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2018 Ford Escape
The verdict
1 thing going for it, 4 to watch.
Cons
Official recall campaigns exist for this vehicle. See the Safety Recalls section for what failed and how it's fixed.
Why we say this — NHTSA — Safety Recalls
1,110 of 1,746 owner complaints are about the engine. Tap it in the heatmap to read the real reports.
Why we say this — NHTSA — Owner Complaints
1,746 complaints ranks #20 of 23 popular 2018 models we track (fewest first, snapshot 2026-07-10). Raw counts partly reflect how many were sold — see "How it compares" below.
Why we say this — NHTSA — Owner Complaints
25 complaint(s) involved a crash and 5 involved a fire.
Why we say this — NHTSA — Owner Complaints
Pros
Earned a strong overall government crash-test rating.
Why we say this — NHTSA — 5-Star Safety Ratings
Neutral
Official EPA fuel economy. We show this as a neutral fact — whether it's 'good' depends on the vehicle's class.
Why we say this — U.S. EPA / DOE — fueleconomy.gov
Take this with you:
★★★★★Crash-test safety
0Safety recalls
0Owner complaints
2% involved a crash or fire
23–26Combined MPG
ℹ️ Recalls & complaints are reported per model — the same across every trim & engine. Fuel economy (and crash ratings by body style) can vary — use the pickers in those sections.
Safety Recalls
Official recall campaigns. Tap one to see the danger and the fix.
What is a recall, really?
A recall means the government made the manufacturer admit a safety defect — and the fix is free at any dealer, forever, even for used cars. Recalls range from a software update to "the steering wheel can detach," so read the danger line on each one. Buying used? Ask the seller for proof each recall was completed, or have a dealer run the VIN. Recalls also have a quieter cousin worth reading: technical service bulletins.
NHTSA Campaign 17V803000
What's wrong: Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
The danger: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
The fix: Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.
NHTSA Campaign 18V104000
What's wrong: Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
The danger: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
The fix: Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.
NHTSA Campaign 22V413000
What's wrong: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The danger: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
NHTSA Campaign 26V011000
What's wrong: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The danger: An electrical short circuit can increase the risk of a fire.
The fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Source: NHTSA — Safety Recalls · re-checked about every 24 hours
Where Owners Report Problems
Where owners report the most trouble — based on 1,746 complaints (25 involved a crash, 5 a fire). Tap a part to read the real reports.
Raw count — best-sellers naturally log more complaints than rare cars, so judge it against the peer comparison below, not on its own.
Why don't we show complaints per vehicle sold?
Because no official source publishes sales counts per model — that data is sold by private firms, and the free numbers online are guesses. A rate built on a guessed denominator is a guess wearing a lab coat, so we refuse to show one. Instead we show comparisons where fleet size cancels out or is disclosed: the same model across its own years, the crash/fire severity mix, and the peer ranking below — each with its methodology attached.
Of 1,110 reports about this part, 4 involved a crash and 4 a fire.
Real owner reports filed with NHTSA (showing 5 of 1,110):
The contact owned a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact noticed flames coming from the hood of the vehicle. The vehicle was parked, and the contact and the passenger exited the vehicle. The contact stated that the contact's mother was an additional occupant in the vehicle and was seated in the rear seat. The contact and the contact's mother exited the vehicle. The contact stated that within seconds, the entire vehicle was engulfed in flames. In addition, the contact stated that no warning lights were illuminated prior to the failure. The vehicle was towed to a local tow yard. No injuries were sustained. The contact stated that the vehicle had not been inspected. The manufacturer was made aware of the failure. The contact was informed that the VIN had no recalls associated with the VIN. The failure mileage was approximately 98,000.
The car hit 101,000 miles, and the check engine light came on. I do not remember having the spark plugs replaces, so I took the car in to the dealership to have those done thinking that was the problem. They have the car for two days. The dealership replaced the spark plugs and the crank case. The day after the car came back it did not start. Then the next time I drove it, I made it half a mile down the road and it started smoking. After the car was towed to the dealership at 9:57 am, this is the first message I received from the dealership at 4:48pm on Tuesday. "I wanted to inform you the tech did take a look at the vehicle and found a bunch of codes to different parts of the system. The shop foreman, my manager, and my director are all involved to correct this for you. Still performing inspections of different parts of the engine & under the hood." The second message I received was 11:37 Thursday "I apologize, I had to leave office yesterday at 1030 unexpectedly. I have been catching up on everything since returning today. I was informed there is coolant intrusion on the engine after performing the spark plugs. That is what caused the vehicle to start overheating. Our sincere apologies. There is a recall on the vehicle for this exact concern. It calls for an engine replacement. However, your vehicle is outside of the allotted mileage for that recall. I have submitted to both Ford and our rep for assistance to have these repairs taken care of. Per my manager, Jess & director Chris, please stay in the loaner vehicle (our cost) until we can resolve this matter. I should have an answer from our rep/Ford by this afternoon." Then I did not hear from them again until the Monday after at 1:37 pm asking for me to call them. The news on the phone call was that it was an extended warranty not a recall and that Ford was not willing to do anything about it.
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
SUV began "shuttering" at idle. Drove for another 10-15 minutes then made an appt to bring to a mechanic to check codes. As I drove vehicle for about 30 seconds the next morning, white smoke began to pour out of the tailpipe and the engine temperature gauge showed it was overheating. Pulled over and opened hood. Saw flames near engine and extinguished with an old t-shirt. Towed to mechanic. Claimed Ford had a new technical bulletin out (TMK 22-2229) that directed mechanics working on vehicles with these symptoms to replace the engine long block. Vehicle only has 67,000 miles on mostly the highway. All occurred while on vacation so I had to buy airline tickets to get back home from the vacation spot. Incident occurred 6/29. Still awaiting word from Ford on whether they will help with engine repairs/replacement. Should be a recall. Pending class action lawsuit. Danger the engine could catch fire and injure.
ON DECEMBER 26, 2019, ANOTHER OTHER VEHICLE HIT THIS 2018 FORD ESCAPE, SPINNING IT INTO ANOTHER VEHICLE. THIS ESCAPE CAUGHT ON FIRE AND WAS TOTALLY DESTROYED. ALL INVOLVED VEHICLES (ALL FORDS) WERE IN MOTION TRAVELING ABOUT 50 MPH. THIS ESCAPE WAS TRAVELING NORTH ON ROUTE 122 NEAR BURNT CHIMNEY, VA. THE OTHER TWO FORDS WERE TRAVELING SOUTH ON THIS TWO LANE ROAD.
Real owner reports filed with NHTSA (showing 5 of 338):
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that the front driver-side vent failed. The vehicle was taken to a dealer, where it was diagnosed that the engine needed to be replaced due to coolant intrusion into the cylinder. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 78,200.
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 45 MPH, the check engine warning light illuminated. The contact was concerned about the vehicle catching on fire. Additionally, the contact stated the vehicle was unsafe to drive. The vehicle was taken to an independent mechanic, and the spark plugs were replaced. Additionally, coolant was added to the reservoir, but the vehicle was losing coolant. The contact stated that there was white smoke coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that there was coolant intrusion into the engine. The vehicle was not drivable. The vehicle was not repaired. The manufacturer was contacted and offered a buyback, but later declined the offer. The failure mileage was approximately 96,000.
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving on two occasions at approximately 50 MPH, the Check Engine warning light illuminated. During the second failure, there was white smoke coming from the engine compartment. The vehicle was pulled over to the side of the road each time, turned off, and restarted; however, the check engine warning light remained illuminated. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic where it was diagnosed that there was an issue with the engine block causing coolant intrusion into the engine, and that the engine block or engine needed to be replaced. The contact stated that two spark plugs were replaced; however, the failure reoccurred a month later. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine and the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant had leaked into cylinder two and engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure, and they offered no assistance. The approximate failure mileage was 48,000.
The contact's wife owns a 2018 Ford Escape. The contact stated that while driving at various speeds, water would intrude into the engine compartment and the vehicle would independently shift into Limp Mode. The check engine warning light illuminated. The vehicle was taken to a local independent mechanic, where the ignition coils and spark plugs were replaced at the consumer's expense; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed with water intrusion into the engine. The vehicle was not repaired due to the costs. Upon further investigation, the contact related the failure to Ford's Customer Satisfaction Program: 21N12; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Of 265 reports about this part, 4 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 265):
The contact owns a 2018 Ford Escape. The contact stated while parking into a parking space, the vehicle accelerated at high speed. The contact was not sure if a warning light was displayed or illuminated. The vehicle drove over the curb striking several shopping carts and coming to a complete stop, causing front-end damages to the vehicle. The contact suffered a bruise to the chest due to the seat belt but did not seek medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 60,000.
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
STARTED THE VEHICLE ON LEVEL GROUND, VEHICLE WAS IN PARK, EMERGENCY BRAKE WAS NOT ON, FORGOT SOMETHING IN HOME, GOT OUT OF VEHICLE & PROCEED TOWARDS HOME BUT BEFORE I GOT THERE BACKED UP & HIT HOME, ENGINE THEN STALLED, RESTARTED ENGINE & MOVED VEHICLE BACK TO ORIGINAL POSITION, I THEN TRIED TO REPLICATE EVENTS, VEHICLE DID NOT MOVE, PUT VEHICLE IN PARK, VEHICLE REMAINED STATIONARY, PUT VEHICLE IN REVERSE & VEHICLE IMMEDIATELY BEGAN TO MOVE. MY WIFE WAS IN THE VEHICLE & REPORTED THAT VEHICLE DID NOT MOVE UNTIL I WAS COMPLETELY OUT OF VEHICLE & PROCEEDING TO HOME WITH MY BACK TURNED.
I DROVE MY 2018 FORD ESCAPE INTO MY DRIVEWAY WHICH IS ON A SLIGHT HILL. I OPENED THE GARAGE DOOR. I PUT THE CAR IN PARK AND LEFT THE ENGINE RUNNING TO CHECK OUT SOMETHING IN OUR YARD. I WALKED ACROSS MY SMALL YARD AND THEN HEARD A VERY LOUD BANG. I TURNED AROUND AND THE CAR WAS NO WHERE IN SIGHT. I THEN REALIZED IT HAD DRIVEN ITSELF INTO THE GARAGE. IT RAN INTO MY BICYCLE, A CAR RACK AND SOME PLASTIC CABINETS. LUCKILY THERE IS ONLY A SMALL DENT AND SCRATCH ON THE FRONT OF THE CAR AND NO ONE WAS HIT. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I AM NOW AFRAID TO DRIVE THE CAR AGAIN AND DON'T FEEL SAFE IN IT. I TOOK IT IMMEDIATELY TO THE DEALER, BUT THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
Request for NHTSA Investigation – 2018 Ford Escape 1.5L EcoBoost Coolant Intrusion Engine Defect Vehicle Information Year/Make/Model: 2018 Ford Escape Engine: 1.5L EcoBoost VIN: [XXX] I am submitting this complaint regarding a well-documented coolant intrusion defect affecting my vehicle’s 1.5L EcoBoost engine. The vehicle is experiencing coolant loss without any visible external leaks, and an authorized Ford dealership has confirmed that coolant is entering the engine, causing internal damage. The dealership noted that this matches the exact defect Ford has acknowledged in multiple Technical Service Bulletins (TSB 19-2375, TSB 20-2100, SSM 48106, SSM 48150) and Customer Satisfaction Program 21N12. However, I am told my specific VIN is excluded from coverage, leaving me financially responsible for a full engine replacement. This defect is a severe safety concern. It can cause sudden engine misfires, overheating, and a complete loss of power while driving, placing my family and other motorists at immediate risk. As a single mother rebuilding my life after leaving a domestic violence relationship, I cannot afford to pay thousands of dollars to fix an inherent, manufacturer-acknowledged design flaw. The high volume of consumer complaints proves this is a widespread manufacturing defect, not normal wear and tear. I respectfully request that the NHTSA investigate this further and require Ford to issue a full safety recall or extend coverage to all affected vehicles, regardless of VIN eligibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Of 101 reports about this part, 6 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 101):
We were at a stop on a over crossing, and all of a sudden, the car engine started racing loudly and , even with foot on the brake, hard, it surged forward twice and hit the vehicle in front of us and caused that vehicle to hit the vehicle in front of him.My husband tried to shift gear to park or neutral, but shift was stuck. My husband then turned off the car. The hits damaged our radiator and other components. It is now at the body shop and since, our insurance company deemed, we were at fault, we will be paying a deductible and insurance is taking care of driver #2 who sustained soft flesh injury. We are very uneasy about driving this car again after what happen. So far the body shop has not identified the problem. After looking this issue online, I found, that some 2018 ford escapes have problems with the ETB. I just want to bring this to your attention.
2018 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL. THE CONSUMER REFERENCED RECALL 22S43/22V13. THE CONSUMER STATED THE VEHICLE EXHIBITED THE FAILURE AS DESCRIBED IN THE RECALL NOTICE. THE VEHICLE SUFFERED SIGNIFICANT FRONT END DAMAGE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
On June 28, 2022 I pulled into a parking space, placed car in park & released brake, car abruptly flew into wall damaging hood & head light as well as engine. I have sore back & chest. Very disturbing, never involved in anything like this, never had accident in 41 years of driving.
I was stopped for an accident on I70 E in St Louis County. While stopped a 2015 Mazda hit me in the rear. He hit me so hard that the the seat broke and I went all the way back to the back seat. He then pushed me into the stopped Tahoe in front of me. I went forward and hit the steering wheel. None of the airbags deployed. Component malfunction would be air bag system and seat. I feel that if I had one of my grand kids in the back they may have been crushed. As far as I know the problem has not been confirmed by anyone. The car was checked by insurance company and totaled. There were no warnings or warning lamps. I have pictures that can be emailed or texted, I can't get them in here.
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED WHILE HIS WIFE PARKED THE VEHICLE INTO A UPHILL DRIVEWAY, WHEN EXITING THE VEHICLE IT BEGAN TO ROLL DOWN THE DRIVEWAY HILL. THE CONTACT STATED THE WIFE DID NOT HAVE THE EMERGENCY BRAKES ACTIVATED AND THE GEAR WAS IN PARK. THE CONTACT STATED THE VEHICLE CRASHED INTO A TREE ACROSS THE STREET WHILE HIS GRANDCHILD WAS STILL SEATED ON A CAR SEAT AT THE REAR PASSENGER SIDE. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS WIFE HAD SUSTAINED INJURIES ON BOTH KNEES AND WAS TAKEN TO THE HOSPITAL AND SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BODY SHOP TO HAVE THE COSMETIC REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.
Of 53 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 53):
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it. It is constantly overheating. The most recent time I was driving my son to school my exhaust was smoking really bad and everything seemed to be ruining smoothly the day before when I drove it the auto shop I have been taking it to they had spent 2 weeks researching what was wrong with it they told me I needed my whole engine replaced. Im a single mom amd I need answers.. I look up my Vin in the recalls and its stating 0 results but that cant be possible if I have had been same issue as others my eco start and stop dont work and my passager in the front cant roll window down
Battery light came on, its a new battery with warning of 12v battery failure. The back camera has been giving blank screen and camera unavailable message.
Odometer Fraud. The contact purchased a 2018 Ford Escape. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 80,851and at the time of registration, it was discovered that the mileage was 69,851.
Of 42 reports about this part, 1 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 5 of 42):
ON DECEMBER 26, 2019, ANOTHER OTHER VEHICLE HIT THIS 2018 FORD ESCAPE, SPINNING IT INTO ANOTHER VEHICLE. THIS ESCAPE CAUGHT ON FIRE AND WAS TOTALLY DESTROYED. ALL INVOLVED VEHICLES (ALL FORDS) WERE IN MOTION TRAVELING ABOUT 50 MPH. THIS ESCAPE WAS TRAVELING NORTH ON ROUTE 122 NEAR BURNT CHIMNEY, VA. THE OTHER TWO FORDS WERE TRAVELING SOUTH ON THIS TWO LANE ROAD.
Request for NHTSA Investigation – 2018 Ford Escape 1.5L EcoBoost Coolant Intrusion Engine Defect Vehicle Information Year/Make/Model: 2018 Ford Escape Engine: 1.5L EcoBoost VIN: [XXX] I am submitting this complaint regarding a well-documented coolant intrusion defect affecting my vehicle’s 1.5L EcoBoost engine. The vehicle is experiencing coolant loss without any visible external leaks, and an authorized Ford dealership has confirmed that coolant is entering the engine, causing internal damage. The dealership noted that this matches the exact defect Ford has acknowledged in multiple Technical Service Bulletins (TSB 19-2375, TSB 20-2100, SSM 48106, SSM 48150) and Customer Satisfaction Program 21N12. However, I am told my specific VIN is excluded from coverage, leaving me financially responsible for a full engine replacement. This defect is a severe safety concern. It can cause sudden engine misfires, overheating, and a complete loss of power while driving, placing my family and other motorists at immediate risk. As a single mother rebuilding my life after leaving a domestic violence relationship, I cannot afford to pay thousands of dollars to fix an inherent, manufacturer-acknowledged design flaw. The high volume of consumer complaints proves this is a widespread manufacturing defect, not normal wear and tear. I respectfully request that the NHTSA investigate this further and require Ford to issue a full safety recall or extend coverage to all affected vehicles, regardless of VIN eligibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle is experiencing severe engine malfunction due to a documented manufacturing defect: coolant intrusion into the engine cylinders (per Ford Technical Service Bulletin TSB 22-2134). An authorized Ford dealership service department at Shehy Ford, Midlothian, VA, has officially inspected the vehicle and confirmed this specific failure.This defect presents a severe and immediate safety hazard. While driving, the vehicle runs exceptionally rough, hesitates, and suffers from engine misfires. This causes a sudden loss of acceleration and vehicle power in active traffic, creating an imminent risk of a rear-end collision on high-speed roadways. Furthermore, the constant loss of engine coolant creates a severe risk of sudden engine overheating, cylinder head cracking, and catastrophic engine fire while the vehicle is in motion.The manufacturer is aware of this design defect via the certified class-action lawsuit Miller v. Ford Motor Co., but the dealership refused to offer goodwill assistance, quoting an exorbitant $17,000 for repair, forcing the vehicle to remain on the road in an unsafe, hazardous condition.
The coolant is going into the cylinder or intake and exhaust causing the car to lose power and completely stal while on freeway. No warning, completely stal out.
I have a vehicle whose refrigeration is going into the motor. It started with the check engine light came on notifying the third spark plug was damaged and showed the codes P0303, P04DB, P0316, P0339. Later a warning sign came on the dashboard with the phrase "ENGINE MALFUNCTION, SERVICE NOW". It had a recall almost immediately after it was acquired and was seen by the manufacturer about two years.
Of 30 reports about this part, 3 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 30):
The contact owned a 2018 Ford Escape. The contact stated while driving 12 MPH while approaching a speed bump, the vehicle lost the power steering and the hill assist warning light illuminated. The steering wheel became stiff causing the vehicle to flip completely over onto the roof of the vehicle. The contact stuffed minor injuries. A police report was filed. The vehicle was towed to a towed lot and was deemed totally lost. The manufacturer was contacted, and a case was filed. The failure mileage was 53,086.
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was turned to the left; however, the steering wheel independently turned to the right. The contact stated that the steering wheel had seized. In addition, the contact stated that two days later several warning lights were illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,470.
While traveling from Massachusetts to South Carolina we stopped at a rest area for a break. when we re-started the S.U.V., a message was displayed that the power steering assist was no longer working. No warning and it was running fine before stop. Because the same thing happened on my other Ford Edge, I knew what I needed to do. We had to have the car towed off highway to a local Ford dealership, were they confirmed that the rack and pinion steering system FAILED. It took the dealer 2 weeks to repair it at a cost of $3,171.45. Because this as happened on two different FORD products I believe that Ford has a problem with the steering system and that the N.H.T.S.A. dept should look into this?? I filed a complaint with N.H.T.S.A. dept on my first S.U.V.
Of 26 reports about this part, 4 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 26):
My husband were driving and per him and per my Son brake failed to work he stepped the break multiple times wouldn't work that RESULTED TO A CAR CRASH. I have a dashcam I reviewed the video the car had a weird noise then accelerated from 64-78 then that's it it crashed,, break didn't engaged The car is currently in Marion IL, I spoke with state farm they said they are in the process today in transferring the car to the closet state farm storage. I am ok for NHTSA to do forensics in the car. So let me know ASAP I can turn over the car to NHTSA for further investigation. Having the vehicle brand new for 6 years a 2018 ford escape titanium with no problem and been maintained brought to Golf Mill ford in Niles Il every 6 months and I was not told there is any problem in my car, the last time it was checked was January 2025 and all were fine I was told. The vehicle placed 5 lives was put at risk of death because of this break failure that shouldn't happen, this is something that needed checked ( and ESCALATED) and take seriously before multiple lives can possibly affected or taken. I HOPE FORD reach out to me of this matter I almost lost my husband and Son with this defect. No warning lights or anything for this brake failure and this 2018 ford escape vehicle should be updated with the technology but it's just a failure now I AM LEFT WITH NO CAR, and per state farm liable to the other party or defected car hit and we should me responsible FORD should take that responsibility. NOW I DONT KNOW IF I SHOULD GET ANOTHER FORD THE TRUST HAS BEEN TARNISHED NOT UNTIL MAYBE FROM FORD REACH OUT TO ME DIRECTLY. and I have Statefarm , I didn't feel that I was heard.. This is not our fault it's a defect. Hopefully NHTSA can help us investigate this matter.
The contact owned a 2018 Ford Escape. The contact stated while her son was driving approximately 30 mph, he began to depress the brake pedal and also attempted to use the emergency brakes but failed to stop the vehicle and rear-ended another vehicle. The contact stated no warning light was illuminated. The contact stated the front driver-side air bag did deploy. The driver did not sustain major injuries nor sought medical attention. The contact stated the other female driver did sustain unknown injuries and was taken to seek medical attention by an ambulance. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to the insurance towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
BOUGHT THE VEHICLE ON THE 24TH OF APRIL 2018. HAD A COLLISION WITH ANOTHER VEHICLE TRAVELING THE SPEED LIMIT OF 60 MILES AN HOUR. I REAR ENDED THE OTHER VEHICLE AFTER THE BRAKES LOCKED UP AND I DID NOT STOP. THE AIRBAGS ALSO DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS PUSHED IN DUE TO THE COLLISION. IT WAS JUST CONSIDERED A TOTAL LOSS AND NOW I DON'T HAVE A VEHICLE BECAUSE OF FAULTY MANUFACTURING.
In November 2024 lost acceleration light popped on the dashboard service now. Was found to have a bad turbo full turbo replacement done July 2025 driving on the highway slow down behind a semi went to pass them. Gas pedal went all the way to the floor would not accelerate Pulled over checked all fluids. Everything was fine. Got back on the road then check engine and oil light came on immediately pulled over checked oil. There was no oil in the car, even though it had been full when I checked fluids put oil in let the car run and cycle through for a while. Oil light went off Got back on the road in half a mile oil light came back on and then stopped driving the vehicle has been sitting at a dealership for five months dealership changed turbo did not do oil change as mandatory part of the replacement. They then drove vehicle now the engine is blown. Was dangerous to myself and my daughters who were in the car losing acceleration on Highway two times. Bad Ford parts or bad mechanic work?
Of 22 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 22):
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Ford Escape. While the contact's mother was driving at an undisclosed speed, the vehicle unintendedly accelerated to 45 MPH. The vehicle continued to accelerate without the accelerator pedal depressed until the brake pedal was depressed, and the vehicle stopped. On another occasion, while the vehicle was at a stoplight, the brake pedal was depressed, and the vehicle accelerated unintendedly. There were no warning lights illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
While driving on a highway the RPMS in my 2018 Ford Escape with 88,600 miles went up high without me touching the gas because I was coasting downhill & then once I pushed the gas pedal to resume normal speed it shifted real hard into gear but would not move, it just kept coasting as cars were speeding up behind me going at least 55 MPH! I was finally able to pull over and once I put the car into park & tried to move it into a parking lot the car would not go into gear at all. The car was towed is currently at the Ford Dealer & they confirmed that the transmission needs to be replaced. The only time the warning sign/light came up on the dashboard was AFTER I tried for the last time to move the car into a safe parking area. Per the Ford service this apparently is a known issue with ford & the 6F35 transmissions & they are on back order for 4-6 weeks and Ford will not give me a loaner car.
Received transmission fault error while driving the car (car was in motion). Car could not accelerate despite appkying pressure to the accelerator. Car failed to to shift while car was in motion. Vehicle stalled 3 times on the date indicated. Had vehicle diagnosed at a ford dealer. Requires a remanufactured transmission thats costs $7500 (more than the vehicle is worth). This is a known issue among 3rd gen ford escapes.
Car sometimes has trouble accelerating Does not want to go over 65 on cruise control for a very long time. Cruise control was shut off by itself. Car doesn’t want to accelerate over steep hills rPMs go up to four
Of 22 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 22):
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
While driving approximately 70 MPH on the highway, the rear passenger-side wheel rim suddenly failed and blew out, causing the tire to also blow out. The incident caused a sudden jolt and I nearly lost control of the vehicle. Thankfully, I was able to steer safely to the shoulder without crashing, but it was an extremely dangerous situation. The failure of the rim caused significant damage to the rear suspension. The vehicle required the following repairs: New rim Two new tires Right Rear Control Arm – Forward Right Rear Control Arm – Adjustable Right Rear Trailing Arm Lower Rear Lateral Link Rear Suspension Shock Absorber All of this stemmed from the catastrophic failure of the rim at highway speed, which I believe should never occur on a properly maintained vehicle with no prior wheel damage. The failure occurred without hitting debris or a known pothole and was not due to a slow leak or flat—it was a sudden rim failure. This presents a major safety hazard not only to drivers of Ford Escapes but to others on the road. I urge the NHTSA to investigate whether other similar failures have occurred in 2018 Ford Escape models. A recall or formal review may be warranted.
After removing the lugnuts so many times, they no longer stay tighten. Eventually, the bolts will wear out causing your nuts to continuously come loose. I got new tires not even 2 weeks ago and ever since, they won't stay tightened. One of them won't tighten at all, it's striped out. This is not normal wear and tear. I didn't start experiencing issues with it until I had my tires removed 6 times in less than 6 months for suspension repairs, new tires, and regular maintenance. This isn't even this first I'm hearing of this issue with this same car. I've had several mechanics ask me if I've ran into the issue yet since it's so common. This on top of the 6f35 transmission failures in this car (amd other things) these things aren't safe to drive.
Lug nuts are swollen and need to be replaced. It seems like this is an issue with Fords.
Took vehicle my 2018 FWD SUV Ford Escape to Ford dealership for routine oil change service including tire rotation with 34,250 mileage on vehicle. Was told could not rotate tires as lug nuts were swollen/distorted and needed to get new ones for replacement and that my vehicle's tire iron or other conventional wrench will not fit when this happens and equipment can break, etc. Ford DID NOT have a recall for this problem. Was told the original Ford lug nuts poor quality and design so bought new better ones from different manufacturer. I believe this should be a covered recall issue. Ford service code from invoice: ACPZ1012HX (I am unable to upload/attach invoice)
Of 19 reports about this part, 2 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 19):
I was in a head on collision where my vehicle went off the road and hit a guard rail head on. My vehicle was totaled but not a single air bag deployed. If I was not wearing my seat belt I could have been ejected from the vehicle. There were no warning lights of any kind shown. It was raining and wet out during the day.
The contact owns a 2018 Ford Escape. The contact stated that on several occasions while entering and existing the driver’s door, the hinges made a loud popping sound like the door would detach. The contact stated that the hinge on the door need to be reinforced. The vehicle was taken to a dealer where it was determined that the driver’s door hinge needed to be reinforced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving or reversing from a complete stop, the vehicle was shuddering and there was an abnormal waterflow sound coming from the dashboard. The vehicle was taken to Advance Auto, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that upon taking the vehicle to the dealer for an oil change and spark plug replacement, the contact was informed that the spark plugs were frozen, and the failure could cause the vehicle to stall while driving. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.
Vehicle involved in collision on major highway with two other vehicles. Given speed and impact of collision very surprised that the air bags did not deploy.
After Hurricane Milton my car had 2 in of water in it. I contacted my insurance company they looked at the car said it needed to be dried out and I needed to take it to the dealership where I purchased it. Took my vehicle to Kisselback Ford and the diagnosis States looks like the seam sealer under the roof moldings is falling off the body causing water to come into the body panels from the roof has to go to Body Shop we can't do these repairs. Took the vehicle to two collision centers they stated this was a factory defect and they will not touch my car. Contacted Ford corporate I was told to take the vehicle to Greenway Ford upon taking my vehicle to Greenway Ford they are in agreement with the other dealership and stated the roof panel needs to be repaired the headliner needs to be replaced the right and left roof molding needs to be replaced the seam sealer in the roof is damaged causing leakage into the panels. All interior parts have corrosion need a teardown to see how far the water damage is. Ford corporate will not do anything to repair, or replace my vehicle. Stated because I am out of the 3-year lemon law there was nothing they could do. This is not something that happened overnight this is something that has been going on for years and apparently finally separated causing water to intrude into my vehicle every time it rains. This is affecting my backup camera my radio which is telling me the wiring is wet. I only have 54,000 miles on my car Ford has already replaced the engine due to factory defect replaced by headlights again due to factory defect which my headlights are still losing their clear coat. I'm still paying for this car it smells of mildew and the mildew is starting to show up on the interior. On antibiotics for the past 3 months. When I hit the brakes on my car it sounds like a wave of water is rushing forward. It's not right that Ford sold me a defective car that I'm still paying for. No warning, 2 firefighters have said car could catch fire.
Of 11 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 11):
I WAS DRIVING HOME 11-28-18 5:40PM PST WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH. I HAVE PHOTOS; 2 ARE ATTACHED TO THIS FORM. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT I AM UNABLE TO ATTACH THAT DOCUMENT. NO POLICE REPORT.
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the front passenger’s side wheel detached. No warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
I have purchased replacement lower control from Detoit Axle. On 8/13/2024. On 10/18/2024 car had to be take to repair shop because replaced control arm failed. Lower ball joint came out of socket.
CONSTITUENT WRITES IN REGARD TO PARTS BEING UNAVAILABLE IN ORDER TO PERFORM SAFETY RELATED RECALLS ON THEIR 2018 FORD ESCAPE.
6 Speed Powershift transmission burnt up without giving any codes or warning lights. Vehicle had started making a low whine noise at 10,000 miles which Dealership technicians claimed not to hear. At 50,000 miles took vehicle into Dealership because noise became very loud and popping noise from front end, report was transmission had failed and burnt up. Dealership did a rebuild on transmission had vehicle almost 3 months, pick up vehicle still transmission whine, returned to Dealership they claimed air in transmission lines was flushed, transmission still had whine. Reman transmission ordered, installed and still has noise from transmission and no warning lights, still shift issues, jerking, pulling , etc.
Real owner reports filed with NHTSA (showing 5 of 11):
No dummy lights show. Drivers low beam wiring connector melts and burns out headlight bulb. I have had it replaced by Ford dealer RT 2, Dixon Il on 12/20/24 but again the same thing occurred again 01/03/26. I believe bad wiring or module. When asked dealer what caused the melting was told "We fixed it, it's good now". The bulb burnt out while driving on a rain dark night. My visibility was extremely low.
I have had to replace one or both headlights about every 14 months. The date below represents the latest time this has happened.
Headlights continue to go out causing reduced visibility. Google search shows a lot of people having the same issue. Available for inspection. Driving during dark hours puts myself and others at risk when the light randomly goes out. I have consulted local shop and they confirm it's a common problem and unsure of a fix besides guessing and replacing parts. No warnings or notifications that the light is out.
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
Real owner reports filed with NHTSA (showing 5 of 10):
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was started, the check engine warning light illuminated and remained illuminated. The contact stated that after refueling and starting the vehicle, the warning light illuminated, and the vehicle failed to restart immediately. The vehicle restarted after three attempts. The failure reoccurred on three occasions. The vehicle was taken to a dealer, where it was diagnosed and determined that there was a stuck cannister purge valve, and the fuel sensor system needed to be replaced. The vehicle was not repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 108,500.
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact stated that after twenty-five minutes of turning off and restarting the vehicle several times, the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and transferred the contact the NHTSA Hotline to report the failure. The failure mileage was 89,000.
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.
The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the vehicle was shuddering and shaking abnormally. The check engine waning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the EVAP purge valve needed to be replaced. The vehicle was repaired but the failure reoccurred two days later. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.
Real owner reports filed with NHTSA (showing 5 of 10):
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was started, the check engine warning light illuminated and remained illuminated. The contact stated that after refueling and starting the vehicle, the warning light illuminated, and the vehicle failed to restart immediately. The vehicle restarted after three attempts. The failure reoccurred on three occasions. The vehicle was taken to a dealer, where it was diagnosed and determined that there was a stuck cannister purge valve, and the fuel sensor system needed to be replaced. The vehicle was not repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 108,500.
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact stated that after twenty-five minutes of turning off and restarting the vehicle several times, the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and transferred the contact the NHTSA Hotline to report the failure. The failure mileage was 89,000.
The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.
The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the vehicle was shuddering and shaking abnormally. The check engine waning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the EVAP purge valve needed to be replaced. The vehicle was repaired but the failure reoccurred two days later. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.
Of 9 reports about this part, 7 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 9):
I was in a head on collision where my vehicle went off the road and hit a guard rail head on. My vehicle was totaled but not a single air bag deployed. If I was not wearing my seat belt I could have been ejected from the vehicle. There were no warning lights of any kind shown. It was raining and wet out during the day.
Driver rear-ended another car, the airbags did not deploy. The cars passenger front was damaged, the front end frame was bent, and the car is deemed totaled. Driver hit steering wheel.
The complaint was submitted on behalf of the contact's daughter. The contact's daughter owned a 2018 Ford Escape. The contact stated that while the contact's daughter was driving, the contact's daughter's vehicle was involved in a rear end crash where the vehicle was driving at approximately 45 MPH. The contact stated that none of the air bags deployed. The contact stated that the vehicle was crashed into the rear and then the front of the vehicle. The contact stated that the front of the vehicle was damaged to the extent that the driver's and passenger's doors had to be opened with heavy equipment. In addition, the rear of the vehicle crashed in and the rear window fractured. The contact stated that the rear of the vehicle was severely damaged. The contact mentioned that the other vehicle did have the air bags deployed. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's daughter was the only occupant in the vehicle, was transported to the medical center by EMS. The contact's daughter sustained a mild concussion, whiplash and lower back pain. In addition, the contact's daughter sustained additional bumps and bruises to the body. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,365
Vehicle involved in collision on major highway with two other vehicles. Given speed and impact of collision very surprised that the air bags did not deploy.
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
Of 9 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 5 of 9):
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
My seatbelt wont latch properly and also when it does latch will come unlatched without pushing any button
The passenger side seat belt anchor bolt which fastens the bottom of the seat belt to the vehicle failed. The anchor bolt rotted on the interior of the vehicle. We had no warning of any kind. Vehicle was taken to dealer where we purchased it and looked at. This is when we were informed that this failure would not be covered by any type of warranty. We were informed that the vehicle was past it's base warranty and that the extended warranty, which we purchased, would not cover the seat belt. Luckily this failed in the morning when my wife was leaving to take our daughter to school and go to work, so the vehicle was not in motion. We contacted Ford numerous times and were informed that the seat belt would not be covered.
Driver seat belt will not latch, takes several tries to finally latch in place. SAFTEY CONCERN!
The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Real owner reports filed with NHTSA (showing 5 of 7):
My car shifts into gears when in drive and I am breaking, it has locked in park, or drive, my car without emergency break has rolled down my driveway while off and in park. My local dealership claims they don’t have parts for it and I’m stuck paying on a car I don’t feel safe in. They sold it to me knowing there was an active prior recall for this. I’m worried I’ll be driving one day and the gears shift automatically and kill me.
On Sept.17, 2021 my 2018 Ford Escape rolled away. When I was leaving a driveway, I got in car, buckled my seatbelt, started the engine and put the vehicle in Reverse. I immediately realized I had not paid for the item and shifted into Park. I unbuckled my seatbelt, opened the door, got out of my vehicle, walked fully past the door. At that point, I noticed the vehicle rolling backward on the flat driveway. I ran after my car to try to get my foot on brake because I was in a neighborhood with children. I nearly got my foot on it when I was knocked down and the driver-side front wheel ran over me, crushing my pelvis and sacrum and causing other injuries to my abdomen and legs. -I believe my car was in False Park.That is why it didn’t move as soon as I took my foot off the brake and was able to clear the open door. Both my husband and I have been able to get the car back to that false park position where it might stick for 5 seconds or several minutes. I have several videos I can share. - Automatic Electronic Park Brake would have prevented this accident. - Inadequate Warnings 1.The chime for Door Open when in Park is almost identical to the Door is Open not in Park. 2.The warning on the dash is in white and Orange for Door Open In Park and All WHITE for the more dangerous Door Open Not in Park. 3. A warning in the magnitude and attention-grabbing of the Seatbelt off or Collision warning would be more appropriate. 4.Ford did not warn customers until July of 2022 that there was a transmission issue recall. However, Ford sent a technical Bulletin to their Dealer Repair shops that there was a transmission issue in March 2021. I always used my Parking brake on hills but not on flat ground. Had Ford sent me a warning in March 2021, I most certainly would have used it that day and every day. -Quick Reference Guide should include Parking Brake Information and warning not just in the long owners manual. They don't even show its location.
Engine burns alot of coolant. Break time is not where it should be for a car with only 38k miles. The engine intake valves in affected vehicles may crack and break, causing the vehicle to lose motive power. Prior to losing motive power, an engine malfunction indicator lamp may illuminate in the cluster and the driver may notice that the vehicle is running rough. A loss of motive power can increase the risk of a crash.
Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged
I bought a 2018 Ford Escape 1.5L ecoboost as the 2 or 3rd owner. There were no recalls I checked and also did a carfax when I bought the car 7/4/2024. I was driving the car and all of a sudden the car slows itself down from 50mph to 5mph and give me a warning car is overheating. Got to side of road safely and took to the mechanic he then told me about fords customer satisfaction program but since I have 95k miles my car does not qualifiy as they only gave 4 months to people with 84k miles to get fixed free if you are over they will nto fix. I did not own the car when they sent this out in 2022 and there was nothing made public about this engine isssue they are aware of. I am still sore from the seat belts locking up and have neck issues. this car sits in my garage as a paperweight now.
Real owner reports filed with NHTSA (showing 5 of 7):
On 01/25/2025 I discovered on my vehicle that my windshield weatherstripping and cowl was coming loose from the windshield. I contacted Ford Motor company of the issue after speaking with a glass repair company. I called Ford because my vehicle may have a manufacturing defect on the cowl (bottom seal of the windshield, as well as the side and top weather stripping used to seal the windshield in place). They informed me there were no recalls at the time however to fix the issue the entire windshield will have to be removed from the car in order to replace the cowl seal, weather stripping and seal coming off. If I am not to get this repaired this could cause leaking in my vehicle from rain or worse the eventual separation of the windshield unexpectedly which could be a safety issue. Please see the attached photos below as well as others online who have posted this issue, had it fixed, and it kept occurring. I believe it is a manufacturer defect either with the weatherstripping, sealing procedure or the overall windshield itself. The pictures of the other escape in the same area is showing that what I am describing is happening to others, this can be deemed a hazard or potential recall.
Rear window employed two times within 9 months. First time car was parked in garage second time parked at daughter home. Nothing hit it.
I bought the vehicle in July of 2019 with approximately 20,000 mi on it. I have never touched or adjusted the steering wheel, and I'm the only one to drive the vehicle. My daughter has gotten her temps and I allowed her to drive the vehicle last night. She adjusted the steering column as she is a bit shorter than I am. When I got back into the driver seat, and move the steering wheel back into the position that I keep it in, and then proceeded to turn out of the driveway And it felt as if all the tires were flat and it was very hard to steer. I assume I lost my power steering abilities. Also the windshield wipers started going off and the washer fluid just started flying out onto the windshield and would not stop. I immediately put the car into park and turn the vehicle off. I turned on the car, proceeded to make the turn again, and the car did the same thing. The only thing I could think of was possibly something got pinched inside the steering column with the wiring harness because that is the only thing that changed between her and I driving. When I started the car up this morning and went to turn out of the driveway it did the same thing. I loosened up the lock on the steering wheel and I moved it up and down and relocked it, and got to my destination without any more issue, but concerned there is something going on with the wiring harness now.
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
COMPLAINT REAR WINDOW SHATTER OF 2018 FORD ESCAPE: REAR WINDOW GLASS SHATTERED ON LIFTGATE PANEL DOOR, (UNKNOWN REASON) TWICE SINCE BOUGHT FROM FORD DEALERSHIP, FEBRUARY 2020. GLASS SHATTERED ON 11/28/20 (WAS REPLACED) AND AGAIN, ON 2/17/21. CAR WAS PARKED AND UNDISTURBED IN MY DRIVE WAY, BOTH OCCURRENCES. NOTHING AROUND IT OR IN IT TO POSSIBLY CAUSE ANY SHATTERING. THERE MUST BE SOME SORT OF ISSUE GOING ON WITH THE GLASS OR INTERIOR CABIN PRESSURE TO THE GLASS OF THIS MODEL, FORD DEFECT POSSIBLY?? BRAND NEW WINDOW INSTALLED ON 11/28/20, AND 2 1/2 MONTHS LATER, SAME TYPE OF SHATTER TO WINDOW, WHEN CLOSED MY CAR DOOR, HEARD THE NOISE OF GLASS SHATTERING, MOST ALL OF IT ALL CAVED IN AND FELL INTO THE CAR IN TINY PIECES, JUST LIKE THE FIRST OCCURRENCE.
Real owner reports filed with NHTSA (showing 5 of 6):
My husband bought a 2018 Ford Escape and he took it back to the dealer because it was speeding up when he did not touch the gas and it was veering off the road. I put the vin# in the website and it pulled up 4 past recalls one of which fits the description of what he experienced.
Nothing happened I just noticed I have a blind spot in both of my rearview mirrors and I am aware of this.
Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.
When the transmission gets warm, the car stops driving. It goes into all the gears fine. The vehicle has 102 thousand miles and I’m told the transmission needs to be replaced already. There are no recalls on the vehicle, but from what I have been reading, the Ford Escapes are known for transmission concerns. How is there no recall on the transmissions.
2018 Ford escape titanium. I have kept current on all the maintenance on this car. All of a sudden I get a check engine light also it shook and weakened. I drove straight home and left it parked untouched. I called Ford they came and picked it up because I was too scared to drive it. I haven't even had this car for a year and the dealership called to tell me the engine is gone due to coolant leaking inshaft etc.. a list of problems I don't understand. About $9000. In repair cost. My warranty doesn't want to cover. I need help. I do not know where to turn Ford is well aware of these issues and failed to tell us consumers. This is a complete scam on there part and they need to be held accountable. I am still paying for that car always take care of it which they charge alot for simple maintenance. Please help and let me know what to do . I can not pay $ 9000 for repairs. I'll never feel safe again in that car. Also the blind spot and collision sensors keep going off when nothing is around. I took it in twice and they have not fixed it but I was charged for the repair.
Real owner reports filed with NHTSA (showing 5 of 6):
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked and occupied, the windshield wipers activated independently. Neither an independent mechanic nor the dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,845.
The contact owns a 2018 Ford Escape. The contact stated that on January 11th, 2026, the vehicle was purchased and the contact discovered later that the heater was inoperable. The vehicle was returned to the dealer, who diagnosed the vehicle and determined that the actuator and heater core had failed and might cause engine failure. The contact was informed that the heater core and actuator needed to be replaced. The contact stated that while researching, the contact learned that the engine and heater core were known to fail. The vehicle was not repaired. The manufacturer was informed about the failure. The failure mileage was 86,000.
The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, the driver became aware of an extremely loud sound coming from the vehicle. The contact's daughter stopped and parked the vehicle. The contact's daughter performed an inspection of the vehicle. The contact's daughter attempted to roll down the front driver's window and noticed that the glass had fractured inside the door panel. The vehicle was not taken to an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,111.
The contact owns a 2018 Ford Escape. The contact discovered a vertical crack in the middle bottom section of the windshield. The contact stated that the crack had formed without incident and was likely caused by a design defect. The contact stated that the crack obstructed her vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The windshield was not repaired or replaced. The failure mileage was approximately 60,000.
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW FRACTURED FROM TOP TO BOTTOM AND LEFT TO RIGHT. THE REAR WINDOW THEN SHATTERED WITHOUT IMPACT NEAR THE LIFTGATE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF AN IMPACT TO THE WINDOW. THE FAILURE HAD OCCURRED TWICE. THE CONTACT TOOK THE VEHICLE AND HAD THE GLASS REPLACED BY A CERTIFIED GLASS COMPANY THROUGH THE INSURANCE THE FIRST TIME THE FAILURE OCCURRED. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Real owner reports filed with NHTSA (showing 5 of 6):
When the transmission gets warm, the car stops driving. It goes into all the gears fine. The vehicle has 102 thousand miles and I’m told the transmission needs to be replaced already. There are no recalls on the vehicle, but from what I have been reading, the Ford Escapes are known for transmission concerns. How is there no recall on the transmissions.
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Subject: Complaint Regarding Electrical Malfunction in 2018 Ford Escape To Whom It May Concern, I am writing to report a concerning electrical malfunction that occurred in my 2018 Ford Escape, resulting in a critical safety issue. At 55,000 miles, the Accessory Protocol Interface Module (APIM) failed, subsequently causing the touch screen, navigation system, voice command functionality, and hands-free communication features to cease operation. Additionally, this failure disabled the phone charging capabilities, posing a safety concern due to the loss of essential functionalities. The malfunction of the APIM at such a relatively low mileage directly impacted the navigation system, voice commands, and the hands-free communication system, rendering them non-functional. As a consequence, this electrical issue posed safety risks, particularly concerning the failure of the navigation system and voice commands, which are crucial for safe driving practices. The incident occurred, and subsequent repair cost of $1,163.72, were serviced at SERRA Ford dealership in Farmington Hills, MI. The nature of this electrical failure not only incurred financial costs but also posed potential safety hazards, especially with the impairment of critical functionalities like the rear-view camera, navigation, and hands-free communication. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter promptly, as it not only caused inconvenience and financial burden but also compromised the safety features of the vehicle. This complaint aims to highlight the serious implications of electrical failures in Ford Escape vehicles, emphasizing the potential risks it poses to drivers, passengers, and others on the road. Please consider this complaint as a formal report to address and rectify these safety concerns, preventing similar incidents in other vehicles. Your attention to this matter is highly appreciated.
While driving at night at a speed of approximately 45 mph, the car started grinding and there was a smell of metallic material burning and it was difficult to accelerate. Within seconds the automobile came to a complete stop in the middle of a moderately traveled road in the left hand turning lane. There were no messages or warning lamps that would indicate that there was a problem prior to this complete stoppage. The safety of the driver as well as others is put at risk due to the fact that there were no prior indications or symptoms to this malfunction. Had this happened on a high traffic area while traveling at higher speed, there would have indeed been numerous accidents given the sudden stoppage without any safety lamps or alerts being exhibited on the dashboard that would alert the driver to get to a safer location or pull over. Waiting for a tow at night is dangerous and the safety of a lone driver is at stake. After three days at the dealer, we were advised that the vehicle has complete Transmission Failure. There is a safety recall (22S43) NHTSA 22V413 that deals with a transmission issue. The vehicle now needs a whole new transmission and is only 5 years old. Perhaps this initial recall may eventually lead to complete transmission failure. It was not described as what exactly the failure of the transmission.
Sync is having issues... No rear camera, only 1 station on radio available, radio stays on when engine off and door is opened. Horn beeps on its own. Doors lock themselves, Sync screen goes blank etc
Real owner reports filed with NHTSA (showing 5 of 5):
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 45 MPH the front driver side door erroneously came open and would not remain shut and secured. The cause of the failure was not determined. The manufacturer and local dealer were contacted but no assistance was offered. The failure mileage was 130,000.
The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was parked, the lift gate latch did not function as intended. The contact stated that the lift gate failed to unlock and open. In addition, the contact stated that due to the failure, it took about 20 minutes or more to get the lift gate latch to unlock and open. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not associated with any recalls. The failure mileage was approximately 44,600.
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact 2018 Ford Escape. The contact stated after the vehicle was serviced at a local dealer, the front driver’s side door failed to latch securely. The contact took the vehicle back to the dealer, where it was diagnosed with needing the door latch motor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
The contact owns a 2018 Ford Escape. The contact stated that after arriving to her destination and attempting to open the liftgate, the contact was unable to open the tailgate. There was no warning light illuminated. Additionally, the contact stated that the Auto START/STOP feature did not have a fail-safe feature which prevented the tailgate from operating as designed. The vehicle was not diagnosed or repaired. Neither the manufacturer nor the dealer was notified of the failure. The approximate failure mileage was 12,830.
Real owner reports filed with NHTSA (showing 3 of 3):
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure was not duplicated. The dealer cleared the check engine warning light. The contact then received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The check engine warning light returned, and the vehicle was taken back to the dealer. The dealer acknowledged the recall and confirmed that parts were not yet available, and the contact was provided an estimate for a diagnostic test, but the contact declined. The contact stated that the vehicle failed to start after several attempts. An independent mechanic was contacted and confirmed that there was a coolant leak and that coolant might have leaked into the engine. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 105,000.
The contact owns a 2018 Ford Escape. The contact stated that when starting the vehicle, it would vibrate and shake. The starter would fail to successfully start the vehicle intermittently. The vehicle was taken to the dealer who diagnosed that coolant leaking into the engine causing the engine to fail. The engine needed replacement. The failure was related to Service Bulletin NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment) however they were 7,000 miles outside of the mileage limitation to receive the repair. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that they did not meet the requirements of the Service Bulletin. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 92,000.
The contact owns a 2018 Ford Escape. The contact stated that while driving at an unknown speed, the Global Positioning System (GPS) became inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the GPS cable needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 44,381.
Of 3 reports about this part, 1 involved a crash and 0 a fire.
Real owner reports filed with NHTSA (showing 3 of 3):
2018 ESCAPE PURCHASED MARCH 2018. APRIL 2018 AFTER DRIVING ON HIGHWAY WHILE DECELERATING DOWN OFF RAMP THE FOLLOWING WARNING MESSAGES BEGAN FLASHING: HILL START ASSIST UNAVAILABLE, STEERING ASSIST NOT OPERATIONAL, AND 911 ASSIST NOT OPERATIONAL. THIS HAPPENED SEVERAL TIMES UNTIL DEALER WAS ABLE TO GET VEHICLE INTO SERVICE SCHEDULE. DURING MALFUNCTION VEHICLE WOULD BECOME HARD TO TURN. REPAIR ORDER OPENED 4-26-18 DURING DIAGNOSTIC 28 CODES WERE FOUND IN MEMORY. BCM REPLACED VEHICLE RETURNED ON 05-03-18. AUGUST 2018 SAME PROBLEMS STARTED AGAIN, IN ADDITION TO SEATBELT MINDER LIGHT ILLUMINATING WHILE ALL PASSENGERS WERE BUCKLED, AND AIRBAG LIGHT. VOICE COMMAND SYSTEM SPOKE PROCEED TO DEALERSHIP FOR SERVICE IMMEDIATELY. REPAIR ORDER OPENED 2ND TIME 08-29-18. DEALER SERVICE DEPARTMENT UNABLE TO REPAIR VEHICLE IN TIMELY MANNER THROUGH SEVERAL ATTEMPTS. COMPLAINT TO FORD HEADQUARTERS CUSTOMER SERVICE DEPARTMENT OPENED ON 10-18-18 AS VEHICLE WAS STILL NOT FULLY REPAIRED AT THAT TIME. VEHICLE WAS RETURNED TO ME LATE OCTOBER, DEALER HAD VEHICLE IN SERVICE DEPARTMENT NEARLY 3 MONTHS. MULTIPLE POWER MODULES REPLACED, WIRE HARNESS REMOVED FROM VEHICLE AND MULTIPLE WIRE CAPS REPAIRED/REPLACED. JUNE 2019 SAME EXACT PROBLEMS STARTED AGAIN, SAME WARNING CODES AND LIGHTS AS THE FIRST FEW TIMES ONLY NOW THEY HAPPEN AT RANDOM. VEHICLE MILEAGE JUST OVER 13,000. THIS IS THE 3RD TIME IN 14 MONTHS THAT THE SAME ELECTRICAL ISSUES HAVE OCCURRED. CURRENTLY AWAITING SERVICE APPOINTMENT AT THIS TIME.
WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!
PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIFY THE MANUFACTURE DEFECT I WAS INFORMED THEIR STATISTICS INDICATE THAT 1 IN 5 OF THESE VEHICLES ARE RETURNING FOR A SECOND NEW ENGINE ON JUNE 12TH, I GOT THE CALL THAT MY ENGINE HAD BEEN REPLACED AND IT WAS READY FOR PICK UP. I DROVE IT HOME THAT EVENING AS WELL AS, TO AND FROM WORK WEDNESDAY, THURSDAY AND FRIDAY. THREE DAYS IS ALL IT TOOK AT ABOUT 25 MILES A DAY, FRIDAY NIGHT ON MY WAY HOME FROM WORK THE CAR STARTED SHAKING ON A BUSY SECTION OF THE HIGHWAY, (93SB BETWEEN 293 AND EXIT 5) WHERE THERE IS CONSTRUCTION AND LITTLE TO NO PULL OFF POINTS, MY SPEED DROPS DOWN TO 20MILES PER HOUR AND WHEN I TRIED TO ACCELERATE THAT ENGINE JUST RACED. I ALMOST GET HIT AS TWO CARS SWERVE TO MISS ME AT HIGH SPEEDS, THANKFUL THEY WERE AWAKE AT THE WHEEL DURING RUSH HOUR. I MANAGED TO GET OFF THE NEXT EXIT AND PULL INTO A PARKING LOT. SHUT OFF THE VEHICLE. I'M 2 MILES FROM HOME AND AFTER WAITING FOR THE TRAFFIC TO DROP A BIT FROM PEOPLE TRYING TO GET HOME I TAKE THE BACK ROADS AT 20MPH THE REST OF THE WAY HOME. THE CARS ENGINE WOULD RACE WHEN I STOPPED AND SLOWLY ACCELERATE TO 20 SHAKING ALONG THE WAY. SERVICES STATED THE COMPUTER NEEDED TO BE REPLACED ON MONDAY MORNING. THIS DOES NOT QUALIFY FOR LEMON LAW DUE TO BEING OUT OF THE VEHICLE FOR UNDER 30 BUSINESS DAYS HOWEVER, THIS IS A SIGNIFICANT SAFETY ISSUE THAT NEEDS ATTENTION.
Real owner reports filed with NHTSA (showing 2 of 2):
The contact owns a 2018 Ford Escape. The contact stated while driving 20 MPH, the parking brake engaged independently, and the vehicle came to a stop on the highway. The contact shifted into park(P), turned off and restarted the vehicle; however, the accelerator pedal was depressed, and the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the parking brake and the driver’s side rear caliper needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 100,000.
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH and attempting to depress the brake pedal, the pedal went to the floorboard. The coasted to the side of the road while pumping the brake pedal until the vehicle came to a stop. The vehicle was then driven to the local dealer and diagnosed with a faulty brake master cylinder. The vehicle was repaired. The contact was concerned about having to pay out of pocket for the repair. The manufacturer was contacted and notified of the failure; and referred the contact to the NHTSA for assistance. The approximate failure mileage was 23,000.
Real owner reports filed with NHTSA (showing 2 of 2):
A set of four (4) tires were purchased on 09/07/2021. The cars mileage was 30,389 at time of purchase. On 11/09/2021, I discovered two dollar size bulges on the sidewall outside of the front passenger tire. These bulges were protruding about 3/4 of an inch. I reported the defect to Firestone and on 11/15/21, the tire was replaced and remaining three were examined with no defects found. The mileage on the car when defect was found was 33,558. My concern is that if I had not discovered this defect, a possible front tire "blow-out" may have occurred and because my vehicle is an SUV, a "ROLLOVER" at highway speeds if likely. I am reporting this in the event that Firestone fails to make proper reports & notifications.
2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES ON VEHICLES. *LD THE CONSUMER STATED THAT THE TIRES FAILED AND IT DID NOT APPEAR TO BE BY FAULT OF THE TIRE MANUFACTURER, BUT THE VEHICLE MANUFACTURER. THE VEHICLE MANUFACTURER STATED THAT THE TIRES WERE NOT COVERED UNDER WARRANTY. THE CONSUMER STATED THAT THE ELECTRONICS IN THE VEHICLE WOULD NOT POWER OFF, DRAINING THE BATTERY. THE VEHICLE OVER-HEATED AND WENT INTO LIMP MODE; THE ENGINE WAS REPLACED.
Real owner reports filed with NHTSA (showing 1 of 1):
The contact owns a 2018 Ford Escape. The contact stated while driving 20 MPH, the parking brake engaged independently, and the vehicle came to a stop on the highway. The contact shifted into park(P), turned off and restarted the vehicle; however, the accelerator pedal was depressed, and the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the parking brake and the driver’s side rear caliper needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 100,000.
Real owner reports filed with NHTSA (showing 1 of 1):
The contact owns a 2018 Ford Escape. The contact stated that the hill start assist message was displayed. Additionally, the traction control warning light was illuminated, and the instrument panel was blank. The contact stated that the vehicle temporarily lost motive power however, the vehicle regained normal function minutes later. The vehicle was taken to the dealer, but the contact was unsure of what repairs were performed on the vehicle. The manufacturer was not contacted. The failure mileage was 120,000.
Of 1 reports about this part, 0 involved a crash and 1 a fire.
Real owner reports filed with NHTSA (showing 1 of 1):
The contact owned a 2018 Ford Escape. The contact stated that while the vehicle was parked at the residence, the neighbor told the contact that her vehicle was on fire. The fire was coming from under the hood The fire department came to extinguish the fire. A fire report was filed. The cause of the fire was electrical The vehicle was towed to an independent mechanic. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Real owner reports filed with NHTSA (showing 1 of 1):
Have taken my 2018 Escape S several times to Dealership where purchased for whirling winning noise from front end of vehicle and mechanic claimed could not hear noise now have clicking sound happening and expressing loose cv axel. . Headlights have started to peel Dealership shop staff claimed could not see damage or p R peeling. And front drivers seat lower upper back makes a popping sound and gives with any pressure to area. Dealership claims can not feel or hear.
Many crash/fire reportsSome crash/fire reportsNo crash/fire in reports
Color = how serious (crash/fire involvement) · number = how many (share of all this car's reports). Tap any part to read real owner complaints.
How it compares
Higher than most complaint volume — 1,746 complaints ranks #20 of 23 popular models from the same year (fewest first · median 605).
2% of its complaints involved a crash or fire, vs 5% typical for its year — this one is fair to compare directly, because it doesn't depend on how many were sold.
Same car, other years — complaint totals for the Ford Escape by model year (fleet size mostly cancels out here, so this is the cleanest signal for "which year should I buy?"):
Why raw complaint counts can mislead (and how we correct for it)
A best-selling car naturally collects more complaints than a rare one simply because there are more of them on the road — so a raw count alone can make a popular, reliable car look worse than a troubled niche one. That's why we show the rank alongside the crash/fire percentage (which doesn't depend on sales volume) and the same model's other years. Read all three together.
Computed by us from NHTSA complaint records for 23 popular same-year models · snapshot 2026-07-10. This comparison set is a sample, not every car sold.
Source: NHTSA — Owner Complaints · re-checked about every 24 hours
Crash-Test Safety Ratings
Official U.S. government 5-star crash-test results.
How to read these stars
These come from the government physically crash-testing this vehicle — front, side, and rollover — and scoring it 1 to 5 stars. Ratings are per body style, so a sedan and its coupe twin can differ. If a vehicle shows no rating, it usually means the government never tested that exact configuration — untested is not the same as unsafe, and we'll never blur that line.
2018 Ford Escape SUV FWD
Source: NHTSA — 5-Star Safety Ratings · re-checked about every 24 hours
Fuel Economy (MPG)
Official EPA estimates — the real numbers, not the brochure.
23–26Combined MPG
20–23City MPG
27–30Highway MPG
$2,350–$2,650Est. fuel cost / yr
Across 6 official EPA configurations · Fuel: Regular, Gasoline or E85. Pick an engine/trim above for exact numbers.
Source: U.S. EPA / DOE — fueleconomy.gov · re-checked about every 24 hours