating. The contact was able to pull into a parking space. Upon inspecting the vehicle, the contact noticed that the driver's side front tire was not rotating. The contact and a bystander noticed that the driver's side front tire was not rotating because the front brake caliper was protruding through the rim. The contact's husband arrived at the scene, removed the tire, and zip tied the caliper to the frame, and the vehicle was driven to the residence. The vehicle was taken to the dealer, where the brake pads, rotors, and the calipers were replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that the front brake lines had rusted internally, causing the brake lines to collapse. The dealer informed the contact that the failure prevented the brake fluid to reach the brakes, which remained close to the rotors and had burned out. The dealer determined that the front driver's side brake line, rotors, calipers, and the brake pads needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 90,100.
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle slid before coming to a stop. The contact stated that the traction control warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with ABS failure, and determined that the braking system needed to be replaced. The vehicle was taken to another independent mechanic, who related the failure to the ABS module. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
Of 13 reports about this part, 3 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 13):
During a high-speed collision/accident the vehicle had a high speed impact and rolled several times during the accident. The airbag system did not deploy as it should have the airbags in the seats for the sides, and the back did not deploy the driver of the vehicle myself was injured severely and ejected from the vehicle due to the airbags, not deploying, I sustained multiple injuries the only airbag that deployed was from the steering wheel which cause multiple rib fractures, and no other airbags were deployed The drivers seatbelt was locked, and could not be removed, unable to open the seatbelts.
I SWERVED TO MISS A DEER.I RAN OFF A BIG DROP OFF&HIT ON MAINLY THE DRIVER'S SIDE.THERE WAS OVER $26K DAMAGE REPAIRS DONE.THEY HAVE DECIDED TO TOTAL MY JEEP WITH A LITTLE OVER 36K MILES.I RAN OFF THE RAID&HIT ON MAINLY THE DRIVER'S SIDE.MY AIR BAGS NEVER DEPLOYED BUT MOST IMPORTANTLY MY SEAT BELT DID NOT PREVENT ME FROM HITTING MY FACE ON THE STEERING WHEEL.I HAVE A GASH ABOVE MY RIGHT EYE THAT THE EMTS ADVISED ME TO GO TO A HOSPITAL TO HAVE STITCHES.BUTBWITH THE COVID-19 EPIDEMIC FULLY IN FORCE I DECIDED NOT TO GO TO THE NEXT COUNTY FOR MEDICAL.ASSITANCE SINCE MY LOCAL HOSPITAL IS NOT EQUIPPED TO PREFORM THE MEDICAL ASSISTANCE THAT WAS NEEDED. I MISSED SEVERAL.DAYS OF WORK FOR THIS INCIDENT. I'M ASKING FOR ANSWERS TO WHY MY AIR BAGS DID NOT DEPLOY BUT MOST IMPORTANTLY I'M WANTING & NEEDING TO KNOW WHY MY SEAT BELT DID NOT PREVENT MY FACE FROM HITTING THE STEERING WHEEL & ALSO WARPING MY STEERING WHEEL IN THE PROCESS. PLEASE I NEED ANSWERS FOR I'VE ALWAYS WANTED & DREAMED OF OWNING A JEEP. THEN I FINALLY WAS ABLE TO PURCHASE ONE BUT I NEED TO KNOW THAT IT IS ALSO SAFE FOR ME & MY FAMILY.
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
This is a 2018 Jeep Wrangler 2018 JKU RHD and this vehicle starting to get the airbag light on and off in the dash! I brought it to a dealer to read it and they said the code is the B1B02 that means the clock spring is going out and it wasnt safe to drive it because the air bag will not deploy. Looking for all the info about it, i found out they have a recall is some Specific years but why it is not a recall in the 2018 model when it is showing up the same symptoms and problems than the recalled years?
My vehicle started showing the airbag light on and it ended up being the clock spring, many jeep wranglers have being recalled because the same issue. The clock spring is the one that controls cruise, airbag, horn, traction, etc. i took it to the dealership and they said the vehicle was showing the B1B02 code, witch the the same why all the other jeeps were recalled but there is not a recall yet for my year. I want to people be aware of the importance of it, because in a crash the airbag will not deploy and even not in a crash the cruise control could malfunction anytime. I got my vehicle repaired today for a total of $1137.00 that wasn’t covered my extended warranty because they alleged the clock spring/airbag problem is reported very often. This is a really safety matter for all the jeep owners!!!
Of 9 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 9):
I SWERVED TO MISS A DEER.I RAN OFF A BIG DROP OFF&HIT ON MAINLY THE DRIVER'S SIDE.THERE WAS OVER $26K DAMAGE REPAIRS DONE.THEY HAVE DECIDED TO TOTAL MY JEEP WITH A LITTLE OVER 36K MILES.I RAN OFF THE RAID&HIT ON MAINLY THE DRIVER'S SIDE.MY AIR BAGS NEVER DEPLOYED BUT MOST IMPORTANTLY MY SEAT BELT DID NOT PREVENT ME FROM HITTING MY FACE ON THE STEERING WHEEL.I HAVE A GASH ABOVE MY RIGHT EYE THAT THE EMTS ADVISED ME TO GO TO A HOSPITAL TO HAVE STITCHES.BUTBWITH THE COVID-19 EPIDEMIC FULLY IN FORCE I DECIDED NOT TO GO TO THE NEXT COUNTY FOR MEDICAL.ASSITANCE SINCE MY LOCAL HOSPITAL IS NOT EQUIPPED TO PREFORM THE MEDICAL ASSISTANCE THAT WAS NEEDED. I MISSED SEVERAL.DAYS OF WORK FOR THIS INCIDENT. I'M ASKING FOR ANSWERS TO WHY MY AIR BAGS DID NOT DEPLOY BUT MOST IMPORTANTLY I'M WANTING & NEEDING TO KNOW WHY MY SEAT BELT DID NOT PREVENT MY FACE FROM HITTING THE STEERING WHEEL & ALSO WARPING MY STEERING WHEEL IN THE PROCESS. PLEASE I NEED ANSWERS FOR I'VE ALWAYS WANTED & DREAMED OF OWNING A JEEP. THEN I FINALLY WAS ABLE TO PURCHASE ONE BUT I NEED TO KNOW THAT IT IS ALSO SAFE FOR ME & MY FAMILY.
During a high-speed collision/accident the vehicle had a high speed impact and rolled several times during the accident. The airbag system did not deploy as it should have the airbags in the seats for the sides, and the back did not deploy the driver of the vehicle myself was injured severely and ejected from the vehicle due to the airbags, not deploying, I sustained multiple injuries the only airbag that deployed was from the steering wheel which cause multiple rib fractures, and no other airbags were deployed The drivers seatbelt was locked, and could not be removed, unable to open the seatbelts.
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
Real owner reports filed with NHTSA (showing 5 of 9):
1. Electrical System: Instrument Cluster/Panel. AN Instrument Panel That Fails TO Display Critical Safety Information, Such AS THE Speedometer or Warning Lights, CAN Increase THE Risk OF A Crash. My VIN said there is no recall for this and my vehicle has this problem. 2. Blind Spot Warning becomes disabled and errors out periodically even when there are no issues with sensors and sensors are cleaned. When error occurs, the Blind Spot Warning lights remain active even when there are no objects in the blind spot.
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
2018 Jeep Wrangler (JL) Sahara Safety features all disable with this issue: Power steering (this could happen on the highway) Stability (STC), Antilock Braking, Blind spot, etc. While driving their appears to be an electrical short. The steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. Dealers turn me way with simple computer reboot solutions only for issue to reoccur. Issue presents itself intermittently. Dealer has regularly turned me away for being unable to replicate in non driving conditions.
The power steering went out while driving, check engine light came on, ABS Service, Service Shifter, Start/Stop unavailable, Service 4wd, Auto Park Disabled, Blind Spot Alert, Electronic Stability Control Service, Parking Sense Off. I could not shift out of Park. Many people are having this problem with their 2018 Wrangler JL and JLU and later models. All you have to do is Google this or go to YouTube to see. It may be a faulty ECU. In any case, this is a problem and a safety hazard.
Real owner reports filed with NHTSA (showing 5 of 9):
Several times I have experienced intermittent operation of the rear view camera system and rear brake light operation on my vehicle while reversing. The issue has occured about 10 times in the last year or so. The issue seems to be the same as symptoms as FCA US recall 77B, but my VIN number apparently does not fall under that recall despite being the same model, which I think is a mistake.
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE LED HEADLIGHTS PROVIDED LIMITED VISIBILITY WHEN IT SNOWED. THE VEHICLE WAS TAKEN TO ROTHROCK CHRYSLER DODGE JEEP RAM (610-439-8485, LOCATED AT 1608 PLAZA LN, ALLENTOWN, PA 18104) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNKNOWN.
MY REVERSE LIGHTS NO LONGER COME ON WHEN I HAVE THE VEHICLE IN REVERSE. THE BACKUP CAMERA IS ALSO SUPPOSE TO ENGAGE WHEN THE VEHICLE IS PLACED IN REVERSE AND THE SCREEN JUST STAYS ON THE RADIO SCREEN AND DOES NOT SWITCH OVER TO THE BACKUP CAMERA. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIGURE OUT THE ISSUE EITHER. WE DID A SOFT RESET AND ALSO UNHOOKED THE BATTERY FOR 15 MINUTES.
IN SNOWY CONDITIONS LED HEADLIGHTS QUICKLY BECOME SNOW COVERED CAUSING NEAR COMPLETE LOSS OF VISIBILITY. VEHICLE MUST BE STOPPED AND HEADLIGHTS MANUALLY CLEARED BEFORE PROCEEDING. THE SNOW ON THE HEADLIGHTS CAUSES A WHITE-OUT TYPE CONDITION WHERE EVEN THE IMMEDIATE SIDE OF THE ROAD IS NOT VISIBLE. FORTUNATELY WE WERE DRIVING ON A LOW TRAFFIC ROAD AT THE TIME. HIGHWAY SITUATIONS WOULD BE DEADLY. THIS VEHICLE IS NOT SAFE TO DRIVE IN DARK, SNOWY CONDITIONS, WHICH OCCUR FREQUENTLY IN MAINE. THIS ISSUE WAS REPORTED TO CHRYSLER-JEEP IN JANUARY AND THEY HAVE NOT PROVIDED ANY RESOLUTION.
Real owner reports filed with NHTSA (showing 5 of 8):
My vehicle started showing the airbag light on and it ended up being the clock spring, many jeep wranglers have being recalled because the same issue. The clock spring is the one that controls cruise, airbag, horn, traction, etc. i took it to the dealership and they said the vehicle was showing the B1B02 code, witch the the same why all the other jeeps were recalled but there is not a recall yet for my year. I want to people be aware of the importance of it, because in a crash the airbag will not deploy and even not in a crash the cruise control could malfunction anytime. I got my vehicle repaired today for a total of $1137.00 that wasn’t covered my extended warranty because they alleged the clock spring/airbag problem is reported very often. This is a really safety matter for all the jeep owners!!!
While driving at 55 mph the brake light, service abs system, check engine light, service 4wd, service transmission, loss of power steering, and engine cooling fan ran very fast. I was lucky to pull off the road and put the vehicle in Park. The 4 Way flashers would blink erratically. Engine still running wouldn't come out of Park. I turned the vehicle off.l let it set a few minutes. I then restarted the vehicle and it shifted into gear and drove home with the check engine light on. The next day it had no check engine light.
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Clutch - The Sansone Dealer located in Avenel, NJ has informed me that they did not have the part at the time and that I would receive a call. I never got a call so I decided to take the car back to them and now I'm being told they would need to hold onto the car for at least 48-hrs to diagnose the car. I don't understand why when they should be aware of the recall.
Vehicle starts throwing codes and power steering quits working...
Real owner reports filed with NHTSA (showing 3 of 3):
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle failed to accelerate. The electronic parking brake, check engine, and several other unknown warning lights were illuminated. The contact shifted to park (P) and then drive (D) and was able to continue driving. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was taken to an independent mechanic, who determined that coolant had leaked into the computer and damaged the battery pack control module. The mechanic related the failure to Customer Satisfaction Program: Y40 (Control Module Software Updates); however, the VIN was not included. The vehicle was then towed to an unknown dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
The contact owns a 2008 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized. The stability control, traction control, and ABS warning lights were illuminated, and the Service Shifter message was displayed. The vehicle was taken to an independent mechanic who replaced the main battery and auxiliary battery, tested the starter and alternator, and inspected the wires and fuses; however, the failure recurred. The mechanic diagnosed that the ECM needed to be replaced and advised the contact to tow the vehicle to the dealer. The vehicle was awaiting a tow to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Real owner reports filed with NHTSA (showing 3 of 3):
1) Compromised Battery (a battery purchased in August of 2021 from Interstate Battery|Camp Bowie Blvd|FortWorthTx) 2) Moritz Service Team explained some batteries (via the 3 manufacturers) can have a fail rate or be bad batteries 3) Moritz could not replicate extent of the issues we experienced with a collapsed electrical system on 02.24.2022. 4) Moritz could not explain why the 3rd party purchased battery was “discharged” completely after driving the Jeep and stopping for a short period resulting in the collapse of electrical system. 5) Moritz Team and GM had no explanation for the replacement of 3 batteries for this Jeep in a short period of < 3 years. 6) Moritz Team and GM suggested they have no knowledge of this Jeep product having these type of electrical issues. (See link: https://www.nhtsa.gov/vehicle/2018/JEEP/WRANGLER/SUV/4WD%252520Later%252520Release#safety-ratings-frontal) 7) Moritz Service Team and GM recommended returning the battery to its place of purchase for a warranty trade in. 8) Moritz Service Team and GM proposed if a repeat of this event occurs that: A) Moritz Service Team provide a more expansed evaluation of this issue (requiring our solo mode of transportation to be in the shop for an extended period) B) Should Moritz Service Team be unable to identify and replicate issue: a STAR report be submitted to escalate issue to next level engineers for Moritz. As an update: We delivered the Jeep with the 3rd party purchased battery back to Interstate Battery as recommended (following our meeting). Multiple tests were performed and noted that the 12V 48 AGM 60 G-48 (SLI48AGMDP) battery registered each time above 775. ISSUE UNRESOLVED: The issue remains how a fully charged battery (with no effect of user error), driven appropriately, resulted in a full electrical collapse of this Jeep Wrangler Unltd. Rubicon JL system within 30 minutes of the ignition beiNG turned off and attempted restart. MFG 10.2018
The contact owns a 2018 Jeep Wrangler. The contact stated while operating the vehicle, the backup camera was inoperable on several occasions. There were no warning lights illuminated. The backup camera would randomly work as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 7,800.
WHEN THE VEHICLE IS IN REVERSE, WHETHER STATIONARY OR MOVING, SOMETIMES THE PARKING ASSIST GRID LINES DO NOT SHOW UP AT ALL ON THE SCREEN THAT YOU ARE LOOKING AT WHICH ARE SUPPOSED TO HELP YOU WHEN YOU ARE BACKING THE VEHICLE UP. THE GRID LINES LET YOU KNOW HOW FAR TO KEEP BACKING UP, IF YOU ARE GOING STRAIGHT OR AT AN ANGLE, LET YOU KNOW WHEN YOU SHOULD STOP BACKING UP, ETC. THIS MEANS YOU ARE NOT EXACTLY SURE WHEN YOU SHOULD STOP & SOMETIMES YOU HIT THE CURB BEHIND YOU WITH YOUR WHEELS OR IN MY CASE, I HIT OUR BACKYARD FENCE. I ALSO COULDN'T TELL THAT I WAS AS CLOSE TO A PARKED CAR AS I WAS OR THAT I DID NOT PULL INTO A PARKING SPACE STRAIGHT. I'VE EMAILED JEEP SEVERAL TIMES OVER THE PAST 2 YEARS & JOINED SEVERAL ONLINE BLOG GROUPS & JEEP KEEPS TELLING US JEEP OWNERS THEY WILL BE PUTTING OUT A UCONNECT UPGRADE WHICH SHOULD FIX IT BUT WE'VE BEEN WAITING OVER 2 YEARS NOW & NOTHING HAS HAPPENED.
Real owner reports filed with NHTSA (showing 2 of 2):
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO LARRY ROESCH CHRYSLER JEEP DODGE RAM (200 W GRAND AVE, ELMHURST, IL 60126, (630) 333-9121) WHERE IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Of 2 reports about this part, 0 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 2 of 2):
The contact's son owned a 2018 Jeep Wrangler. The contact stated that while driving at 50 MPH, there was a fire coming from the rear end underneath the vehicle. The fire department extinguished the fire. A police report was filed. There were no injuries. The vehicle was deemed totaled by the insurance company. The vehicle was towed to a tow lot. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.
2018 JEEP JL UNLIMITED 3.6L AUTOMATIC TRANSMISSION, 750 TOTAL MILES. ON 9/12/2018, TRANSMISSION FAILED AND VEHICLE WAS TOWED TO DEALERSHIP (MCKAY'S DODGE/JEEP, WAITE PARK, MN). WHEN VEHICLE WAS LOWERED BY TOW TRUCK, ABOUT 1 LITER OF GASOLINE POURED DOWN OVER THE EXHAUST SYSTEM ON THE RIGHT REAR (PASSENGER) AND ONTO THE SERVICE BAY FLOOR. THE VEHICLE HAD A NEARLY FULL GAS TANK AT THE TIME OF THE TOW. IF THE VEHICLE HAD BEEN DRIVEN TO THE DEALERSHIP AND THE GASOLINE HAD DUMPED AS MUCH VOLUME ONTO THE MUFFLER AND EXHAUST SYSTEM...BOTH THE VEHICLE AND THE DEALERSHIP WOULD HAVE MOST LIKELY BURNED. THE VEHICLE IS PRESENTLY AT THE DEALERSHIP IN WAITE PARK, MN *DT *TR *BF UPDATED 10/31/18*JB
Of 2 reports about this part, 0 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 2 of 2):
The contact's son owned a 2018 Jeep Wrangler. The contact stated that while driving at 50 MPH, there was a fire coming from the rear end underneath the vehicle. The fire department extinguished the fire. A police report was filed. There were no injuries. The vehicle was deemed totaled by the insurance company. The vehicle was towed to a tow lot. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.
2018 JEEP JL UNLIMITED 3.6L AUTOMATIC TRANSMISSION, 750 TOTAL MILES. ON 9/12/2018, TRANSMISSION FAILED AND VEHICLE WAS TOWED TO DEALERSHIP (MCKAY'S DODGE/JEEP, WAITE PARK, MN). WHEN VEHICLE WAS LOWERED BY TOW TRUCK, ABOUT 1 LITER OF GASOLINE POURED DOWN OVER THE EXHAUST SYSTEM ON THE RIGHT REAR (PASSENGER) AND ONTO THE SERVICE BAY FLOOR. THE VEHICLE HAD A NEARLY FULL GAS TANK AT THE TIME OF THE TOW. IF THE VEHICLE HAD BEEN DRIVEN TO THE DEALERSHIP AND THE GASOLINE HAD DUMPED AS MUCH VOLUME ONTO THE MUFFLER AND EXHAUST SYSTEM...BOTH THE VEHICLE AND THE DEALERSHIP WOULD HAVE MOST LIKELY BURNED. THE VEHICLE IS PRESENTLY AT THE DEALERSHIP IN WAITE PARK, MN *DT *TR *BF UPDATED 10/31/18*JB
Real owner reports filed with NHTSA (showing 1 of 1):
The contact owns a 2018 Jeep Wrangler. The contact stated that while her son was driving approximately 70-75 MPH, the vehicle stalled. The check engine and traction control warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.
Real owner reports filed with NHTSA (showing 1 of 1):
Tire size LT295/55R20 123/120Q E Driving on highway in fast lane going 65/70 mph heard a pop, moved over to slow lane , car started shaking and veering to right. Pulled over and got out on shoulder to see tire wall had separated from tire. I have driven 7000 miles , had them installed professionally by Tire Choice on April 20th 2024. Date today June 20th, 2025.
Real owner reports filed with NHTSA (showing 1 of 1):
The contact owns a 2018 Jeep Wrangler. The contact stated driving 30-35 MPH, the ABS warning light, the check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The odometer became inoperable. The vehicle lost power steering functionality and shifted into Accessory Mode. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to respond while attempting to drive. Additionally, the vehicle failed to shut off as needed. The contact stated that the vehicle remained in Accessory Mode for 15 minutes and restarted independently. The contact stated that the failure had been reoccurring. The vehicle was taken several timed to the Ford dealer where it was purchased; however, the dealer could not duplicate the failure. The Jeep dealer was notified of the failure and advised the contact to take the vehicle in to their location for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Real owner reports filed with NHTSA (showing 1 of 1):
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Real owner reports filed with NHTSA (showing 1 of 1):
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVERS' SIDE HOOD LATCH FRACTURED AND CAUSED THE HOOD TO SUDDENLY OPEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,500. *DT*JB
Many crash/fire reportsSome crash/fire reportsNo crash/fire in reports
Color = how serious (crash/fire involvement) · number = how many (share of all this car's reports). Tap any part to read real owner complaints.
How it compares
Higher than most complaint volume — 1,794 complaints ranks #22 of 23 popular models from the same year (fewest first · median 605).
3% of its complaints involved a crash or fire, vs 5% typical for its year — this one is fair to compare directly, because it doesn't depend on how many were sold.
Same car, other years — complaint totals for the Jeep Wrangler by model year (fleet size mostly cancels out here, so this is the cleanest signal for "which year should I buy?"):
Why raw complaint counts can mislead (and how we correct for it)
A best-selling car naturally collects more complaints than a rare one simply because there are more of them on the road — so a raw count alone can make a popular, reliable car look worse than a troubled niche one. That's why we show the rank alongside the crash/fire percentage (which doesn't depend on sales volume) and the same model's other years. Read all three together.
Computed by us from NHTSA complaint records for 23 popular same-year models · snapshot 2026-07-10. This comparison set is a sample, not every car sold.
Source: NHTSA — Owner Complaints · re-checked about every 24 hours
Crash-Test Safety Ratings
Official U.S. government 5-star crash-test results.
How to read these stars
These come from the government physically crash-testing this vehicle — front, side, and rollover — and scoring it 1 to 5 stars. Ratings are per body style, so a sedan and its coupe twin can differ. If a vehicle shows no rating, it usually means the government never tested that exact configuration — untested is not the same as unsafe, and we'll never blur that line.
Source: NHTSA — 5-Star Safety Ratings · re-checked about every 24 hours
Fuel Economy (MPG)
Official EPA estimates — the real numbers, not the brochure.
18Combined MPG
17City MPG
21Highway MPG
$3,400Est. fuel cost / yr
Across 2 official EPA configurations · Fuel: Regular. Pick an engine/trim above for exact numbers.
Source: U.S. EPA / DOE — fueleconomy.gov · re-checked about every 24 hours